Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great House-Great Location
Publié le 25 nov. 2024 sur HomeAwayVery nice home that is spacious and can accommodate a large group. A lot of amenities provided as well to entertain guests. Really enjoyed my stay and will recommend.
par un voyageur
Lake front Pinehurst
Publié le 17 oct. 2024 sur HomeAwayGorgeous home and property. We’ve enjoyed staying here multiple times. The cleanliness needs some attention, the upstairs had a bad cockroach problem and the door handle was broken. Love this home it just needs some attention.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi Mandy!
Thank you for your feedback and for being a loyal guest! We’re delighted to hear that you love the home and property. However, we sincerely apologize for the cleanliness issues and the problems with the door handle. Your comments are invaluable, and we will address these matters immediately to ensure a better experience for your next visit.
We appreciate your understanding and look forward to welcoming you back soon!
Sandhills Rentals
par un voyageur
Repeat Customers
Publié le 24 juill. 2024 sur HomeAwayThis was our second time staying at this property. I found the second time to be even better than the first. Would recommend.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed your stay!
par un voyageur
50th Birthday Weeekend
Publié le 25 juin 2024 sur HomeAwayAbsolutely fantastic! Thoroughly enjoyed a long weekend with Family and Friends to celebrate my husbands 50th birthday. Beautiful home, gorgeous neighborhood, excellent location, enjoyed the pool and the lake.
Commentaires de Gestion de l’hôtel
5 août 2024 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed your stay! Thank you for your review!
par un voyageur
Wkd
Publié le 7 nov. 2023 sur HomeAwayEverything great except 2 showers did not work
par un voyageur
ELITE Spot
Publié le 25 sept. 2023 sur HomeAwayGREAT location, amazing view! Would recommend for group of guys looking to stay close to the courses.
Commentaires de Gestion de l’hôtel
16 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Brian! We appreciate your stay and look forward to hosting you again soon!
par un voyageur
Nice place. Needs some TLC
Publié le 10 sept. 2023 sur HomeAwayHuge home. Comfortably fit 12 adults. Pool was great. Hot tub was great. I do feel like it needs a little TLC. A couple of maintenance issues as well as an ant problem. We would stay here again
Commentaires de Gestion de l’hôtel
27 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review, Matt! We put out ant traps and got a pest spray for the house so that should eliminate the ants! If we know specific maintenance items, we would be happy to fix those up! Feel free to call our office. We would be happy to have you back on your next trip to Pinehurst!
par un voyageur
Dirty and broken
Publié le 24 août 2023 sur HomeAwayThe photos make this property look much better than it really is. While the home is very large and spacious it was dirty and not completely functional.
The sliding door leading to the pool was bungee corded together and did not lock. The bedrooms upstairs had many broken items. The wall sockets in the upstairs bedrooms did not work and we were unable to use bedside lights or charge our phones at night. The home needs a deep clean, especially in the kitchen and bathrooms. The hot tub (which we never used) smelled awful and was cloudy/sandy. The pool was nice, but also it didn’t feel very clean.
When we arrived the dishwasher had been run but was not emptied and there was a bag of random laundry in the laundry room.
For the amount of money we paid for our stay we were disappointed in the simple things like a clean kitchen and non functioning door locks and outlets.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hello Michelle! Thank you for your feedback. The pool and hot tub get cleaned weekly. The pool vacuum that stays in the pool makes sure it can get cleaned daily for guests as well. We checked the home for those maintenance things and the door handle has been fixed! That dishwasher cycle takes multiple hours and it looks like someone was checking out right before you, so I think the dishwasher wouldn't have finished in time for us to unload it prior to check in. We apologize that wasn't communicated with you before. We appreciate your feedback and hope you still had a good stay despite those things!
par un voyageur
Pinehurst Golf Trip
Publié le 23 août 2023 sur HomeAwayPerfect home for 12 guys looking to enjoy the pool, the lake and a few holes of golf. Would stay again!
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review, Shane! We are glad you got to enjoy the pool and lake during your stay! Those are two amazing amenities with this house. We would be happy to have you back again!
par un voyageur
5/10
Publié le 26 juill. 2023 sur HomeAwayI don’t like having to say this, this house was beautiful and in a great location but it was very dirty upon our arrival. The floors were gritty, the pool was filthy, there were cobwebs in multiple corners filled with bugs, plastic cups and trash all over the deck, ants all over the kitchen, a big vase of DEAD roses sitting on the coffee table in the living room, broken things here and there. I truly feel like the previous guests had some sort of party and the cleaning crew just did a terrible job or maybe they didn’t come at all. We tried to clean the pool and they ended up sending a pool guy out the next day to address some of the issues.
I tried to contact multiple people, including the property manager with no response at all. I finally called one of the other women listed on the email and she answered and was extremely kind and helpful. She ended up sending the pool guy for us the next day and offered to send the cleaners by. But we are all adults and wanted a nice weekend away only to arrive at a house that was filthy and we honestly left it cleaner than when we found it. It was just disappointing.
