Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Got there during a little construction, our room was dirty and not ready for guests. There was few other cons.
Commentaires de Gestion de l’hôtel
13 août 2024 par Management, Gestion de l’hôtel
Thank you, Marcin. We apologize for the inconvenience that this may have caused. We do hope you will give us another chance in the future.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to give us a rating. Happy to hear that you enjoyed your stay.
par un voyageur de PHOENIX
Publié le 5 août 2024 sur Expedia
LIKES: It was a very roomy room, very clean and all the little amenities we needed. The staff were friendly and helpful. The setting was very nice too with plenty of walking areas.
DISLIKE: It didnt have a dresser or a luggage rack so had to live out of suitcases on the floor. For a kitchetnette, 1 small table when there was plenty of room for another or a bigger table.
Commentaires de Gestion de l’hôtel
8 août 2024 par Management, Gestion de l’hôtel
Ellen, thank you for leaving feedback. We are happy to report that this is already on the list to be attended to. I'm glad to hear that you enjoyed the Timberlodge. Thanks again; I hope to see you back soon.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Management, Gestion de l’hôtel
Thank you for the 10/10 review! Hope to see you back again soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
Easy going, clean, quiet, and best part pet friendly. I have no complaints on my stay, would return.
Commentaires de Gestion de l’hôtel
8 août 2024 par Management, Gestion de l’hôtel
Thank you, Andrew! We hope to see you again soon and are happy you enjoyed your stay.
par un voyageur de Mesa
Publié le 21 juill. 2024 sur Expedia
This was a great property for a weekend in the pines. Our room had 2 queen beds and a small kitchenette area with sink, small dorm size refrigerator, 2 burner stove top and microwave. The only downfall was the A/C unit. It's cooling ability was dismal. The outdoor sitting area off each room was pleasant and the community fire ring with gas grill was a plus. We would stay here again.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Management, Gestion de l’hôtel
Traysi, thank you for your review. I'm sorry about the AC unit. Thank you for bringing it to our attention. We hope to see you again soon.
par un voyageur
Lovely And Cozy Rooms
Publié le 18 juill. 2024 sur HotelsOur room was amazing! Very clean and very updated decor. We had a small kitchen, beautiful bathroom with new tile and a huge shower, closet, new flooring, very comfortable bed and bedding. Also a cute little porch with a small table set.
It's close to great restaurants and stores.
We will definitely stay here again!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Management, Gestion de l’hôtel
Phillip, we are glad to hear that you enjoyed your stay. Thank you for the 10/10 review.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Staed here in past years and love the property and location to services
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Management, Gestion de l’hôtel
Thank you, Jeffery, for leaving a review; I hope to see you again soon.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
The price is right. Nice remodel. Thanks
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Thanks, Ralph, for taking the time to give us a review. We are glad you enjoyed your stay here and hope to see you back soon.
par un voyageur
Customer Service is terrible
Publié le 14 juill. 2024 sur HotelsThe hotel itself is clean and comfortable. There is a small cooktop in the room along with the microwave and refrigerator so you can cook your meals there. They also provide pots, pans and dishes so that is really nice. My issue is they over charged me by about $95.00 and the "owner" will NOT return a phone call. I have called no less than 8 times and I went into the office twice while I was there. The gal in the office is nice enough when she is there, but does not seem to have any authority to correct my bill. Just keeps telling me she will have the owner call. Which never happens. I have been waiting a week now and still no call. I finally disputed it with my credit card company so hopefully they can get it taken care of. Also the parking is very tight so if you have a large vehicle be ready to squeeze in!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Timberlodge, Gestion de l’hôtel
Thank you for the rating and the response. We apologize for any confusion about the pricing over the Fourth of July weekend. I am happy to hear that you enjoyed your stay. We hope to see you again in the future.
