Note fondée sur 335 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Unhappiness
Publié le 21 juill. 2024 sur HotelsI checked out about an hour after I checked in.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Noah, Gestion de l’hôtel
Apologies for the problems you had faced, Jasiel! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur de Lacombe
Publié le 30 mai 2024 sur Expedia
The sheets had burn holes in them. The sink and toilet were not attached to the wall or floor. The manager wouldn’t give a different room. No refunds. Would never happen again.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Harrison, Gestion de l’hôtel
Hi, Damien! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Never again
Publié le 5 mai 2024 sur HotelsWorst experience ever, sheets had burn holes in them in the first room I was assigned then in the second room, the towels looked as though they came from The Dollar Store. Just overall not the best place to stay
Commentaires de Gestion de l’hôtel
3 juin 2024 par Eva, Gestion de l’hôtel
Hi, John! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
par un voyageur
Publié le 28 avr. 2024 sur Expedia
From the outside of this property u don’t want to go inside .. it looks like something off a scary movie… I. An only imagine what the inside look like
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Shantrell! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Property was very bad. No lamps, shower had mold, holes in walls, no soap, one of the worst places I've ever stayed.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Robin! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa
par un voyageur
Publié le 8 mars 2024 sur Expedia
This place is disgusting, do not book here.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Darren! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par Ammy, Gestion de l’hôtel
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Toilet was leaking, bathroom door was hanging on one henge, flooring was peeling up, floorboards were peeling, spiderwebs on the ceiling, burn holes in the comforter. Told the manager we weren’t staying there and he said he would issue a refund but never did.
par un voyageur
Best Bang for your Buck.
Publié le 1 déc. 2023 sur HotelsGreat prices and a fantastic location.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Tim, Gestion de l’hôtel
Hi, we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim