Note fondée sur 217 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you for the excellent rating. Very best regards, Rick
par un voyageur
Publié le 9 mars 2020
There were drunk loud people in the room right under us. They kept us awake, we asked them nicely to be quiet. But it didn't change, so I called down to the front desk. She said she was familiar with the guys in the room and would talk to them. She did and they were quiet. The walls are very thin in the rooms, you can hear what everyone on each side of you is doing and saying. It needs insulation.
It would be nice if they served a continental breakfast. Having said all that, I would definitely stay there again. The rooms were big, clean and great views. The staff was wonderful and amazing. They deserve a raise!!!!! or bonus!!!!!!
Commentaires de Gestion de l’hôtel
9 mars 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you for taking the time to leave us your feedback. Everything is well taken and we're always on an improvement drive. We're very proud of our staff - they're excellent. Thank you for acknowledging that. Yes, a bonus sounds nice too !! Hope to see you again some day. Very best regards, Rick
par un voyageur
Publié le 4 mars 2020 sur Hotels
No outlets near nightstand. Refrigerator froze everything. Snow on floor through crack in door. Only one small garbage can in bathroom. No towels for hot tub. Hot tub was not hot.
Commentaires de Gestion de l’hôtel
4 mars 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you so much for taking the time to voice your grievances.
We’re so sorry to hear about all your bad experiences.
We shall work on taking corrective measures and better our facility.
Very best regards,
Rick
par un voyageur
Publié le 22 févr. 2020 sur Hotels
It was like goi g back to the 60s. With a princess phone in room and old tube tvs.
But it was cool...
Commentaires de Gestion de l’hôtel
22 févr. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - thank you so much for the candid feedback. We do totally agree with you. Hope to see you again sometime. Very best regards, Rick
par un voyageur
Just okay but cheap
Publié le 17 févr. 2020 sur HotelsOur rooms had a slight cigarette smell and the sheets and blankets looked really worn. Carpet isn’t the cleanest either. But overall the staff was friendly and the price was good that we could deal with it for a night. Really hope they start updating the sheets and blankets it’s gross to think of what’s on them....
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you for taking the time to give us your feedback. We agree - the property is over-due for an upgrade and we're doing it this year. We sincerely hope things will be more nicer in the months to come. Very best regards, Rick
par un voyageur
Publié le 16 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you for giving us the rating. Very best regards, Rick
par un voyageur
Publié le 15 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you so much for the 5 out of r rating. Much appreciated. Very best regards, Rick
par un voyageur
Publié le 12 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you so much for the 10 out of 10 rating. We sincerely appreciate it. Very best regards, Rick
par un voyageur de Salinas ca
Publié le 20 janv. 2020 sur Expedia
Big open room ,dated but clean Yes will stay here again
Commentaires de Gestion de l’hôtel
21 janv. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you so much for your excellent review. We really appreciate it. And you're right - the rooms are dated. We're planning a major renovation this year. We look forward to seeing you again. Very best regards, Rick
par un voyageur
Friendly Staff.....
Publié le 5 janv. 2020 sur HotelsWe were only there to sleep and the bed was comfortable.
Could hear talking from others.
The room decor could’ve used an update.
Staff was very friendly and helpful!!!
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Rick, Gestion de l’hôtel
Dear Valued Guest - Thank you so much for the feedback. Glad to hear the staff treated you well. Yes, we agree - the place is overdue for a renovation. Very best regards, Rick
