Ratings based on 934 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from San Mateo
Posted Oct. 2, 2024 on Expedia
Very clean room with comfortable bed. The bathroom is clean and water pressure is high with hot water. Location is 5min walk to the train station. We loved this hotel. The only thing is there are 5 steps up going to the reception from the main door and another 3 steps up to the elevator. Nevertheless, the reception was very helpful and friendly to help us carry our big luggages. This hotel is highly recommendable.
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Dear customer, thank you for your evaluation; the entrance stairs are also an escape route in case of emergency; the authorities do not allow us to install a stair lift/goods lift because it would make the minimum width of the staircase required by the fire law not be met. The hotel does not have a porter service for luggage but when it is possible in special cases we are happy to help guests with their luggage. Thank you for your preference.
by A traveller
Posted Oct. 2, 2024 on Hotels
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 24, 2024 on Expedia
Hotel was clean, good breakfast and very convenient since it was 5 mint away from the train station and it was 20 mint walking distance from Pisa the leaning tower, however the area where the hotel is located does not looks very nice.
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 24, 2024 on Hotels
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 22, 2024 on Hotels
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 21, 2024 on Expedia
The staff was amazing but everything looked old and dingy but breakfast was wonderful!
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 21, 2024 on Expedia
The staff were very friendly and helpful - the room was basic but very clean and was perfect for an overnight stay…would use again
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 21, 2024 on Hotels
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 19, 2024 on Expedia
We give 5 🌟 for hotel and staff special to Chris ,good food and services
To bad for area not clean and scared
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A traveller
Posted Sep. 19, 2024 on Expedia
Hotel was very nice but the bed and pillow were very firm!!!
Comment from Hotel Management
Nov. 17, 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
