Note fondée sur 909 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de Beloeil

Publié le 7 juill. 2024 sur Expedia
Correct
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay with us, we appreciate hearing back from our guests!
1 sur 5
par un voyageur

Publié le 21 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 déc. 2023 par clarion inn, Gestion de l’hôtel
Thank you for taking the time to review the hotel. We're sorry to hear you didn't have a positive experience with us. We hope to render that and improve for next time.
2 sur 5
par un voyageur

Publié le 5 sept. 2022 sur Hotels
Notre chambre king réservée n’était plus disponible et on nous a envoyé dans une 2 lits sans avis, on nous dit vous avez été double booké, après une discussion on en trouve une avec un lit king mais le lavabo était bloqué et le siège de toilette en très mauvais état. Le ventilateur n’a pas été nettoyé depuis des lunes et des cheveux n’avaient pas été enlevés ici et là. Les 2 personnes du staff n’avaient pas la tête au service à la clientèle cette journée-là et on avait le sentiment de les déranger
Commentaires de Gestion de l’hôtel
6 sept. 2022 par Clarion Inn, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We are sorry about the mess up on your room booked.
2 sur 5
par un voyageur

Publié le 22 nov. 2024
The woman who checked us in was snotty and rude. The room was ok until i used the bathroom, there was black mold in the cracks around the shower. It was not clean either. When we checked out the woman who helped us was nice. She said she wasnt surprised by the rudeness of the lady the night before!
Commentaires de Gestion de l’hôtel
22 nov. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us online, we appreciate hearing back from our guests about their stay. We apologize for the issues you experienced during your stay and we will be addressing them directly with the staff. Thank you for making us aware.
5 sur 5
par un voyageur de Otsego

Publié le 12 nov. 2024
Commentaires de Gestion de l’hôtel
12 nov. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking time to review your recent stay with us online, we appreciate hearing back from our guests about their stay. We are so happy to hear your enjoyed your stay with us!
5 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Expedia
The location was great for dinning and close to the hockey rink.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Clarion inn, Gestion de l’hôtel
Dear valued guest, thank you for taking the time to review the hotel. We're happy to hear you enjoyed your stay with us! We hope to see you again soon.
3 sur 5
par un voyageur

Good stay but could have been better

Publié le 26 sept. 2024 sur Hotels
Noticed when I book through Hotels.com I am always placed on the ground floor, which I don’t like. The room smelled like either urine or floor wet. I later realized the carpet had been steam cleaned and was wet. I wonder if a pet was in the room. The overall hotel had a smell, even the lobby. The outside door into the hotel did not lock so anyone off the street could access the back part of the hotel. Staff very friendly. Room was clean and a note was left by the housekeeper welcoming me to the room.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay with us online, we appreciate hearing back from our guests. If you prefer the 2nd floor, please give us a call and request 2nd floor and we will do everything we can to fulfill that request. We also apologize with the situation with our doors, we are working to fix them.
5 sur 5
par un voyageur

Nice place, good location

Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Clarion inn, Gestion de l’hôtel
Thank you for taking the time to review the hotel. We greatly appreciate your feedback and we hope to see you again soon.
4 sur 5
par un voyageur

Much better

Publié le 20 sept. 2024 sur Hotels
Stayed here several times. Hated the fact that the girl at check in was never at the counter. Sometimes waited 15 minutes for her to come out of the back room. And when I asked where the room was (for parking) she would always say "the elevator is there ". This time a wonderful woman Joann was at the desk, very nice and when i asked where the room was, she pulled out a map and showed me . Awesome!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Clarion inn, Gestion de l’hôtel
Dear valued guest, thank you for taking the time to review the hotel. We're sorry to hear about the encounter with our evening staff but happy to hear our morning staff was accommodating for your stay!
2 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Clarion inn, Gestion de l’hôtel
Thank you for taking the time to review the hotel. We're sorry to see you had an unpleasant stay with us. We will try to work on those issues.
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 909 Suivant