Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
20 minutes du centre-ville
Publié le 29 juill. 2012 sur Hotelspar un voyageur
Publié le 8 oct. 2024 sur Expedia
This place needs some serious cleaning. Dirty toilet, cobwebs in the corners, spots on towels and sheets, and clogged sink. The breakfast was simple but appreciated.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jan, We appreciate your feedback and apologize for falling short of expectations. We strive for cleanliness and will address your concerns with our team. Your appreciation for our breakfast is noted, and we hope to welcome you back for an improved experience.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
La habitación en general estaba sucia , el baño bien sucio no lo recomiendo
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lidia, We are disappointed to learn about your experience with the cleanliness of the room and bathroom. Your feedback is valuable, and we will address this with the appropriate teams. Thank you for bringing this to our attention.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Tuvimos varios inconvenientes en nuestra estancia: Dos días no nos limpiaron el cuarto, el cuarto olía mucho a cigarro (a pesar de ser ¨smoke free¨,), el desayuno deja mucho que desear.
Lo más rescatable fue la amabilidad del personal de recepción
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello alfonso, Lamentamos escuchar sobre los inconvenientes durante su estad¡a. Agradecemos su reconocimiento hacia la amabilidad de nuestro personal de recepcin. Para futuras preocupaciones, le recomendamos contactar a la administracin directamente para abordar cualquier problema experimentado durante su estancia.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Pésima opción. Sucio, apestoso, sin servicios mínimos de limpieza, instalaciones muy viejas y con poco mantenimiento, la TV no servía, el microondas apestoso
Evitenlo
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Eduardo Quiroz, We appreciate your feedback and regret to hear about your experience. Our team strives to maintain high cleanliness standards and amenities in our hotel. Please feel free to contact our management team to discuss your concerns further.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tom, We're sorry to hear that you didn't have a completely satisfying experience during your stay. Please feel free to contact us directly with any feedback you may have so we can address your concerns and make improvements.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
There was a huge glob of hair on the tub wall. The tray the plastic cups were on was filthy and hair and dirt was on the wrapper of the bottom cup. There were stains on the walls, cigarette holes in the blankets and the ceiling was damaged. There was thick dust piled on the surfaces. My sisters and I did not feel safe staying there
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mary, We're sorry to hear about the concerns you encountered during your stay. Our goal is to provide a comfortable experience for all our guests. Your feedback is important, and we encourage you to reach out to our management team directly to address your specific issues. Thank you for sharing your feedback with us.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Arrive and room had not been cleaned. Went to the front desk to request a different room due to condition and was told “yeah, they’re tearing the place down soon so..” Sooooo you just stopped cleaning the rooms?? No other rooms were available at this location or surrounding area due to a high level of sporting events and activities happening that weekend. Went to target and spent $200 on bedding and towels just to be able to use the room we paid for. Disgraceful location and facility. Staff had poor attitudes and work ethics. 10/10 would not recommend. Sleeping in your car would be cleaner and cheaper.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ciera,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with our team for improvement. If you have any further concerns, please reach out to management directly for assistance.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amy,We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
FILTHY DIRTY
We checked in. They gave us jeys to an occupied room. They gave us another set of keys. We walked in the room and walked right back out. Visible stains on the walls, bedding, and carpet. Smells of mold and must. Thick film on the windows.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable in helping us improve our services for future guests. Rest assured that we will address these issues with the team to ensure a more pleasant experience for all. Thank you for bringing this to our attention.
