Note fondée sur 741 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice
Publié le 30 juin 2023 sur HotelsSuper belle place ...
par un voyageur
Publié le 10 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 juin 2019 par General Manager, Gestion de l’hôtel
Thank you for the wonderful rating. It is a pleasure knowing your visit with us was an enjoyable one, and we look forward to seeing you again soon at DoubleTree by Hilton Pittsburgh - Cranberry.
Rick Antestenis,
General Manager
par un voyageur
Publié le 6 mai 2019 sur Hotels
Hôtel over booker, obligation d’un changement d’ho
Recommandé
pour Tout le mondepar un voyageur
TOP!!
Publié le 2 sept. 2017 sur ExpediaJust TOP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
par un voyageur
Publié le 27 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Rachel, Front Desk Lead, Gestion de l’hôtel
Thank you for the review! We'd love to host you again soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
Staff was really nice and helpful when there was an issue. Hotel in general is older but updated, and honestly has some cosmetic things that need fixed, but is generally pretty lovely inside.
Commentaires de Gestion de l’hôtel
25 août 2024 par Rachel, Front Desk Lead, Gestion de l’hôtel
Thank you for your kind words about our team. We’re glad to hear they were helpful during your stay. We appreciate your feedback on the hotel's condition and are continuously working to address any cosmetic improvements needed. We look forward to welcoming you back and providing an even better experience.
par un voyageur
Publié le 16 août 2024 sur Expedia
Did not know what to expect for the area, pleasantly surprised
Commentaires de Gestion de l’hôtel
25 août 2024 par Rachel, Front Desk Lead, Gestion de l’hôtel
Thank you for your feedback. We’re delighted to hear that you were pleasantly surprised by the area and your stay with us. We look forward to welcoming you back soon!
par un voyageur
Publié le 11 août 2024 sur Expedia
RACHEL WAS GREAT , AND VERY ACCOMIDATING
Commentaires de Gestion de l’hôtel
14 août 2024 par Rachel, Front Desk Lead, Gestion de l’hôtel
Thank you so much for your kind words! I'm glad I could assist you. Looking forward to your next visit!
par un voyageur
Good Hotel but depending on location of room noisy
Publié le 11 août 2024 sur HotelsStopped for the night as travelling and passing through, was hoping for a good nights sleep. Hotel is clean and updated, very nice lobby. Were placed in room 217 by the elevators. Elevator noise was extremely loud in our room and was in constant use at all times. Initially when asked could not be moved as hotel was fully booked and they did not have earplugs on site. Travelling manager helped us to find a pharmacy close by that was still open so we left to go buy earplugs. 30db earplugs did not help with elevator noise but, they called to check in and were able to move us to another room around 11pm. we were told it was not near the elevators but still ended up somewhat near elevators and facing lobby. There were about 40-50 people in the lobby at midnight as there was a wedding and also hockey tournament in town. Was noisy but significantly better than being right beside the elevator. Beds were comfortable and breakfast was great. Unsure if we would stay again only because there is no way to know for sure whether you will get a room near the very loud elevators and we typically check in fairly late due to travel.
Commentaires de Gestion de l’hôtel
14 août 2024 par Rachel, Front Desk Lead, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. I apologize for the inconvenience caused by the elevator noise and the initial challenges with room placement. I’m sorry that our efforts to move you to a quieter room were not fully successful due to the late-hour activity in the lobby. Thank you for considering us despite these issues. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
Smooth check-in but the room that was booked (king bed) was not available.
Commentaires de Gestion de l’hôtel
10 août 2024 par Rachel, Front Desk Lead, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience with the availability your room type. We hope the rest of your stay was comfortable, and we appreciate your feedback.
