Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Michael, Gestion de l’hôtel
Good morning Mr. Trépanier,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!
par un voyageur
Publié le 16 nov. 2018 sur Expedia
Bien situe pour les entreprises et près de la ville. Maoa il ny a pas vraimwnt de bin resto a proximité, une vpirure est necessaire.
par un voyageur
Publié le 21 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Josh, Thank you for taking the time to share feedback from your stay. I am glad to see you enjoyed your stay. It is through our guest's feedback that we learn how we can better ourselves to give everyone the best possible experience. I hope we see you again.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Staff was friendly, gave dinner options, SHEETZ was right across the street, nice place to sit out side and relax, quiet location.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Teri, Thank you for taking the time to share feedback from your stay. I am so happy to see you enjoyed your stay. It is through our guest feedback that we learn how to better our guest's experience. I hope your travels bring you back to the area.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Service was mediocre. Room was ok. I reserved one room and when I got there they gave me another that was smaller. That was the only disappointment. Oh and there was too much chlorine in the pool and it broke me and my kids out.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Domenique, Thank you for sharing feedback from your stay. I am sorry to see you did not fully enjoy your stay. I have passed your survey along with my maintenance department in order to ensure that pool chemical levels are in line with requirements. Thank you for bringing this to our attention.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Stadf at the desk was friendly and helpfull for all interactions. The hotel is a little dated but not bad.
The breakfast was TERRIBLE! Let's be honest most free breaksfast at hotels are what they are. This one was the worst we have ever had. First morning, no eggs, no protein, just biscuits. Very limited bagels, pastries, and stale donut holes. No cups for beverages. Seconds morning, eggs dripped water, sausage links were white, not sure what they were, only bread available, moat all toppings for the oatmeal were empty. The staff there did not speak english and another guest actually searched the cabinets for what they were looking for because she did not understand. The area was dirty both mornings.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Anonymous, Thank you for taking the time to share feedback from your stay. I am so sorry to hear you had such a bad experience dining at our complementary breakfast.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Love that the property has river views. The front desk staff was very helpful and accommodating, especially Shanika!
Feedback for the breakfast buffet, the food was a little sad ie: the fruit options, very green bananas and dried out oranges, the donut holes were stale, the oatmeal was pasty, and there were no “to-go”lids for the paper coffee cups. Speaking of paper, I had to drink my nice bottle of Chardonnay for my room out of a paper cup :( No wine glasses available. ugh I expected more from a Marriott property.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Paulette, Thank you for sharing feedback from your stay and for acknowledging Shanika. I have shared your survey with our breakfast team to ensure that all our standards are being reviewed and followed.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great Staff Service
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Samuel, Thank you for sharing feedback from your stay. I am very happy to see you enjoyed your stay with us. It is through our guests feedback that we are able to learn how to better our guest experience.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Skye, Thank you for taking the time to share feedback form your stay. I am very glad to see you enjoyed your stay. It is through our guests feedback that we learn how to give all of our guests the best possible stay. I hope we see you again.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
It felt like we were on a private island. :p . Everything was very nice and plesent. The staff very friendly and the room was extra big with a sort of separate seating area . BONUS.
They offer coffee/ tea all day and during night hours cookies and lemonaide.
Another perk they had a nice big firepit outside with a view of the water amd bridge. ( some vegetation was in the way but it did t hinder the view)
Overall a great place to stay.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Dear Kevin, Thank you for taking the time to share feedback from your stay and for acknowledging our team! I am thrilled to see you enjoyed your stay. I hope we see you again in the future.
