Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2019 par General Manager, Gestion de l’hôtel
Paola, thank you for letting us know your visit to Hilton Garden Inn Pittsburgh Airport was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon.
Take care and safe travels,
Jordan Bartels,
General Manager
par un voyageur
Très bien
Publié le 13 mars 2019 sur HotelsTrès bien
Commentaires de Gestion de l’hôtel
13 mars 2019 par General Manager, Gestion de l’hôtel
Sylvain, thank you for letting us know your visit to Hilton Garden Inn Pittsburgh Airport was perfect in every way. We are delighted you included us in your travel plans and hope you will do so again.
Take care and safe travels,
Jordan Bartels,
General Manager
par un voyageur
Publié le 1 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2019 par General Manager, Gestion de l’hôtel
Dear Eric,
We are happy you were pleased with most of our services, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience.
Take care and safe travels,
Jordan Bartels
General Manager
par un voyageur
Hôtel moderne et proche de l'aéroport
Publié le 21 mars 2018 sur HotelsJ'ai passé 2 nuits dans cet hôtel proche de l'aéroport. La chambre était parfaite, moderne et très propre. Le personnel était attentionné. La salle de sport possède tous les appareils classiques (tapis de course, vélo elliptique...). Parking gratuit à l'extérieur.
Le buffet du petit-déjeuner est standard, mais il y a une station "oeufs" pour ceux qui veulent quelque chose de chaud ($13).
Le seul bémol vient du restaurant de l'hôtel. J'ai diné les 2 soirs sur place. Le menu est restreint et la nourriture est passable pour un prix élevé. J'ai commandé des pâtes le 1er soir. 10 minutes plus tard, alors que le restaurant était vide, la serveuse revient pour me dire qu'ils n'en ont plus. Second soir, je commande un dessert. Ils n'avaient plus de sauce, c'était très sec.
Globalement un très bon séjour, mais je vous suggère de dîner ailleurs.
Commentaires de Gestion de l’hôtel
22 mars 2018 par Richard H., Gestion de l’hôtel
Thank you for the 4 out 5 Solene! We hope to see you again in the near future!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Deborah,Thank you for the kind rating. It is always gratifying to receive praise for meeting expectations, and we are glad you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn Pittsburgh Airport; we hope to see you again soon. Safe Travels,Rob DaceyGeneral Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Smoke alarm in room next door went off and it took a long time to get it sorted out. Staff said it was due to a long hot shower.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Susan,Thank you for being our guest at Hilton Garden Inn Pittsburgh Airport. We apologize for any inconvenience you experienced when the smoke alarm went off in the adjoining room. We appreciate your patience and hope your overall stay was positive. We value your feedback and look forward to hosting you again the next time you are in our city.Safe Travels,Rob DaceyGeneral Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jade,We are thrilled you had an excellent stay at Hilton Garden Inn Pittsburgh Airport, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Rob DaceyGeneral Manager
par un voyageur
Great Stay
Publié le 24 sept. 2024 sur HotelsHotel was clean and updated. Front desk was very friendly and helpful. Location is in a plaza with many food options.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We are delighted to read how much you enjoyed your time at Hilton Garden Inn Pittsburgh Airport. Thank you for noticing our efforts to maintain a spotless and welcoming environment. It’s our top priority to ensure our guests feel comfortable and taken care of during their stay with us. We appreciate you letting us know our associates went over and above in handling your requests and that our location was perfect for you. It was a true pleasure to have you as our guest, and we hope to see you again soon.Safe Travels,Rob DaceyGeneral Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This was our second stay. We liked it so much the first time we stayed again. The rooms are clean and the beds are comfortable. It was quiet for most of the night but I would prefer to stay on a higher level than the first floor.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Pamela,It is always a pleasure to read from our loyal guests and to know we are continually exceeding expectations. We're thrilled that you noticed our dedication to spotless and comfortable accommodations. Ensuring our guests enjoy a fresh and peaceful atmosphere is a crucial focus for us, and we're glad it enhanced your stay. Thank you again for your generous comments. We look forward to your next stay at Hilton Garden Inn Pittsburgh Airport.Safe Travels,Rob DaceyGeneral Manager
par un voyageur
Stay away if you want rest!
Publié le 21 sept. 2024 sur HotelsFacility was nice but stay was not restful. Room was extremely noisy almost like being in an echo chamber. Could hear every conversation in the halls, every time the elevator opened and closed, every time a suitcase with wheels rolled down the hallway. Have never been disappointed at a Hilton before. Will definitely never return here!!!! For the money charged, it was a fraud!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear John,Thank you for your honest evaluation and appreciation of our facility. However, we want to apologize for any concerns which kept it from being perfect. We regret the inconvenience caused by the noise concerns you experienced while with us. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope you will change your mind and allow us to provide you with a more tranquil and enjoyable stay in the future.Safe Travels,Rob DaceyGeneral Manager
