Ratings based on 919 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 19, 2024
Delicious breakfast!
Comment from Hotel Management
Nov. 24, 2024 by Helen (GM), Hotel Management
Thank you for your kind words! We're thrilled you enjoyed our breakfast. If there's a particular dish or item you'd love to see on the menu next time, let us know. We look forward to welcoming you back soon!
by A traveller from WAYNESBORO
Posted Oct. 28, 2024
Comment from Hotel Management
Nov. 17, 2024 by Helen (GM), Hotel Management
Thank you for the 5 out of 5
by A traveller
Posted Sep. 1, 2024 on Hotels
by A traveller
Posted Aug. 27, 2024 on Hotels
by A traveller
Posted Aug. 25, 2024 on Expedia
Convenient breakfast, excellent dining options nearby.
Comment from Hotel Management
Aug. 28, 2024 by Helen (GM), Hotel Management
It's great to hear that you found the breakfast convenient and enjoyed the excellent dining options nearby.
by A traveller
Posted Aug. 19, 2024 on Expedia
They didn’t have a pool, even though it said so on Expedia & fridge & then AC didn’t work.
Comment from Hotel Management
Aug. 28, 2024 by Helen (GM), Hotel Management
I'm really sorry to hear about the issues you faced during your stay, especially with the lack of a pool, the missing fridge, and the AC not working properly. These are definitely not the experiences we want our guests to have. Your feedback is valuable, and it helps improve future stays for all guests.
by A traveller
Posted Aug. 19, 2024 on Expedia
We stayed here because we were in town to drop off a child at school, and the hotels near her college were either unavailable or too expensive. At first we worried for the distance from campus, but the location is perfect. Not too far, and yet close to a mall that took care of every last minute shopping need. The fact that the hotel itself was clean, staff courteous just added to the experience.
Comment from Hotel Management
Aug. 19, 2024 by Helen (GM), Hotel Management
Thank you for sharing your experience with us! We're delighted that our location worked out so well for your needs and that you found our hotel clean and our staff courteous. We hope to welcome you back on your future visits to the area. Safe travels, and best wishes for your child's school year!
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Helen (GM), Hotel Management
Thank you for the 10 out of 10
by A traveller
Posted Aug. 18, 2024 on Expedia
The staff was excellent from check-in on Friday night through check-out on Sunday. Every time we left the building or entered - we were greeted. The woman working the breakfast did an excellent job of keeping everything stocked, warm and clean each morning.
Great location - convenient to shopping and dining.
Comment from Hotel Management
Aug. 19, 2024 by Helen (GM), Hotel Management
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable from start to finish. It's wonderful that you appreciated the efforts of our breakfast team and found our location convenient. We look forward to welcoming you back on your next visit!
by A traveller
Posted Aug. 17, 2024 on Expedia
I booked two king bed rooms and was given two queen bed rooms when I ask why they said the toilet was broken in one of the king rooms but didn’t mention the other king room? I believe they booked my rooms to someone else. This is the second issue I’ve had with holiday inn I’ll never stay at their hotels anywhere again.
Comment from Hotel Management
Aug. 19, 2024 by Helen (GM), Hotel Management
I'm sorry to hear about the disappointing experience you had during your stay. It sounds like the room situation was not handled well, and I completely understand your frustration, especially when you were expecting the accommodations you booked. Your feedback is valuable, and it will help improve service in the future.
