Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2024
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kristi,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Only thing I have to say that's negative was that the room had holes in the top comforter and the blinds walls had marks on them.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The rooms need major upgrades. The furnitures were broken, ripped or dirty. The room had a bad smell and I would never go there again. Outside looked nice but the rooms are nothing like the pictures.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Wouldn’t recommend. Rough motel. Door was left open before we checked in. Dirty. Mold on walls.
We went across the street to the other motel and it was much better
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Levi,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Linda, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us.Natalie #team6
par un voyageur
Publié le 18 août 2024 sur Expedia
Bad
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ethan, Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns. Natalie #Team6
par un voyageur
privacy is not to be expected
Publié le 7 août 2024 sur HotelsThe type of people who commit wrongdoings and rather than admit to it , they double down in the hope that others will lie to cover for them. When video evidence showing how they were harassing me kept accumulating, they called in their friends to help them cover the whole thing and threaten me on their behalf. The best part is that everyone that I spoke to on my way to reporting them know that what they did is wrong and against the policies or laws in place, yet they are willing to lie for them or run interference so that my complaints cannot reach the higher ups.
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Maz K.#Team6
par un voyageur
Publié le 31 juill. 2024 sur Hotels
I want to point out that the staff is unprofessional. Non hotel personnel are used to stalk and harass you. Your information is shared without your consent to the stalkers. I have tried every day to find another place to stay but the other places give me a bad vibe making me think that I would leave one bad place to ho to another that is why I have not left as of yet. Every week is an episode of watching what they will come up with to harass me and all I have to do is stay in my room and record what they do wrong and try to cover it up after the fact. I have not have to lie and every statement is backed up with a recording.
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Chris, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 24 juill. 2024 sur Hotels
passive aggressive, no privacy, encourage and cooperate with stalkers, leaks your information to stalkers and harassers and will even open the door to your room for them without your consent while you are still in the room.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par KR, Gestion de l’hôtel
There was no stalking or any illegal entry. Our cleaning stall and Maintenane personnel who had knocked the door and requested to open the door several times attempt were made. As per G-6 policy, were supposed to check the room after 11:00 AM. There was also urgency to install new phone system by Full-service Network. With seven Technicians. They were held back for several hours. We were going to call police to get the access, but they denied going in that room him being there and they left without completing the job. With this type of his behavior, we still honoring his extended booking. We are waiting for G_6 response.We also like to hear from you.Thank you.GM- Motel-6 # 9319
