Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2024
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Debo,Thank you for taking the time to share your feedback. We're sorry your stay didn’t meet your expectations. Your comments are valuable, and we’ll use them to identify areas for improvement. We hope to have another opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 23 oct. 2024
Clean
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Deborah,Thank you for your feedback! We're glad to hear you found everything clean during your stay. We hope to welcome you back soon!
par un voyageur
Publié le 27 août 2024 sur Expedia
Just as expected
Commentaires de Gestion de l’hôtel
29 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Suresh,Thank you for your feedback. We’re glad to hear that your stay met your expectations. Our goal is to consistently provide a reliable and comfortable experience, and we’re pleased that we were able to do so for you. If there’s anything we can do to make your next stay even better, please let us know.
par un voyageur de East Freedom
Publié le 27 août 2024 sur Expedia
You get what you pay for
Commentaires de Gestion de l’hôtel
29 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Kelly,Thank you for sharing your thoughts with us. We’re sorry to hear that your stay did not meet your expectations. Our team works hard to provide a good experience at a competitive rate, and we regret that we fell short during your visit. We appreciate your feedback and will use it to help us improve.
par un voyageur
Publié le 25 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
25 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Janelle,Thank you for your kind words! We're glad you enjoyed your stay. Your satisfaction is our top priority, and we hope to welcome you back soon.
par un voyageur
Publié le 24 août 2024 sur Hotels
It took a while to get someone to come to the desk but then it was fine. The property was unkept and the room was dirty. Dead bugs lined the windowsill, the tub was moldy, the sheets were stained and the carpet and floors were sticky.
Commentaires de Gestion de l’hôtel
25 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Ellen,Thank you for your feedback on your recent stay. We apologize for any inconvenience caused by the issues you encountered. We strive to provide excellent service and clean, comfortable accommodations to all our guests.We will investigate these matters further to prevent similar occurrences. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Bruno,Thank you for your feedback. We appreciate you taking the time to share your experience. While we strive for excellence in all aspects of our service, it's clear we fell short of your expectations on this occasion. We will carefully review your comments to understand how we can improve. We hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Michael,Thank you for your feedback. We appreciate you taking the time to share your experience. While we strive for excellence in all aspects of our service, it's clear we fell short of your expectations on this occasion. We will carefully review your comments to understand how we can improve. We hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Larry,Thank you for taking the time to share your feedback about your recent stay. We're sorry to hear that your experience fell short of your expectations. Your feedback is valuable to us as we strive to improve our services. We'd like to learn more about what specifically could have been improved to better meet your needs. Please feel free to share any additional details or suggestions.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi James,Thank you for your excellent rating! We're thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and we're delighted to know that we exceeded your expectations. We look forward to welcoming you back in the future!
