Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear MarcWe are absolutely thrilled to see your perfect rating for SpringHill Suites by Marriott Pittsburgh North Shore! While you didn't provide specific details, your top score speaks volumes about your experience with us.We strive to provide exceptional service and comfort to all our guests, and it's incredibly rewarding to know we hit the mark during your stay. We hope to welcome you back soon for another perfect stay in Pittsburgh. Thank you for choosing SpringHill Suites and for taking the time to share your feedback.Warm regards,Guest Experience Team
par un voyageur
Publié le 23 déc. 2023 sur Expedia
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Vijay,We're deeply saddened to hear about your disappointing experience at SpringHill Suites Pittsburgh North Shore. Your feedback regarding cleanliness and service is concerning, as these are areas where we typically pride ourselves on excelling. We take great care in maintaining our hotel and training our staff to provide exceptional service, so it seems we've missed our mark during your stay.Please know that your comments are being taken very seriously. We're reviewing our procedures and will use your feedback to improve our guest experience.We hope you will give us a chance to provide you with a better experience in the future. Warm regards,Guest Experience Team
par un voyageur de Hamilton
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Tom,Thank you so much for taking the time to rate your experience at SpringHill Suites by Marriott Pittsburgh North Shore. We're absolutely thrilled to see that perfect 5-star rating! We hope to have the pleasure of welcoming you back soon for another wonderful experience!Warm regards,Guest Experience Team
par un voyageur
Publié le 9 août 2024 sur Expedia
Safe area and good vibes. Pirates ballpark across the street and several good restaurants within walking distance. Well maintained hotel with excellent staff! Will stay again if in this area!
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Denise,Thank you for your wonderful 5-star review of SpringHill Suites by Marriott Pittsburgh North Shore! We're thrilled to hear that you had such a positive experience with us. Our location across from PNC Park and proximity to great restaurants is indeed one of our best features, and we're happy you were able to take advantage of it. It's fantastic to know that you found our hotel well-maintained. Our team works hard to keep everything in top shape, so it's great to see their efforts recognized. We're especially pleased that you found our staff excellent - they're the heart of our hotel, and we'll be sure to pass along your kind words.Your willingness to stay with us again is the highest compliment. We can't wait to welcome you back on your next visit to Pittsburgh's North Shore!Warm regards,Guest Experience Team
par un voyageur
Publié le 9 août 2024 sur Expedia
Great location! This hotel is directly across the street from PNC Park, the Pittsburg Pirates home field.
Cleanliness - Except for the pool the cleanliness was excellent. The pool was totally unsatisfactory. The was debris all over the bottom of the pool. I felt it was unsanitary. I choose not to get in the Easter and wouldn’t let my grandson who was accompanying me get in either. We were both very disappointed, after a long hot day of traveling, we were looking forward to getting in the pool and having fun.
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to share your experience at SpringHill Suites by Marriott Pittsburgh North Shore. We're glad you appreciated our prime location and found our overall cleanliness excellent.We're deeply sorry about the condition of the pool. We've immediately alerted our maintenance team about this issue. We'll be conducting a thorough cleaning and inspection of the pool area to ensure it meets our usual high standards of cleanliness and safety.We appreciate your feedback as it helps us improve. We hope you'll give us another chance in the future to provide you with the full, enjoyable experience you deserve.Warm regards,Guest Experience Team
par un voyageur
Another baseball weekend.
Publié le 4 août 2024 sur HotelsNice stay. Hotel is convenient to baseball stadium. Room is comfortable. Great breakfast. Staff is excellent.
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Joseph, Thank you for sharing your experience at SpringHill Suites by Marriott Pittsburgh North Shore. We are delighted to hear that you found our hotel conveniently located near the baseball stadium and enjoyed our comfortable rooms, great breakfast, and excellent staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stayWarm regards,Guest Experience Team
par un voyageur
Publié le 4 août 2024 sur Expedia
Sooo close to the game
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Paul,Thank you for sharing your experience! It’s wonderful to hear that the proximity to the game was a highlight of your stay. We’re delighted that our location was convenient for you and hope it added to your overall enjoyment.We look forward to welcoming you back for your next game day adventure!Warm regards,Guest Experience Team
par un voyageur
Publié le 3 août 2024 sur Expedia
Great place if you are going to the pirates game.
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Experience Team, Gestion de l’hôtel
Hello Lisa, thank you for sharing your positive feedback about our convenient location for Pirates games. We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back for another game or any other occasion in the future.Warm regards,Guest Experience Team
par un voyageur
Publié le 3 août 2024 sur Expedia
Awesome location!!! Easy parking and check-in. Short walking distance to so many things. Nice, clean, and comfortable room and bed. I would definitely stay here again!
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Andrew, thank you for sharing your positive experience at SpringHill Suites by Marriott Pittsburgh North Shore. We're thrilled to hear that you found our location convenient, enjoyed the easy parking, and had a comfortable stay in our clean rooms. It's fantastic to know that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable experience. Thank you for choosing to stay with us!Warm regards,Guest Experience Team
