Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Stay PGH, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We're sorry to hear that your experience didn’t fully meet your expectations. Your feedback is important, even when it's not accompanied by comments, as it helps us improve our services. If there are any specific issues you'd like to share, please don't hesitate to reach out. We’d appreciate the opportunity to address your concerns and make things right for you.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Stay PGH, Gestion de l’hôtel
Thank you so much for the perfect 10/10 rating! We're thrilled to hear that you had such a great experience with us. It was a pleasure hosting you, and we hope to welcome you back again soon!
par un voyageur
Publié le 31 août 2024 sur Expedia
I liked the keyless entry and notifications on my stay. However the room was pretty dirty. Crumbs all over the floor, stained sheets, crud on the door handles and faucet handles, and hair on the floor and shower were just some of the missed cleaning.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Stay Pittsburgh, Gestion de l’hôtel
Thank you for sharing your feedback. We're glad to hear that you appreciated the keyless entry and the notifications during your stay. However, I’m deeply sorry that the cleanliness of the room did not meet your expectations. This is not the standard of service we strive to provide, and we will take immediate action to address these issues with our cleaning team. We appreciate you bringing this to our attention, and we will work to ensure this doesn’t happen again. I hope you’ll give us the opportunity to offer you a better experience in the future.
par un voyageur
Publié le 30 août 2024 sur Hotels
It was the 1st time I stayed at this place. And like it because have everything that I need and the distance was perfect.
The only thing I will said if you rent a car be prepared to pay alot for parking. But I learn how to park in front of the building and not paying. For parking😂
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Stay Pittsburgh, Gestion de l’hôtel
Thank you for taking the time to share your experience and for giving us a 10 out of 10 rating! We’re glad to hear that your first stay with us was satisfying and that you found everything you needed, as well as enjoyed the location. We understand that parking can be expensive, but we're happy you found a creative solution for it. We hope to welcome you back in the future!
par un voyageur de CINISELLO BALSAMO
Publié le 19 août 2024 sur Expedia
Facile il check in, vicino a PPG Arena. Appartamento enorme per 1 persona. Ottima scoperta
Commentaires de Gestion de l’hôtel
20 août 2024 par Stay Pittsburgh, Gestion de l’hôtel
Thanks for your review. We are glad you enjoyed the location and size of the apartment. We hope you come back soon!
par un voyageur
Publié le 13 août 2024 sur Expedia
Communication was a bit lacking, they picked up after I called 4 times when the code to the front door wasn’t working. I also emailed but got a response pretty late, and by that time someone already let me in the door. Code to the room also took a few tries to work. I entered the same code a couple of times for it to actually open. Property itself was good! Relatively clean with a full kitchen, mainly it’s just the communication that was lacking.
Commentaires de Gestion de l’hôtel
16 août 2024 par Stay Pittsburgh, Gestion de l’hôtel
Thank you for your feedback. We are glad to hear that you enjoyed the property and its facilities. However, we are sorry about the issues you experienced with communication and room access.We are reviewing our procedures to improve responsiveness and effectiveness in providing access codes. Your experience helps us identify areas for improvement, and we will work to make future stays smoother.We appreciate your patience and valuable feedback. If there is anything else we can assist you with, please do not hesitate to let us know.
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 11 août 2024 sur Expedia
Nice staff
par un voyageur
Publié le 3 août 2024 sur Expedia
Tarai the G.M. and her timely service is why I will come back to Stay Pittsburgh.
You need to fix the washing machines and Dryers
