Note fondée sur 42 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 19 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2022 par Teresa, Gestion de l’hôtel
Good Morning. Thank you for choosing to stay at our award winning hotel, we hope to see you again.
1 sur 5
par un voyageur

Smelled like old smoke

Publié le 22 avr. 2022 sur Hotels
Hotel billed itself at "smoke free" but the room smelled of smoke. Maybe it is smoke free now, but it wasn't, and that smell doesn't go away.
Commentaires de Gestion de l’hôtel
18 mai 2022 par Teresa, Gestion de l’hôtel
My apologies, we have indeed always been 100% non smoking. However, there is always a guest who chooses not to obey the rules. I wish you had brought it to our attention as we would have been more than glad to have moved you.
5 sur 5
par un voyageur

Publié le 29 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2021 par Teresa Godwin GM, Gestion de l’hôtel
Thank you Rosemary, we are so glad you enjoyed your stay. We look forward to seeing you again.
4 sur 5
par un voyageur

My two cents on my two nights

Publié le 16 juin 2021 sur Hotels
I’m not one to normally write reviews but overall I had a good experience at the suburban. My room had a kitchenette that was cleaned and sanitized upon my arrival. I’m overall pleased with my stay.
Commentaires de Gestion de l’hôtel
16 juin 2021 par Teresa Godwin, Gestion de l’hôtel
Good Evening Joshua, Thank you for the positive review, we are so glad you enjoyed your stay with us. We take great pride in making sure our guests rooms are clean and sanitized. Please stop back again and see us. Thank you Teresa
4 sur 5
par un voyageur

Publié le 14 avr. 2021 sur Expedia
I stay at this property during work trips to the Washington area. The grounds are well kept this is especially import because I take my two lab pups with me. There are beautiful parks to run or walk dogs close and there is wonderful food of all kinds with in a short drive. Great value.
Commentaires de Gestion de l’hôtel
26 mai 2021 par Teresa Godwin, Gestion de l’hôtel
Good Morning, We are glad you enjoy staying with us, we love the fur babies and look forward to seeing you all again.
5 sur 5
par un voyageur

Happy

Publié le 8 avr. 2021 sur Hotels
Happy with front desk service. We got early to reservation. They got room ready shortly. Helped me get water bottle vending machine to work.
Commentaires de Gestion de l’hôtel
10 avr. 2021 par Teresa Godwin, Gestion de l’hôtel
Thank you so much for staying with us, we are so happy you enjoyed your stay. I will pass your kind words onto the staff.
5 sur 5
par un voyageur

Publié le 1 avr. 2021 sur Hotels
Nice clean room. Front desk staff very helpful to recommend restaurants and gave me plastic bag so I could take ice to room.
Commentaires de Gestion de l’hôtel
10 avr. 2021 par Teresa Godwin, Gestion de l’hôtel
Thank you for choosing to stay with us, on behalf of the entire stay we thank you for the kind words.
3 sur 5
par un voyageur

Keep on moving thru

Publié le 28 mars 2021 sur Hotels
It was REALLY off putting when the receptionist was talking about have a gate come down over the desk at night. It doesn’t seem to be in a very good area. There are other exits before or after this one with more choices for hotels.
Commentaires de Gestion de l’hôtel
30 mars 2021 par Marisa - AGM , Gestion de l’hôtel
Dear Guest, Thank you so much for taking the time to leave your feedback. The safety of our guests and staff is a top priority for us. As any other business would, we shut down for the day by locking our doors at dusk to monitor who is coming in and out of the hotel, and close our gate at 11pm to start our night audit. I can assure you, it has nothing to do with our location, as we do this at all of our properties. I apologize that our nightly procedures made you uncomfortable during your stay with us. I do hope your room and our customer service was to your satisfaction. Kind Regards,
5 sur 5
par un voyageur

Will stay here again

Publié le 17 févr. 2021 sur Hotels
Staff was very friendly, especially with our pet. They honored our room location requests too. Only recommendation would be that cleaning crew do a little better job at cleaning/moping tile floors in the pet rooms. Other than that, we had a great stay and will stay there again... we just won't walk around in our stocking feet.
Commentaires de Gestion de l’hôtel
30 mars 2021 par Marisa - AGM , Gestion de l’hôtel
Robert, We are so glad that you and your pet had a good experience with our staff during your stay. I will be checking with my staff to see where we went wrong with our cleaning procedures in the room you were in. Thank you so much for your feedback and we hope to see you and your fur baby again. Kind Regards,
5 sur 5
par un voyageur

A real gem

Publié le 11 janv. 2021 sur Hotels
Amazing service and front desk staff. We accidentally were put in a room that hadn't fully been cleaned yet. Before we were even in the door, the staff apologized, put us in a new room, and gave us a gift card. The room was wonderful and the hotel and area were very quiet. Not a lot around in terms of food, but it was a 4 min drive to a store to get a beer and a place to pick up some food.
Commentaires de Gestion de l’hôtel
12 janv. 2021 par Teresa Godwin, Gestion de l’hôtel
Good Evening Erin, We are so glad you enjoyed your stay, we apologize again for the error with your room. We hope to see you again in the future.
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 42 Suivant