Avis Charming Apartment In Berkshire Victorian Home

We came for a weekend stay to attend a concert at Tanglewood. Upon arrival, we saw a lot of construction materials in the yard including a saw and piles of materials. The grounds were not well maintained. Check-in was easy enough but when we got into the apartment, we noted that it had not been cleaned. Food crumbs on the floors, unclean bathroom, particularly the shower (which was so dirty we had to bleach it ourselves. We also noted that one of the exit ways was cluttered which could have been a fire hazard. While the apartment slept 6, it only had one working shower; the master bathroom shower was inoperative (and appears to have been so for a long time) and this was not disclosed before we arrived. We did mention to the owner about the cleanliness while we were on-site and they said they would clean but that didn't happen. They offered to provide a refund of the cleaning fee and a token payment for our incovenience but given the overall cost of this property, that was small consolation. It's over a month now and they still haven't refunded the cleaning fee or inconvenience amount. On the positive side, the beds were clean and very comfortable. It's too bad as this property has a lot of potential but until some very basic repairs, maintenance, and cleaning are done, as well as getting the second shower working, I wouldn't recommend it.

Providing a public review to provide incentive to improve the property. Overall communication was great. Property has mini-splits which provided great cooling in the summer temperatures. Property has an impressive entryway and ease of parking. Property has easy access to Pittsfield and Route 2. However there are some concerns about the property. Cleanliness is a 3 out of 5. Other people’s hair in the bathtub. Ripped/torn hand towel in the bathroom. Pans/oven were unclean and had to be cleaned to use them. Overall hardwood flooring dirty. After removing pillow cases for checkout, yellowed/stained/aged) pillows. Curtain rod left broken and hanging. In regards to safety concerns. The rental is on the third floor of a historical wooden structure. Egress is either down the stairs you came, or it has an external escape stairs off the wooden deck outside of the main bedroom. The stairs you can exit by are cluttered by random debris at the base. The wooden deck egress stairs are rotted, blocked and do not appear safe. It makes one consider how safe the decking itself is as you are sitting on the rim of the deck with aged wood held with one bolt on the back of the framing. I am not providing feedback for sake of complaining. I am hoping this feedback will be used to provide a better/safer experience at the apartment. There seems to be little safety oversight through VRBO. These are basic items that are a consideration for standard building code.

We love Tanglewood and wanted to stay for the James Taylor concert over the 4th. this was a terrific place for us and another couple. Lots of room! we enjoyed playing cards and eating out on the deck. the awning came in handy when it started to sprinkle. it is a quiet neighborhood and only 15 minutes to Tanglewood. We cooked all of our meals and the kitchen was spacious and ideal. The house is on the older side but we found it charming. The ACs worked well to keep us cool.