Note fondée sur 102 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
This motel is coming around. They are slowly renovating and the new manager is WAY better than the last manager and seems to be working hard to make improvements. He was accommodating and helpful whenever we needed anything. The place still needs work but for our need for just a reasonable place to sleep for two nights, all works well. We also like the ability to have rooms together at one end for our twice annual event.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Charles,Thank you for your positive feedback! We’re glad to hear you’ve noticed improvements with the new manager and found our accommodations helpful for your needs. We appreciate your patience as we continue to renovate and enhance our property. I look forward to hosting your event again.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jason,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
We had a room with two double beds and one of the bedsheets was very obviously not washed. The shower was really short and never got hot. The toilet was also incredibly short and the lid was detaching from the seat and exposing some rusty screws. There was a bunch of dead flies on the floor and even more flying around. The AC worked really well and the one clean bed was surprisingly comfortable. Overall, if it wasn’t a family emergency, I wouldn’t have stayed here, and I don’t plan on staying here ever again.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear about the issues you encountered with the bed linens, shower, toilet, and cleanliness. We’re addressing these concerns with our team to ensure improvements are made. We’re glad you found the AC and one of the beds comfortable. Your input is valuable, and we appreciate you bringing these matters to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Michael T,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 5 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Hotel Manager
par un voyageur
Publié le 9 juill. 2024
It was after midnight before we checked in. The night clerk had been asleep and didn’t say much. I had reserved a queen bed but was told he had none left so received 2 double beds. Property was older and appeared to have upgrades to it. The bathroom had no toilet paper, trash in the bathroom trashcan, hair on the floor and in shower. Luckily the beds appeared clean, although stains on the sheets. Disappointed since reviews had said it was more than what we got.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Shane GM, Gestion de l’hôtel
We apologize that your we didn't live up to your expectations, we will strive to better our performance in the future. I am the full time hotel manager/desk clerk . I will personally make sure these areas of concern are addressed. I look forward to making up for it on your next stay !
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Davi,Your visit and the positive feedback you provided, including a 5-Star rating, are greatly appreciated and serve as a source of motivation. Such high ratings fill us with pride and drive us to enhance our service. We eagerly anticipate your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 8 juin 2024 sur Expedia
They had a property puppy
Commentaires de Gestion de l’hôtel
11 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Johnnetta,Thank you for your perfect rating! We're thrilled to hear that you enjoyed the company of our property puppy. We love adding little touches to make our guests' stay special. We look forward to welcoming you back for another delightful visit!Sincerely, Hotel Manager
par un voyageur
Publié le 2 juin 2024 sur Expedia
It’s was an amazing stay definitely we will be staying here again me and my hubby stayed here and it was amazing and it’s right down the road from Walmart and by a nice Mexican restaurant so yes we will be come back to stay at this hotel
Commentaires de Gestion de l’hôtel
2 juin 2024 par Shane GM, Gestion de l’hôtel
Thanks for letting us know how much you enjoyed your stay! We look forward to seeing you next time!
par un voyageur
Nice people and good customer service. Great place
Publié le 26 sept. 2023 sur HotelsCommentaires de Gestion de l’hôtel
28 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Lori,Thank you so much for your fantastic rating and kind words! We're delighted to hear that you encountered nice people and experienced excellent customer service during your stay. Your feedback is greatly appreciated, and we're thrilled that you found our place to be great. We look forward to welcoming you back in the future for another outstanding visit!Sincerely, Hotel Manager
par un voyageur
Publié le 6 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Raymond,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
