Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juin 2024 sur Expedia
Amazing staff. Felt like family
par un voyageur
Publié le 26 sept. 2023 sur Expedia
The place is magical.
par un voyageur
Publié le 18 sept. 2023 sur Expedia
par un voyageur
Publié le 13 janv. 2023 sur Expedia
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par un voyageur
Publié le 15 oct. 2022 sur Expedia
If you are looking to completely escape and unplug, then this resort island is your destination of choice.
The staff look after you in a professional yet non-suffocating way, allowing you to truly relax and enjoy the island.
The island is fully self sufficient and incredibly eco-friendly. Well laid out, with top amenities.
Volleyball is especially entertaining in the evenings with members of the staff.
The restaurant is incredible and run by Carlos, their head chef. I have eaten all over the world and the nature of my job has me exposed to some top class cuisine. It is no understatement for me to recommend every meal that the restaurant provided during my stay. I did not have a single bad bite to eat during all of my dining experiences in the week. The pork belly was especially exquisite as a meal with it being Michelin Star in its presentation, quality and taste notes.
Antonio, Melvin, Carlos, Noas, Juan, and Pablo did an excellent job looking after all of the guests in their roles as servers, guest services, and chef (Carlos...).
I don't often take the time to write as extensive or as glowing a review as I have here, but I feel that this life experience warrants my time and a review worthy of the unique experience that is Ray Caye.
May the staff and the island continue to prosper and excel. The staff esprit de corps and the quality of the product delivered are truly deserving of my best wishes. I look forward to returning again in the near future.
par un voyageur
Stunning place to Holiday! Fantastic staff!
Publié le 26 mars 2018 sur HotelsWe had such a lovely time at Hatchet Cay Island Resort. The staff were absolutely lovely with a special shout out for the restaurant staff and Dasha, the manager who made our vacation time there so special and marvelous! We loved going to the South Pier everyday and just getting into the water and snorkel and every night we would go back there after dinner with drink in hand and be hypnotized by the eagle rays gliding in and out of the purple lights. We went to the Silk Cays and bought fish from the fisherman there, then brought it back to the kitchen. The AMAZING chef there cooked it up for us and wow! Was it delicious! However I must also mention the lamb chops we had also which were incredibly delicious! What a joy to eat there! Also, at the Silk Cays, we had a superb time snorkeling with the big sting rays, nurse sharks and turtles as they circled around the fishing boat. Really great and it is only five minutes away from the resort! you can see them from the pier.
We would most definitely go back. We loved our room which had a king size bed, huge balcony with plants and trees at its edge and the sea peeping out of the leaves. What else I liked is that we had neighbors but the rooms were very solid so it was quiet. We would sit there and watch the birds come and go. We became so incredibly relaxed on the island. Can't to go again when the whale sharks are there at full moon and go to Laughing Bird Cay for snorkeling. Thank you for making our stay so great!
par Robert
Great location, poor restaurant, too expensive
Publié le 4 janv. 2018 sur HotelsLocation is phenomenal: bungalows are 10m away from the water, snorkeling with coral and plenty of fish is readily available and wonderful. However, the overall experience was pretty mediocre, in particular considering the cost. For example:
- Pricing is opaque: Make sure you understand that the boat transfer is USD 400 (per couple). Some activities are included in the room rate (snorkel gear, kayaks, SUPs), others are not (diving, snorkel trips to surrounding cayes). Generally sensed an air of awkwardness around pricing: had to explicitly ask for cost of activities, menu items, etc.
- Little control over boat transfer timing, may have to leave at 7am if unlucky.
- Waterfront bungalows are duplexes. The interior walls and door are very thin, ours (#4) had some form of foundation issue so that we were woken up by our neighbours' steps shaking our floor&furniture.
- The restaurant is bad and expensive. Dinner mains are 25-35 USD, the quality is poor. Instead of serving fresh local ingredients (fish?), they serve a poorly executed rendition of mediterranean cuisine. We tried chicken, steak, lamb, fish, soup, salad; none exceeded middle-of-nowhere diner quality. Ingredients were not fresh. Service was awkward and slow, waited 1.5h for 2 mains. Ordered Snapper, received chewy and tasteless Grouper; were not informed of the change. All of our $5 meals in rural towns were better.
- Staff was regularly absent (restaurant, dive shop), seemed bored&complacent.
Cannot recommend
par Cecilia
Beautiful stay
Publié le 27 nov. 2017 sur HotelsIncredible place I highly recommend! Beautiful island with snorkelling, sailing, fishing and kayaking- so much to do and come back to a delicious meal at the restaurant. Friendly staff who are very helpful! I will definitely return!!
par un voyageur
Wonderful resort on the reef
Publié le 14 févr. 2016 sur ExpediaThe location on stunning coral reefs and amazing staff make this resort special, however the cost of food, drink and boat transfers makes this a very costly experience. Expensive but well worth it.
par un voyageur
Publié le 13 févr. 2016 sur Hotels
