Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Hi Michelle,Thank you for your perfect rating! We’re delighted to see you enjoyed your time with us at The Ellysian Boutique Hotel. We look forward to your next visit!Warm Regards,The Ellysian Boutique Hotel Team
par un voyageur
Great location, best staff, bad policies
Publié le 26 juill. 2024 sur HotelsWe stayed at the Ellysian for a little over a week in July. The property itself is a nice small boutique hotel and has beautiful grounds. There is also a restaurant on the roof.
Our stay had a rough start as maid service let themselves in after the first night, and this wasn’t a big deal as they had just forgotten to leave us a Do Not Disturb sign. They left us a sign a few miniatures after. However, the next morning we we intruded upon again. I double checked and we did hang the Do Not Disturb sign. I went to talk to the front desk and they apologized and said they had notes we were in an excursion and had left the sign up accidentally. While they were correct about the excursion, it had been cancelled due to weather. I don’t know I had to tell the hotel every day what my schedule was. Why not just respect the door sign like other hotels? Otherwise, they should add second locks inside the room door like other hotels. That was no chance of intrusion. We also had to move rooms due to noise from roof restaurant. Final seating is 8pm but guests were up there until after midnight and we had to be up early for excursion. So no uninterrupted sleep for 4/8 nights. Also staff used our shared balcony to run food to other rooms , so no privacy there either.
Overall amazing grounds, great front desk staff (special note to them for being so kind), mediocre food, and the best location in southern Belize. But some bad policies on cleaning and restaurant hours really ruined our sleep/trip
Commentaires de Gestion de l’hôtel
6 août 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback, Matthew. We're delighted to hear that you enjoyed our location, grounds, and found our front desk staff kind and attentive. We apologize for the disruptions you experienced during your stay.Your comfort and privacy are of utmost importance to us, and we're sorry that we fell short in these areas. We will certainly review our policies to ensure that "Do Not Disturb" signs are respected, and we'll look into ways to improve noise management and privacy for our guests. Your insights are invaluable, and we'll be using them to enhance our guest experience.We look forward to welcoming you back for an even better experience.Warm Regards,The Ellysian Boutique Hotel Team
par un voyageur de lakeside
Publié le 22 juill. 2024 sur Expedia
Wonderful and attentive staff. Beautiful hotel and lovely grounds. Walking distance to shops and restaurants.
Commentaires de Gestion de l’hôtel
6 août 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you for your fantastic review, Melissa! We're delighted you enjoyed our attentive staff, beautiful hotel, and lovely grounds. Our location in the heart of Placencia Village makes it easy to explore the nearby shops and restaurants. We look forward to welcoming you back!
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Hi Kiersten,Thank you for your perfect rating! We’re delighted to see you enjoyed your time with us at The Ellysian Boutique Hotel. We look forward to your next visit!Warm Regards,The Ellysian Boutique Hotel Team
par un voyageur
Publié le 9 juin 2024 sur Expedia
Love it
Commentaires de Gestion de l’hôtel
16 juin 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you for your wonderful review! We're delighted to hear that you loved your experience at The Ellysian Boutique Hotel. We look forward to welcoming you back for another exceptional beach vacation.Warm regards,The Ellysian Boutique Hotel Team
par un voyageur
Decent beachfront hotel
Publié le 2 juin 2024 sur HotelsThe location is nice, the hotel is beachfront. Pool is on the smaller side. Staff was accommodating. I wasn't really satisfied with the cleanliness/upkeep of bathroom (there were cracked tiles, stained caulk, and dirty baseboards) but if they did some minor work, it would be nice.
Commentaires de Gestion de l’hôtel
16 juin 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you for your feedback. We’re glad you enjoyed our beachfront location and appreciated the accommodating staff. Your suggestions for improvement are very valuable to us, and we are committed to enhancing our guests' experience. We hope to welcome you back to The Ellysian Boutique Hotel for an even better experience. Warm regards,The Ellysian Boutique Hotel Team
par un voyageur de Charlotte
Publié le 11 mai 2024 sur Expedia
This is hands down the best property in Placencia! All hotel rooms are air conditioned, a huge plus in the hotter months. The staff is PHENOMENAL! Above and beyond. The location is great, the pool and beach access is truly spectacular. It will be the only place we stay in Placencia!
Commentaires de Gestion de l’hôtel
1 juin 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Wow, what an amazing review! We're absolutely thrilled to hear that you had such a fantastic experience at The Ellysian Boutique Hotel. Thank you for highlighting our air-conditioned rooms, exceptional staff, prime location in the heart of the village, and spectacular pool and beach access. We're honored to be your top choice in Placencia, and we can't wait to welcome you back for more unforgettable stays in the future.Warm regards,The Ellysian Boutique Hotel Team
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Spacious rooms, beautiful pool beachfront. Staff went over and above every instance. Very comfy.
Would recommend this to friends and family :)
Commentaires de Gestion de l’hôtel
5 mai 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you, Hasmitha, for your glowing review! We're thrilled to hear that you enjoyed our spacious rooms, beautiful beachfront pool, and the exceptional service provided by our staff.It's wonderful to know that you found your stay very comfortable and that you would recommend us to your friends and family. We can't wait to welcome you back for another fantastic experience in the future!Warm regards,The Ellysian Boutique Hotel Team
par un voyageur
Publié le 4 avr. 2024 sur Expedia
The highlight of this hotel is the staff. The reception personnel were professional, friendly, and went out of their way to help. The evening dining was exceptional--and the person who is in charge of this dining facility is outstanding. He treats everyone like family--and is happy to provide his own suggestions on the menu options (and he is always right!). The food preparation is exceptional. A special shout-out for the bar in the pool area. Certainly, this staff person knows mixology, but more than that, she always has a smile and lets you know that she is there to help. A real asset to the Ellysian!
Commentaires de Gestion de l’hôtel
20 avr. 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you, Lawrence, for your wonderful review and for choosing The Ellysian Boutique Hotel for your stay! We're thrilled to hear that our staff made such a positive impression on you during your time with us. It's fantastic to know that you felt welcomed and valued, as we strive to create a warm and friendly atmosphere for all our guests.We'll be sure to pass along your kind words to our team members. They will be thrilled to know that their efforts contributed to making your stay memorable.Thank you once again for your glowing review and your recommendation. We hope to have the pleasure of welcoming you back to The Ellysian Boutique Hotel for another exceptional beach vacation.Warm regards,The Ellysian Boutique Hotel Team
par un voyageur de La Canada Flintridge
Publié le 24 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 avr. 2024 par The Ellysian Boutique Hotel Team, Gestion de l’hôtel
Thank you, Kenneth, for taking the time to share your experience at The Ellysian Boutique Hotel! We're thrilled to hear that you had a five-star stay with us. Providing exceptional service and ensuring our guests have a memorable experience is our priority, and we're delighted that we met your expectations.
