Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2020 sur Hotels
par un voyageur
Publié le 2 juin 2024 sur Expedia
Absolutely fantastic attention to detail. Kind and thoughtful customer service.
par un voyageur de concord
Publié le 27 mai 2024 sur Expedia
It’s better than images that posted to the Expedia!
par un voyageur
Publié le 24 mai 2024 sur Expedia
AC went out first night for us and others, we stayed and moved, they left. Cabanas back to main road and are noisy. Doors don’t lock very well and fans don’t work.
The excursion of river tubing that the front desk recommended was way too shallow to tube. They still charged full price. It’s beautiful place, staff nice and food is good but way overpriced for what you get in my opinion.
Commentaires de Gestion de l’hôtel
30 mai 2024 par M.K., Gestion de l’hôtel
Thank you for taking the time to post your observations and experiences. Turtle Inn is an ‘ al fresco’ concept from since it was rebuild in 2002 after hurricane Iris. Francis Coppola adopted the original concept of screened in rooms to allow the beautiful sounds of waves, wind, birds and wrestling palm tree leafs to flow through your room creating suiting and destination appropriate 'white noise'. NO Ac’s were in this hotel for a long time and we decided to put a few in the back room of rooms since they get less wind. The houses have thatch roofs which breath and allow air to escape. AC’s cool the room down but do not function at optimal capacity for that reason. Sadly we are still waiting for rain. - this year has been exceptionally dry and yes, water levels are low but many still come back with wonderful 'cave conversations’ after experiencing this contracted tour - which is why we continue to offer it. Lastly, THANK you for pointing to out staff and food which are absolute key components ;) Warm Regards, Martin, GM .
par un voyageur
Publié le 16 avr. 2024 sur Expedia
The staff was the most friendly and interested in conversations then we have met in all our years of traveling throughout the Caribbean & Europe
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Love love loved this property and all of its staff and special care
par un voyageur
Publié le 10 août 2023 sur Expedia
The Turtle Inn property is exquisite. The beach is beautiful, the grounds landscaped, the flowers utterly lovely, and the villas so comfortable and charming.
par un voyageur
Publié le 11 juill. 2023 sur Expedia
Everything at Turtle Inn is exceptional, from the staff to the lodging to the food. The staff ensured that we always had something fun to do and helped us book day trips. The beach cottages are beautiful; we loved the screened in porch and the high speed ceiling fans and outdoor shower.
par un voyageur
Publié le 24 mars 2023 sur Expedia
The novelty of the "shell phone" wore off quickly as it proved to be a terrible means of communication. The food was not that good compared to superior (and cheaper) options in town. From the photos we thought our cabana would be more private. One night we had an outdoor restaurant right next door and it also seemed to be a "cut through" for everyone else staying beachfront. Did not realize the resort was so close to the road - listening to traffic while sitting by the pool was not very relaxing. We were delighted to find we had a fridge in our cabana only to find it was crammed FULL of Coppola brand alcoholic beverages for sale. We thought this was incredibly tacky and something you might find at "Mar-a-lago." (also, I am a recovering alcoholic!) They completely forgot (or never wrote down) our breakfast order the day we were flying out and when reminded brought something we had not ordered (though they did fix it at my insistence) Upon checkout, we were charged for a wine tasting we never attended. (again, recovering alcoholic) The beach was not nearly as nice as the public beach in town. If you're into shelling out big bucks for mediocre food and service, or perhaps want to brag that you stayed at "Coppola's place" on your vacation, I suppose this place is for you. We would not stay again nor recommend Turtle Inn to anyone.
par un voyageur
Publié le 12 févr. 2023 sur Expedia
Individual cottage with a spacious screen porch perfect for reading, naps, relaxing. Sooooo much better than a room with a patio or balcony.
