Note fondée sur 842 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel parfait pour un court séjour
Publié le 4 oct. 2024 sur HotelsHotel de passage correct mais besoin d’un peu d’amour
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Daniel,Thank you for sharing your feedback! We're glad to hear that you found our hotel suitable for an overnight stay. We always aim to provide a comfortable experience for our guests. We appreciate your honesty about the areas where the hotel could use a bit of extra attention. Your comments are valuable, and we’ll be sure to address them as we continue to improve our facilities and services to better meet guest expectations. Thank you again for staying with us, and we hope to welcome you back for an even better experience in the future!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Celine,Thank you for being our guest at Quality Inn & Suites Plattsburgh and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Nous y avons couché un soir, la réception était OK, l'édifice et la chambre OK au rapport qualité-prix. Le déjeuner inclus est bien. Une piscine intérieure chauffée et propre. Mais le côté négatif est l'odeur qui y règne dans les chambres et les corridors. C'est un mélange de désinfectant, de la présence des chiens (pipi) et de cannabis. Dommage car j'aurais donné une note supérieur à cet hôtel, mais cette odeur persistante nous à vraiment incommodée.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Gerard,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our reception service satisfactory, and that you appreciated the value of our accommodations, including the heated indoor pool and complimentary breakfast. We strive to maintain a clean and pleasant environment for all our guests, and we regret that the odor you mentioned detracted from your experience. Please know that we take guest feedback seriously, and we continuously work to enhance our facilities and services to ensure a more enjoyable stay for everyone.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
It was vert clean
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Luc,Thank you for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you found our hotel to be very clean. Providing a comfortable environment for our guests is one of our highest priorities, and it’s always rewarding to know when we’ve met our guests' expectations. Once again, we appreciate you choosing to stay at Quality Inn & Suites Plattsburgh and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Établissement qui permet de faire sa fonction première : héberger. Propreté qui laisse à désirer et odeurs désagréables dans les buldings en général.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Frédérique,Thank you for taking the time to share your feedback with us. Your comments are important to us, and we will address these concerns with our team to ensure that we improve in these areas. We aim to provide a comfortable and welcoming environment for all our guests, and your feedback will help us achieve that. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Easy parking
Breakfast OK
Old bathrooms
Comfy beds
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Christelle,Thank you for taking the time to share your feedback with us at Quality Inn & Suites Plattsburgh. We're glad to hear you appreciated the easy parking and found our beds comfortable for a restful stay. We continually strive to provide a pleasant experience for our guests, and your comments about the breakfast will help us refine our offerings. We understand that the bathrooms may not have met your expectations, and we appreciate your input as it guides our future improvements. We hope to welcome you back for another stay!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Amelie,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had a good experience during your stay at Quality Inn & Suites Plattsburgh. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Très bien à part le matelas qui n’était pas confortable
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Philippe,Thank you for your feedback regarding your stay with us at Quality Inn & Suites Plattsburgh. We're glad to hear you had a positive experience overall. We apologize for the discomfort you experienced with the mattress; guest comfort is very important to us, and we will take your comments into consideration as we continue to evaluate and improve our amenities. We appreciate your input and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Sylvie,Thank you for sharing the rating about your experience here with us at Quality Inn & Suites Plattsburgh. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
par un voyageur de St-Denis sur Richelieu
Publié le 6 sept. 2024 sur Expedia
Hôtel très propre mais demanderais beaucoup de rénovations. Sinon bon petit déjeuner et très tranquille.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi France,Thank you for taking the time to share your feedback. We're pleased to hear that you found the hotel clean and enjoyed our breakfast and the peaceful environment. We understand your concerns about the need for renovations and are constantly evaluating ways to enhance our facilities. Your comments are valuable to us, and we appreciate your positive remarks as well as your suggestions for improvement.
