Ratings based on 45 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Jul. 20, 2024 on Expedia
O will not recommend to anybody to stay at this property. It’s the worst place I ever stayed
5 out of 5
by A traveller

Posted Jul. 29, 2023 on Expedia
Everything was great the only thing was that I spent like 3 days before my arrival to contact the person that booked me and no one ever answer other than that everything was spectacular I would definitely come back to theme everything is super close the beach is like one block away and most important is super safe for the kids
5 out of 5
by A traveller

Posted Jul. 20, 2023 on Expedia
Excellent location, minutes from Quinta Avenida, the beach and full selection of restaurants. Spent 10 days with 11, 12 and 14 year old kids and had a blast. Pool area is great, overall quiet and very relaxing atmosphere. We would recommend and come here again. Things that need improving; only one of the stove elements worked, dryer didn't work so we had to hang all of our clothes, the furniture in the rooftop terrace needs replacing and only 4 beach towels and we're a family of 5 as well as not enough cutlery, only 3 forks but we made it work
5 out of 5
by A traveller

Posted Nov. 27, 2022 on Expedia
Excellent location
5 out of 5
by A traveller

Great apt on 5th

Posted Aug. 10, 2022 on Hotels
Great quiet location. Close to everything. Apt was clean and perfect for our family.
5 out of 5
by A traveller

Posted Aug. 6, 2022 on Expedia
I’ll start with the only negative, I had asked the concierge for airport pick up and drop off but there was nobody at the airport. It’s not exactly hard to find a taxi though, so not a major problem. The condo itself was larger than expected with a full-sized kitchen. There’s a 7-11 near the entrance to get a few essentials, like water. We would walk to the Mega Soriana supermarket every couple of days for groceries on Av. Constituentes and Av. 30 Norte. It’s about 1km away. There is a Super Aki close by too. For fresh fruit and vegetables, there’s a shop on Avenida CTM, (El Eden I think), next door to LUA. Beds were comfy, a/c worked well and the soundproofing was amazing. It was very quiet, surprisingly so, given how close it is to the Quinta (5th Ave). The beach is a few minutes walk down the hill and there are several good restaurants close by. If you want to eat at more authentic Mexican restaurants, walk up to 30th Ave, it’s not far. Awesome place, great location and a home away from home.
5 out of 5
by A traveller

Posted Feb. 2, 2022 on Expedia
Location is excellent. Quiet oasis just steps from 5th Ave. The pool orientation captures the sun perfectly. Bed comfortable.
3 out of 5
by A traveller

Posted Dec. 14, 2021 on Expedia
If your want to stay right in the center of everything - the location is great. However, if you want peace and quiet at night - look elsewhere. There are restaurants right outside the bedroom windows that blast music until midnight at least. Pros - convenient to beach and shopping. Comfortable beds, spacious living quarters, quiet pool area, big bedrooms and bathrooms and closets. Nicely decorated Cons - NO dishwasher, dryer was broken during our stay, they don’t supply ANY amenities so you have to go grocery shopping immediately upon arrival. No paper towels. No coffee. No coffee filters. They should charge $10 extra and just help out the guests! The pools close at 9pm. So if you’ve been out all day and want to take a quick dip -you’re out of luck. The toilets are VERY low flow. VERY. AC dripped on our heads while sitting at the kitchen counter. Kitchen didn’t have measuring cups or measuring spoons. There’s no ice maker and the staff didn’t fill the one ice cube tray that was in the freezer. The fridge looks like it has a water dispenser but it didn’t work. They had a stand alone water dispenser that also didn’t work. Window shades in the King room wouldn’t open. There is a safe in the bedroom that you lock w/a skeleton key, so you have to take it with you everywhere you go. It seems like they just turn this condo over quickly and never inspect it between guests. Overall it looked nice on the surfaces, but it just wasn’t well maintained
5 out of 5
by A traveller

SUPER HAPPY WITH OUR STAYED

Posted Oct. 22, 2021 on Hotels
NYDIA , THE CONCIERGE , PROFESSIONAL , VERY HELPFUL , SUPER ........ FRIENDLY , GRACEFUL , ELEGANT & MUCH MUCH MORE. WE'LL DEFINITELY BOOKED THRU HER WHENEVER WE ARE HERE.
5 out of 5
by A traveller

Posted Mar. 20, 2021 on Expedia
Love this place, second time staying here and I love it so much, all the staff and security are always so friendly.