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Ocean Maya Royale - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
On the beach, white sand, beach massages
Privilege Romance Suite | Living area
Privilege Junior Suite Adults Only | Garden view
2 outdoor pools, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Tres Rios Ecopark
    ‪8 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 34 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1089 out of 1804 reviews
Rating 8 - Good. 421 out of 1804 reviews
Rating 6 - Okay. 166 out of 1804 reviews
Rating 4 - Poor. 61 out of 1804 reviews
Rating 2 - Terrible. 67 out of 1804 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Ocean Maya Royale! The resort is beautiful, the food was great, and the atmosphere was perfect for a relaxing getaway. A special shoutout to Kenddell, who brought so much energy and fun to our stay. As part of the entertainment team, he made sure everyone felt included and had a great time, always encouraging us to join in the fun. We can’t wait to come back!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Ocean Maya Royale! The resort is beautiful, the food was great, and the atmosphere was perfect for a relaxing getaway. A special shoutout to Kenddell, who brought so much energy and fun to our stay. As part of the entertainment team, he made sure everyone felt included and had a great time, always encouraging us to join in the fun. We can’t wait to come back!

10/10 Excellent

Kathleen

Liked: Staff & service
Very nice resort with a beautiful beach area. Food was good. Entertainment was fantastic, especially my favorite, Kenddell! He and entertainment team we great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
sunny
Stayed 7 nights in Feb 2025

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience team at this resort were AMAZING. Kenddell, Carlos, Oswyn, and Victor were so much fun to get to know and was always making sure that our group was well taken care of. The team is always full of energy. There is always something fun to do here. Could not recommend more!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Yusen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved: 1. The beach & the hammocks! What a lovely place to chill and forget about everything else! 2. The yoga class was phenomenal! Richie was a fantastic instructor! 3. The fire show on Saturday evening was such a visual treat! 4. Food & services in Blue Moon, Mike's Coffee Shop, & El Charro were next level! SO GOOD, 10/10. 5. Service throughout the resort overall was top-notch everywhere we went: beach towel station, ice cream stand, the bar by the activity pool, lagoon tour, room service housekeeping... kudos to the staff! Did not like: 1. Hot water supply was disrupted in two separate evenings. We both love taking hot showers in the evening before bed so the lack of hot water was not the best experience. Called the front desk but was told we had to wait for the boiler to heat up. Likely a maintenance issue. 2. Food in LA Dolce Vita (the Italian restaurant) was mediocre. We had to wait for 30 minutes for our table but the overall experience was underwhelming... 3. On our second last day at the resort it rained. I wouldn't say it was super heavy, but the most walking paths in the resort were flooded and we had to walk on the grass hills. It took 2 days for the water to subside - an indication of aged stormwater infrastructure. Overall: Our very first adult-only all-inclusive, but exceeded our expectations!
Stayed 5 nights in Dec 2024

8/10 Good

Denise D, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Hong-MY, ALEXANDRI

Stayed 5 nights in Sep 2024

10/10 Excellent

Sonja

Stayed 6 nights in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Getaway for Adults We had a great experience at the Ocean Maya Royale resort! From the moment we arrived, the atmosphere was safe, cozy, and welcoming. Viridiana and her entertainment team went above and beyond to create personalized connections with guests, offering engaging and enjoyable activities throughout our stay. The food was delicious, with plenty of options to satisfy different tastes, and the staff were exceptionally friendly and accommodating. Room service was excellent, making us feel pampered and well taken care of. The beach was well-maintained, perfect for relaxing and swimming. For those looking to explore the underwater world, scuba diving instructors (https://diveitmexico.com/) were available at the beach, offering lessons and guidance for beginners. We also appreciated the convenience of gift shopping right at the resort. Overall, this is an excellent place for a relaxing and fun-filled adult getaway. Highly recommended!
Stayed 7 nights in Dec 2024

10/10 Excellent

Shellayne

Liked: Cleanliness, staff & service, property conditions & facilities
Something for everyone here, would highly recommend this resort.
Stayed 9 nights in Dec 2024

8/10 Good

Tomer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bonita Sonya

Stayed 3 nights in Dec 2024

8/10 Good

Fuad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cafeteria options & staff were superb and pool services were above standards
Stayed 6 nights in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness
I would say this hotel is average at best. Buffet was very average and the same items every day. After staying at 9 different all inclusive resorts in the area, I would say thisone was the most average.
Stayed 7 nights in Dec 2024

8/10 Good

Alexandre

Stayed 6 nights in Dec 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ramiro, CHICAGO

Stayed 3 nights in Sep 2024

8/10 Good

Marcela, Bloomfield Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and useful staff, good food at the buffet, walkable property. Resort is not new but well maintained. Entertaiment was OK. The a-la-carte restaurants were not very good.
Stayed 7 nights in Dec 2024

6/10 Okay

Grigoriy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nothing special about this hotel. Not convenient entry to the beach.
Stayed 7 nights in Dec 2024

6/10 Okay

Jaimel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The selection of food is small. Staff is excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service
Rooms are older, food is average,
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Jul 2024