Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
We enjoyed a lot the Palafitos, it was an amazing experience, the staff so friendly, the food and drinks are great, overall 5 plus stars.
Commentaires de Gestion de l’hôtel
21 août 2024 par Thank you, Gestion de l’hôtel
Dear Juan,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your experience at the Palafitos and found our staff friendly and the food and drinks great.Your 5-plus stars rating is deeply appreciated. We look forward to welcoming you back for another amazing stay.Best regards,OWB
par un voyageur
Publié le 5 août 2024 sur Expedia
Exceptional!!! Wish we would’ve stayed longer than four days. The staff is very attentive and happy and so willing to accommodate. The best staff we’ve ever had at an all inclusive resort, the best location, the most restful!!!
Commentaires de Gestion de l’hôtel
5 août 2024 par Thank you for your feedback , Gestion de l’hôtel
Dear Ryan,I hope this message finds you well.Thank you so much for your exceptional feedback regarding your recent stay with us. We are thrilled to hear that you had such a positive experience and that our staff made a significant impact on your visit.It is wonderful to know that you found our team to be attentive, happy, and accommodating, and that you considered them the best you’ve ever encountered at an all-inclusive resort. We are also pleased to hear that our location and the overall restful environment contributed to your satisfaction.Your kind words and high praise mean a lot to us. We genuinely appreciate your feedback and are grateful for your recommendation.We look forward to welcoming you back in the future, hopefully for a longer stay!Best regards,OWB
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Thank you for your feedback , Gestion de l’hôtel
Dear Mr. Scott, Thank you for choosing Palafitos Overwater Bungalows as your designated hotel for your vacation. We are truly grateful that you took the time to share your experience with us. Your feedback is invaluable, and we deeply appreciate your kind words. We look forward to welcoming you back for another memorable stay. Warm regards,OWB
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Conceirges were amazing. Palafitos met every need and our stay was wonderful.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Thank you for your feedback , Gestion de l’hôtel
Dear Ms. Maureen,Thank you for your kind feedback. We're delighted to hear that our concierges provided amazing service and that Palafitos met all your needs during your stay. Ensuring our guests have a wonderful experience is our top priority, and we're thrilled that you enjoyed your time with us.We look forward to welcoming you back for another memorable stay at Palafitos Overwater Bungalows.Warm regards,Palafitos Overwater Bungalows
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Thank you for your feedback , Gestion de l’hôtel
Dear Mr. Marc Richards, Thank you for choosing Palafitos Overwater Bungalows as your designated hotel for your vacation. We are truly grateful that you took the time to share your experience with us. Your feedback is invaluable, and we deeply appreciate your kind words. We look forward to welcoming you back for another memorable stay. Warm regards, OWB
par un voyageur
Publié le 16 juin 2024 sur Expedia
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
Commentaires de Gestion de l’hôtel
16 juin 2024 par Palafitos Overwater Bungalows, Gestion de l’hôtel
Hola Alejandro!¡Muchas gracias por sus comentarios! Nos alegra saber que disfrutó de la comida y del servicio. Tomamos nota sobre el aire acondicionado y trabajaremos para mejorar este aspecto. ¡Esperamos recibirlo nuevamente pronto!
par un voyageur
Publié le 8 juin 2024 sur Expedia
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Commentaires de Gestion de l’hôtel
11 juin 2024 par Thank you for your feedback , Gestion de l’hôtel
Dear Mr. Charles, Thank you for sharing your wonderful review of your recent stay with us. We are thrilled to hear that you enjoyed the Elite Overwater Bungalows and found the views to be amazing. It's great to know that the Palafitos restaurant met your expectations and contributed to making your stay outstanding.We appreciate your perfect rating of 10 out of 10 and are delighted to hear that you plan to visit us again. We look forward to welcoming you back for another exceptional experience.Warm regards,OWB
par un voyageur
Publié le 3 juin 2024 sur Expedia
The best vacation spot.
Commentaires de Gestion de l’hôtel
4 juin 2024 par El Dorado Maroma, Gestion de l’hôtel
Dear Raul, Thank you for sharing your thoughts! It’s wonderful to hear that you had such a positive experience.
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juin 2024 par Palafitos Overwater Bungalows, Gestion de l’hôtel
Thank you so much for your review!
par un voyageur
Publié le 29 mai 2024 sur Expedia
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Commentaires de Gestion de l’hôtel
1 juin 2024 par Thank you, Gestion de l’hôtel
Dear KimberlyThank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you enjoyed the butler service, as well as the cleanliness, safety, and beauty of our resort.It is an honor to be your favorite resort in Riviera Maya, and we are delighted to have contributed to making your stay memorable.We look forward to welcoming you back soon. If there is anything we can do to make your next visit even better, please do not hesitate to let us know.Warm regards,
