Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Carlos , Gestion de l’hôtel
Gilles thanks for your stay!! Welcome!!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Carlos, Gestion de l’hôtel
José muchas gracias a todos ustedes por su estadía!! Un gusto haberlos conocido!!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Carlos, Gestion de l’hôtel
Rodrigo gracias oor tu estadia!!Bienvenido!!
par un voyageur
Excellent
Publié le 10 juill. 2024 sur HotelsExcelente hotel muy hermoso y con sentido natural. La gente que trabaja allí son Argentinos muy amables. De noche la seguridad es muy amable también. Nunca hubo ningún problema. Si regreso a Playa del Carmen me quedare allí de nuevo.
Excellent hotel very beautiful and has a very natural vibe. The staff are Argentinians very kind. The security is very kind too. I never once had a problem. You can have guest over but have to pay 100 pesos if it’s after 11pm which is not bad at all. Never once had a problem if I return to Playa del Carmen I will definitely stay there again.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Carlos, Gestion de l’hôtel
Homero thanks a lot for your stay!! Is amazing to know that you have enjoyed it!! Welcome!!
par un voyageur
Getaway Arranaga family
Publié le 12 juin 2024 sur HotelsThe place is great to sleep and get a good rest but no tv . Everything else is great and right on 5th Ave.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Carlos , Gestion de l’hôtel
Gustavo thank you very much for your stay!! About TV you are right we don't have one but it is indicated in the description of the ad. Welcome!!
par un voyageur
Publié le 11 mai 2024 sur Expedia
It was great! Nice king bed and spacious room! Only issue I didn’t like was the entrance, you have to enter through a tequila shop and after hours late at night, you just have to hope the security guard is there to let you in.
I didn’t have an issue during my stay, but I prefer knowing I can come and go as I please whenever with a hotel that has a 24/7 front desk.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Carlos, Gestion de l’hôtel
Stephen thanks for your stay!! That's right, during the night we have a security person who gives access to guests so that the place is safer. And as you said, you had no problem with it. Since that person's job is to take care of access. Welcome!!
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Agua tiene sal
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Beware!!! This place is horrible. Unsanitary, the staff is so unfriendly and unhelpful. The pregnant lady at the front always wearing a frown and says no to everything. There were raccoons in the main area digging in trash. The rooms don’t get cleaned. I asked for a towel and they said that I gotta pay if I replace towel within six days. Also the property at night is place where hookers bring in clients. They’re standing at the entrance all night. The only good thing about this place is location but it doesn’t mean a thing when the place is unlivable.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Carlos, Gestion de l’hôtel
You were upset because you were told to leave 200mxn as a guarantee for beach towels, and when you return them you will get your money back. About cleaning, you are right, cleaning is not done and that is how it is detailed in the advertisement but you did not read. For every 6 days of stay it includes a cleaning service and if you want an extra one at any time you can request it at a cost of 100mxn
par un voyageur
Publié le 4 janv. 2024 sur Expedia
No good
par un voyageur
Sorry, 0 out of 10 aside from location
Publié le 2 janv. 2024 sur HotelsAwful, aside from location
