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Senses Quinta Avenida By Artisan Adults Only

3.5 star property
3.5-star beach hotel near Playa del Carmen Main Beach

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Photo gallery for Senses Quinta Avenida By Artisan Adults Only

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Exterior
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Aerial view
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Spa
  • Pool

Explore the area

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Studio Suite, Hot Tub

Deluxe Studio Suite, Hot Tub

Deluxe Studio Suite, Hot Tub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds

  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Rooftop terrace

The Palm at Playa

  • Pool
  • Hot tub
  • All-inclusive
  • Parking included
4.0 out of 5, Very good, (1011)
The price is CA $116
per night
CA $145 total
includes taxes & fees
21 Mar - 22 Mar
The Palm at Playa

About the area

Playa del Carmen

Downtown Playa del Carmen stay.At this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both within a 5-minute walk. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Central Square - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬1 min walk

About this property

Senses Quinta Avenida By Artisan Adults Only

3.5-star beach hotel near Playa del Carmen Main Beach
Senses Quinta Avenida By Artisan Adults Only offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Senses Quinta Avenida By Artisan Adults Only. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 22 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Senses Quinta Avenida By Artisan Adults Only offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 9:00 AM–noon: MXN 135 per person
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 40
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Senses Quinta Avenida By Artisan Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 135 per person
  • Airport shuttle fee: MXN 1233 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 208 out of 455 reviews
Rating 8 - Good. 113 out of 455 reviews
Rating 6 - Okay. 62 out of 455 reviews
Rating 4 - Poor. 35 out of 455 reviews
Rating 2 - Terrible. 37 out of 455 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had noise all over , elevator , water tubing had air in it all night bubbles , explosion of water in faucets
Stayed 4 nights in Nov 2024

8/10 Good

Jose Andrey

Liked: Cleanliness, staff & service
Muy bien solo faltan cortinas para tener privacidad la habitación estaba muy linda. La limpieza y el personal excelente.
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff is legit. Hot water questionable at times but would stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, unique and prompt service.
Stayed 4 nights in Aug 2024

8/10 Good

ODRACIR

Liked: Cleanliness, staff & service, amenities
Key system was broken, so staff must open the door for us however FD staff was very helpfull
Stayed 5 nights in Sep 2024

4/10 Poor

Olivia

Disliked: Amenities, property conditions & facilities
When we first arrived our door key didn’t work properly we had to wait about 2 hours to receive a key that would work. The tv remotes never worked had to ask for new batteries and still didn’t work. Paid extra for the “jacuzzi” didn’t even work properly nor did it even heat up properly
Stayed 3 nights in Jun 2024

10/10 Excellent

Julian

Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2024

6/10 Okay

Jason, Lynnwood

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.
Stayed 8 nights in Apr 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel extrêmement bien situé directement sur la cinquième avenue avec balcon, belle piscine sur le toit, lit très confortable. Bon rapport qualité prix!
Stayed 9 nights in Apr 2024

10/10 Excellent

Erica

Stayed 2 nights in Feb 2024

6/10 Okay

Maxwell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
Stayed 5 nights in Mar 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!! And great location !! I felt comfortable there !!
Stayed 3 nights in Feb 2024

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms are nice, lots of restaurants nearby
Stayed 4 nights in Feb 2024

8/10 Good

Gabriela de

Good choice
Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.
Stayed 2 nights in Feb 2024

6/10 Okay

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for short stay !!
This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.
Stayed 4 nights in Feb 2024

10/10 Excellent

Louis M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

6/10 Okay

Jacqueline

Travelled with partner
Nothing unique, they never delivered the bottle of wine per stay, the outdoor jacuzzi was dirty with a big dirt stain, water came in through the glass door during rainy days, makijg a poddle, the shower handles need to be replaced,nit steady and the water sink splashes water all over, they charged me $14 dollars for a hair dye stain in a white towell that im sure when they do the laundry it would come out.. Disappointed.
Stayed 3 nights in Jan 2024