Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec, Canada
Extraordinaire 😁
Publié le 28 févr. 2023 sur HomeAwayUn séjour au-delà de nos attentes. Tout était parfait, emplacement de rêve, propreté etc… et surtout la grande gentillesse de Alma (cette gentille dame nous faisais un super brunch chaque matin , elle faisait le ménage etc… et c’était comme de la magie car on se rendait à peine compte de sa présence. Je rêve déjà d’y retourner.
par un voyageur de Vista, USA
Women’s retreat
Publié le 11 sept. 2024 sur HomeAwayThe property was wonderful any and all issues were immediately resolved. The owner is very attentive to needs. The housekeeper and maintenance person were wonderful and professional. I would stay here again
par un voyageur
Great Family Reunion Vacation Spot!
Publié le 15 juin 2024 sur HomeAwayWe had a group of 13 (ages 3 to 70) between 5 different family units staying here for a birthday celebration/family reunion. There was space for everyone, and each couple/single person to have their own room and bathroom. The A/C in the bedrooms was fantastic.
The house is on a gated street within a gated community - it’s very safe in the middle of PDC. The walk to the beach only takes a minute, and the beach itself is almost private bc you basically need to be staying in Playacar to access it. We virtually had the beach to ourselves all 10 days. The house pool is also perfect for hanging out - the kids preferred it to the big community pool which is a 2 minute walk.
The kids LOVED staying in the pool house (which was very secure - we had been worried about strangers being able to get into the house, but in addition to the house being in a strictly guarded community on a gated street, you need a code to get into the pool house itself). It’s only a few steps from the main house.
Communication with the host and the local managers was so easy. I had 3 people I could contact at any point, and they all answered immediately. Alma is an absolute gem - she is a fantastic cook, will have the house completely clean each day even with 6 kids running around, and will answer all your questions about the house and community.
We had a fantastic time at this house, and we are thinking about making this our new yearly family reunion spot.
par un voyageur
Publié le 23 mai 2024 sur Expedia
Big house very nice so beautiful and Alana very sweet person b
par un voyageur
Excellent Experience
Publié le 20 mai 2024 sur HomeAwayGordon was always quick to respond. The house was beautiful and in a great location. Alma was wonderful in taking care of us and our every need! Highly recommend this location.
par un voyageur
Great family get away
Publié le 3 avr. 2024 sur HomeAwayThe property was clean and well kept. It’s a vigorous walk into town for some older folks but doable. The air conditioning in each bedroom was a god send. Very much a family type atmosphere. Alma was great to work with, we loved having her there. We will be back.
par un voyageur
Vacation
Publié le 17 mars 2024 sur HomeAwayHouse was wonderful. Location to beach and 5th avenue was amazing. Alma was very nice and helpful. Gordon was an amazing host and helped us make our trip to playa the best ever!
par un voyageur de Berthoud, Colorado
Well…it was okay- but not fantastic.
Publié le 7 mars 2024 sur HomeAwayAs much as we want to give a higher rating- the best we can offer is 3.5/5.
Our friend group visits Riviera Maya each year and this is about our tenth year renting VRBO’s. Overall, this is not one we would return to or recommend. There are others we liked a lot better.
The positives:
The house is nicely furnished and the pool is beautiful.
There are beach chairs, umbrellas, and beach towels available.
The caretakers were here almost daily, were very polite, and did a nice job.
The neutrals:
The communication was all through what’s app and google translation
This house has many levels and not for anyone with ambulatory concerns. Including the trail to the beach. It’s a bit farther than a short walk and is not flat terrain, although, there are other paths you can take to get to the beach.
There are a lot of keys and different codes for doors/gates.
The outside pool seating area is quite small for the size of the house, although there are lots of separate places to gather.
The negatives:
The lock on a side door near the kitchen was difficult to close and lock.
2 of the bedroom en-suite toilets did not flush and were not usable.
There wasn’t hot water for showers, except one. The dishwasher and oven were not functioning during our stay.
If any food was not sealed in its original packaging, it attracted numerous large ants and one morning we woke to a couple of dead roaches on the kitchen floor.
The bathrooms had minimal number of towels and they were very thin/worn.
Commentaires de Gestion de l’hôtel
7 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi thanks for your comments. As you can see we always have great reviews of the property. I checked with Alma who is in the house everyday and our maintenance person, plus you can see I messaged you on this site day two to check in. You didn’t make anyone aware of the issues you mention. We would have taken care of all. With a house in the tropics we always have to stay on top of everything and have a history of reacting quickly if there is an issue.
Thanks for your visit and suggest making at least the host aware of any challenges during future stays
par un voyageur
Playacar
Publié le 2 mars 2024 sur HomeAwayLocation was awesome for both the beach and downtown, found the information booklet provided, which is in both English and Spanish was an awesome resource. Any issues we did have were dealt with very quickly. Alma our maid was very amazing and thorough and easy to work with. Any questions we had were promptly answered by the owner. Our family of thirteen had an awesome family vacation at this residence and we would highly recommend this property.
par un voyageur de Medicine Hat AB Canada
Owner awesome to deal with.
Publié le 13 févr. 2024 sur HomeAwayWe were 6 adults that stayed in this lovely home for two weeks. The area is beautiful, so well kept. Alma was fabulous, doing all she could to make our time there relaxing and pleasurable, happy and willing to help however she could.
The kitchen was well stocked, pots were wonderful to cook with, we found mostly all we needed, only thing I can think of would be to replace the rubber spatula and salad spinner. House was kept very clean, pool cleaned consistently. Great lawn chairs to take to beach, and owner sent in beach umbrella when we asked if one there.
The transport service JF Tours that Owner recommends was great, we used them for all out transfers, and their response time was quick and efficient.
Furniture good, beds comfy, we weren’t lacking anything.
My thanks to the owner Gordon, who is very caring and responsive, was a good vacation.
Sam Bishop
