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Soho Playa Hotel

4.0 star property
4-star Art Deco hotel near Quinta Avenida

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Photo gallery for Soho Playa Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Deluxe Room | View from room
Daily continental breakfast (MXN 150 per person)
Spa
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach7 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 72.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is CA $85
per night
CA $106 total
includes taxes & fees
14 Jul - 15 Jul
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About the area

Playa del Carmen

Central Playa del Carmen getaway .Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Also, Playa del Carmen Main Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Soho Playa Hotel

4-star Art Deco hotel near Quinta Avenida
Soho Playa Hotel offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at Soho Playa Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Soho Playa Hotel offers 22 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 150 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Art gallery
  • Outdoor pool
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height door lock
  • Pool hoist on site
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water

More

  • Desk
  • Individually decorated
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Soho Playa Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Soho Playa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 579 reviews" "
Rating 8 - Good. 188 out of 579 reviews" "
Rating 6 - Okay. 43 out of 579 reviews" "
Rating 4 - Poor. 15 out of 579 reviews" "
Rating 2 - Terrible. 10 out of 579 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia Cay

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was in a great location. The property was not represented accurately on the Expedia website. There is no bar on the roof open (although the pool is very nice), nor was there yoga every morning. Breakfast was just fine but doesn't open until 9. 3 of the days we were there we couldn’t take advantage of the free breakfast because we had to leave before food was available. Rooms were clean and pleasant.
Stayed 6 nights in Mar 2024

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel with a great location!!
Stayed 1 night in Mar 2024

4/10 Poor

Marten

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but terrible construction nearby
Unfortunately our stay was less than ideal mostly because of the construction of the building directly beside the hotel. Starting at 7:30am everyday there was constant and very loud banging and hammering. The rooftop pool was also clearly unused and dirty due to the construction directly beside it with building materials falling into the pool. The rooftop bar also was not open probably for the same reason. Beyond all of that, the actual room was nice and relatively clean. We did lose hot water at one point and running water entirely at another. Both of which were remedied relatively quickly. I would stay here again once the construction beside us completed, but definitely would not while that is still ongoing.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pool needs re-done along with new chairs, plants, etc. We also had no hand towels and there is nowhere in the bathroom to hang the towels. No chairs in the room or on the balcony
Stayed 3 nights in Feb 2024

6/10 Okay

Lizet, Hawaiian Gardens

Travelled with partner
This place was okay, however, I felt like it was lacking in some areas. The location was ok, not far from 5th Avenue, but almost a mile from the autobús ADO. The room had the basic, it was a room with a king size bed and only 1 chair but plenty of room for another chair or a couch. The tv remote did not actually turn the tv on/off, it just worked to turn on their streaming service “totalplay” I never did learn to use it and all the channels were in Spanish and did not catch my attention. It was nice that they decorated my room for my bday and there was a bottle of wine (Don Simon- about $7usd price) since I booked a VIP Premium deal. We needed ice to ice a swollen knee and the hotel did not have ice. The room also did not have a hair dryer, we had to request one and pick up from the front desk. Same with the towels, they only have us 2 and we wanted a third to use for the ice we bought from 7-11. The breakfast hours are from 9-11am (I think that’s late) so we requested to pick up early. It consisted of toast with butter and syrup (not jelly), a cup of fruit (papaya and cantaloupe) that was kinda of mushy, and a small bottle of water. The breakfast was definitely disappointing. I requested a late check-out since my flight was at 7pm and was told it would be $40. I told them I would be leaving by 2:30pm and then was told $20-I felt that charge could’ve been excused for an Exp Gold member and since the construction from next door woke me up two days. I would not stay here again.
Stayed 4 nights in Jan 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty property & staff is great. We arrived after the pool was closed & the young man at the desk turned on the lights for us to have a quick swim which was beautiful! Roof top pool all lit up, it was a lovely end to a stressful day. It was quite noisy until about 1:30am and then all was quiet. Room was simple but clean & nicely decorated with a huge balcony & rainhead shower
Stayed 1 night in Jan 2024

8/10 Good

Letia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the stay was great. We missed a few amenities like the hammock and no true bar or restaurant as advertised.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yazan, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Zachary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this place is that it's conveniently located in downtown. The service and the facility in itself was terrible. First of all, there was no phone in the room to request for any service. We had to go down at the reception desk everytime we needed something which was always empty cuz they were always away from the desk. Our room had no fsce towels and when asked for some, the lady at the reception was hesitant in providing as if we were going to steal them from her. On our 3rd night, we requested bath towels because they didnt replenish our rooms when they cleaned it and it took her hours to bring them over to our room. The room showed a hammock on the balcony but when i asked them for it, they said it was getting washed for the season? The furniture on the balcony had a flimsy chair and a plastic table. We were 2 in the room so only 1 of us was able to sit on the balcony. Everything was rusty. The mirror and walls were dirty. The room was always humid. The bed was uncomfortable. The pool "bar" on the rooftop was not in service. I dont think it ever was. Oh and to top it all off, they randomly turned off the water without warning so we had to go down to the reception desk to ask them to turn it on manually everytime we needed to shower. I can keep going but all in all, I would definitely not recommend this place.
Stayed 5 nights in Dec 2023

10/10 Excellent

Chloë

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

JIEHOON

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room condition was not good than pictures in web site. I dispointed a lot
Stayed 1 night in Dec 2023

10/10 Excellent

Hope Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Kandice

Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Location and Outstanding front desk service with easy check-in. Classy and Chic. Perfectly situated to be 100 steps from 5th Ave yet unbelievably quiet in our room. The Best Sleep I've had in a month of staying in different hotels during our travels. Spacious room with a refrigerator and a complimentary bottle of wine. Fast elevators and underground parking were a bonus. The rooftop pool and lounging area was perfect with cool views, quiet and relaxing. We travel to Playa DC often and this will, no doubt, be our new "Go-To" hotel. If you've clicked on this, you're done looking. Reserve! You will not be disappointed!
Stayed 1 night in Aug 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel location is ideal to explore Playa's ever growing areas. We stayed in the Master Suite - room size is excellent and the external Hot Tub a nice area to relax. We noted it was a special celebration and the staff did a great job on decorating the room for our special event. Initially, breakfast offer (continental) was very poor (as commented by others) - but on discussion with the Manager we agreed an upgrade - this was great and very healthy (served in Green & Fit) Hotel amenities are quite poor - Sky Bar should be renamed to Sky Terrace - as there is no Bar services and the whole upper deck area is falling into dis-repair and an underutilised space for the hotel. Pool appears to be maintained - but due to lack of facilities and particularly the poor state of the toilet/changing areas not used. Room amenities are very basic and limited to 2 coffees per day, 1 bottle of wine on arrival (for 2 persons this was not a luxury offering) - no other refreshments, or water given. Room service every other day. Cleaning staff are great and did a good job on the room, but public areas – particularly the toilets are not maintained. Front desk staff are disconnected from the guests and only respond when asked/ prompted for action. Overall, the hotel could be an excellent base in Playa, but without investment in the amenities – there offering of a bed & limited breakfast will cause them to decline further.
Stayed 13 nights in Jul 2023

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Really friendly staff. Beautiful roof deck pool. Loved Playa del Carmen.
Stayed 1 night in May 2023

4/10 Poor

Jean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hot water dripped in the shower for 3 days; the bar was never open while you were in the pool; more but I won’t bore you.
Stayed 3 nights in Apr 2023

10/10 Excellent

YUKIKO, MANCHESTER

Travelled with partner
Liked: Cleanliness, staff & service
Nice room and great location. The roof top pool is small size, hot tub is the same temperature as the pool The website shows full bar sky bar but no longer serving anything there.
Stayed 1 night in Feb 2023

10/10 Excellent

H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice hotel with a helpful and friendly staff. Breakfast is minimal and there is some nightlife noise because of the close proximity to 5th avenue. All in all a great little hotel, one block to shopping/entertainment and a few minutes to the wonderful beach!
Stayed 1 night in Nov 2022

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
The evening front desk was extremely helpful in having maintenance change out the shower head (which was raining water on the bathroom floor causing to cover the floor with water), getting me wash cloth and small towel which were not there when I arrived, and was all around friendly. I thank him for his quick and professional service. :)
Stayed 6 nights in Oct 2022