Maison entière

Villa Mariposa, private pool, Jacuzzi & hot tub

Choisissez des dates pour afficher les prix

Les mois affichés sont December 2024 et January 2025.
décembre 2024
janvier 2025

Galerie de photos de l’hébergement Villa Mariposa, private pool, Jacuzzi & hot tub

Vue aérienne
Piscine extérieure
Chaise longue, serviettes de plage
Terrasse/patio
Salle de jeux

Avis

9,6 sur 10 – 

Exceptionnel

Maison entière

6 chambres6 salles de bain20 personnes520 m²

Commodités populaires

  • Barbecue
    Barbecue
  • Baignoire à remous
    Baignoire à remous
  • Animaux de compagnie acceptés
    Animaux de compagnie acceptés
  • Piscine
    Piscine
  • Laveuse
    Laveuse
  • Stationnement disponible
    Stationnement disponible

Explorez la région

Map
Playa del Carmen, QROO
  • Volière de Xaman Ha
    4 min en voiture
  • Rue commerçante Quinta Avenida
    5 min en voiture
  • Piste Cyclable sur Paseo Xaman-Ha
    5 min en voiture
  • Playa Del Carmen, Quintana Roo (PCM)
    5 min en voiture

Options de chambre

Hébergements similaires

À propos du quartier

Playa del Carmen

Séjour au bord de la mer.En séjournant à villa du quartier Playacar, vous serez à moins de 3 km de Plage principale de Playa del Carmen et de Rue commerçante Quinta Avenida. Centro Maya Shopping Center et Piste Cyclable sur Paseo Xaman-Ha se trouvent également à moins de 3 km.

À proximité

  • Rue commerçante Quinta Avenida - 5 min en voiture
  • Terminal maritime Playa del Carmen - 5 min en voiture
  • Club de golf Playacar - 6 min en voiture
  • Plage principale de Playa del Carmen - 10 min en voiture
  • Parc à thème écologique Xcaret - 11 min en voiture

Transport

  • Cancún, Quintana Roo (CUN-Aéroport international de Cancún) : à 49 min en voiture

Restaurants

  • ‪Rosa Roja - ‬5 min en voiture
  • ‪Occidental Allegro - ‬6 min en voiture
  • ‪Starbucks - ‬13 min à pied
  • ‪Sports Bar Allegro Playacar - ‬6 min en voiture
  • ‪Turquesa - ‬7 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

Villa Mariposa, private pool, Jacuzzi & hot tub

Villa Mariposa is located in the heart of Playa del Carmen in the luxury, gated, private community of Playacar, 24/7 Security, close to the Beach.
This beautiful 6 bedroom Villa with 5.5 Bathrooms is for up to 20 people

INCLUDED IN THE RENTAL FEE:
* Accessory charges water gas electricity
* All Taxes
* Daily housekeeping 7 days a week
* Shuttle bus from Cancun Airport to the Villa Mariposa and back
round trip
* 16 Bicycles
* Personalized concierge service 24/7
* Security 24/7
* Wifi Internet in house and garden
* 10 USB charging stations
* Bose Sound system
* Home cinema & 2x smart TV
* Heated Jacuzzi
* Bottled drinking water
* Gardener
* Pool Service
* Bath& Beach towels
* Shampoo and shower gel

This beautiful 6 bedroom Villa with 5.5 Bathrooms is for up to 20 people.

Villa Mariposa has convenient parking spaces to accommodate 3 cars directly in front.

Villa Mariposa boasts more than 5600 sq ft of spacious living space plus a 1100 sq ft rooftop with a amazing view of the tropical forest and the Hard Rock golf course and a big terrace and a balcony. The entire Villa has airy ceiling heights between 10 - 12 ft with a modern design.

The Villa comes with a large amazing private pool and a separate whirlpool (heatable) plus a hot tub is on the terrace

Digital entertainment includes a HD Home Cinema, Bose sound system with doc station for smartphone, 2x Smart TV and Wi-Fi service in the entire house and garden.

Villa Mariposa has a Ping Pong table and a pool table

The amazing large kitchen is fully equipped with all appliances you need to cook a delicious meal.
A fridge/freezer with integrated ice maker and an additional ice machine dishwasher, stove, oven, microwave, toaster, coffee maker, mixer, etc.

For your convenience, there is also a laundry room equipped with a washing machine and dryer.

We have different additional beds and cribs available can be arranged in some rooms by arrangement with the concierge.

To make your experience in our Villa perfect, your personalized Concierge can recommend you the best restaurants, food delivery services, private chef, stocking your fridge, activities in the area and much more :)

Gestionnaire de l’hébergement

Jasmin Berlinger

Langues

Anglais, allemand, espagnol

Commodités de l’hébergement

Plage

  • Chaises longues sur la plage
  • Serviettes de plage

Piscine/spa

  • Baignoire à remous
  • Piscine extérieure
  • Piscine privée

Internet

  • Disponible dans la villa : Wi-Fi gratuit

Stationnement et transport

  • Voiture non requise
  • Stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Cafetière-théière
  • Épices
  • Essuie-tout
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • Lave-vaisselle
  • Machine à glaçons
  • Mélangeur
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Déjeuner offert moyennant des frais
  • Table de salle à manger

Chambres

  • 6 chambres
  • Draps fournis

Salle de bain

  • 5,5 salles de bain
  • Baignoire
  • Douche
  • Papier de toilette
  • Savon
  • Séchoir à cheveux
  • Serviettes fournies
  • Shampooing

Lieux de séjour

  • Salle de séjour
  • Table de salle à manger

Divertissement

  • Chaîne audio
  • Téléviseur connecté

Espaces extérieurs

  • Balcon
  • Barbecue
  • Cour clôturée
  • Jardin
  • Meubles extérieurs

Buanderie

  • Buanderie à proximité
  • Laveuse

Confort

  • Climatisation

Animaux de compagnie

  • Animaux de compagnie acceptés
  • Jusqu’à 55 livres par animal

Accessibilité

  • Sections fumeurs
  • Commentaire de l’hôte : Smoking is only allowed in the garden/pool area

Services et commodités

  • Coffre-fort
  • Entretien ménager (disponibilité limitée)
  • Fer et planche à repasser
  • Services de concierge
  • Téléphone

Points d’intérêt de l’endroit

  • À proximité d’un centre de magasins d’usine
  • À proximité d’un port de plaisance
  • À proximité d’un salon de beauté/spa
  • À proximité d’un terrain de golf
  • À proximité de la mer
  • Hôpital à proximité
  • Zoo à proximité

Activités

  • Arcade ou salle de jeux
  • Équipement de sports aquatiques
  • Golf
  • Parc aquatique
  • Privilèges de golf (en option)
  • Table de billard
  • Tennis
  • Tennis de table
  • Vélos
  • Baignade à proximité
  • Basketball à proximité
  • Casino à proximité
  • Cyclisme à proximité
  • Descente en eau vive à proximité
  • Écotourisme à proximité
  • Équitation à proximité
  • Escalade de rocher à proximité
  • Excursions d’observation de la faune à pied à proximité
  • Glissade sur chambre à air aquatique à proximité
  • Golf à proximité
  • Kayak à proximité
  • Motomarine à proximité
  • Motonautisme à proximité
  • Observation d’oiseaux à proximité
  • Observation des baleines à proximité
  • Paravoile à proximité
  • Parc d’attractions à proximité
  • Pêche à proximité
  • Planche à voile à proximité
  • Plongée avec masque et tuba à proximité
  • Plongée sous-marine à proximité
  • Sentiers de randonnée ou de vélo à proximité
  • Ski nautique à proximité
  • Surf ou surf horizontal à proximité
  • Visites de vignobles à proximité
  • Voile à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Trousse de premiers soins
  • Extincteur
  • Verrou de sûreté

Information générale

  • Jardin
  • Taille de l’unité : 5 600 pieds carrés
  • Vélos

Politiques

Arrivée

Arrivée à partir de 15 h
Arrivée sans contact offerte
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de départ est 11 h.
Départ sans contact offert

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.

Animaux de compagnie

  • Les animaux de compagnie sont admis
  • Limite de 5 animal(aux) de compagnie par chambre (poids maximal : 55 lb par animal)
  • Des restrictions s’appliquent
  • Pour de plus amples renseignements, communiquez avec l’établissement au numéro indiqué sur la confirmation de votre réservation

Enfants et lits supplémentaires

  • Children are welcome.

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe, y compris les réunions familiales, les fêtes d’anniversaire et les mariages, sont autorisés sur place (20 personnes maximum).
Commentaire de l’hôte : Are only permitted after agreement with Landlord
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de premiers soins et une serrure à pêne dormant.
Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte privé(e), et non par un(e) professionnel(le) exploitant un commerce ou une entreprise. Les fêtes et les événements de groupe, y compris les réunions familiales, les fêtes d’anniversaire et les mariages, sont autorisés sur place (20 personnes maximum). Commentaire de l’hôte : Are only permitted after agreement with Landlord Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, une trousse de premiers soins et une serrure à pêne dormant.

Numéro d’enregistrement de l’hébergement : BEJA750320MU1

À noter

  • Pour prendre des dispositions afin d’emmener votre animal de compagnie, communiquez directement avec l’établissement au numéro indiqué sur la confirmation de votre réservation.

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Avis pour Villa Mariposa, private pool, Jacuzzi & hot tub

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 63 avis sur 77." "
Note de 8 – Bien, d’après 12 avis sur 77." "
Note de 6 – Acceptable, d’après 1 avis sur 77." "
Note de 4 – Médiocre, d’après 0 avis sur 77." "
Note de 2 – Terrible, d’après 1 avis sur 77." "

9,4/10

Propreté

Avis

10/10 – Excellent

Suneet B.

Points forts : Propreté
100% recommend
I booked this property on VRBO for me and 9 friends and it was FANTASTIC. 10/10 would recommend. Home/property: the house was huge and a great place to host 10 friends. We spent a great deal of the time in the pool which helped with a hot summer day. The a/c in the house was quite strong and kept all the rooms cool. The roof was a great place to eat dinner. The kitchen and living room were both large and accommodated all of us. There was a projector to watch sports and movies — easy to use. Having a washer/drier in the home made it easy to wash clothes daily after workouts or going out. Size of the home: as listed. 6 bedrooms. All 10 of us had our own bed. Cleanliness: very clean and great daily service to keep all rooms/bathrooms and outdoor area pristine. Amenities: we hired the chef service for 2 breakfasts and 2 dinners and all 10 of us agree it was well worth the cost. Each meal was better than the one before and perhaps some of the best Mexican food any of us have ever had. The convenience of eating at home is also a great benefit. They do all the food shopping, cooking and cleaning. Transport/getting around: the property has a private shuttle service for hire and they are very prompt and punctual. We used them for several excursions and trips to the main town areas. Safety: very safe and secure. Gated community with 24/7 security. Concierge: Mauricio was very communicative and responsive. Great person.
Séjour de 3 nuits en août 2024

10/10 – Excellent

Jared R., Thunder Bay Canada

Points forts : Propreté
Great Stay with Friends
Our group had a great time. The listing is very accurate and the Villa was perfect for a group of friends. Highly recommend. Thanks again.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Eric N.

Points forts : Propreté
Epic Stay
Villa Mariposa is a perfect home to host your next event in Playa del Carmen. The home is spacious and had plenty of space to host our 13 person group. The amenities were as described and Mauricio was an excellent host, coordinating dinners, chef service, groceries, shuttles and more. The area was very nice and we were able to walk and bike around playacar neighborhood easily. Highly recommended.
Séjour de 3 nuits en février 2024

10/10 – Excellent

johnathan s., fresno/ca

Points forts : Propreté
Great spot for a group
Clean and plenty of room if its not too hot outside. The pool gets a lot of shade so that is great if you worry about sunburns. The furniture was as described and the cleaning service is great for a big group. Walmart delivers groceries same or next day which was very convenient and rappi (🇲🇽 doordash) was very fast to find the house. You have to pretty much cab or walk 30+ min to get to 5th. There is a little market and oxxo close walking distance for the necessities. I highly suggest taking the bikes if going exploring in playacar. Also you can do a daypass at one of the resorts in playacar if you want to relax on the beach with umbrella drinks. Overall great house for 10 ppl! Thanks for having us 😉
Séjour de 7 nuits en mars 2023

8/10 – Bien

Austin P.

Points forts : Propreté
Family vacation
Our group of 11 adults and 9 children stayed at the house Dec 4-9 2022. I want to start by saying the communication between the owner, Edison and Mauricio was top notch. Very quick responses every time I messaged any of them. The house is beautiful and looks exactly like the pictures. Our family especially enjoyed the pool, and hot tub, and patio, I saw other reviews about bugs but we had no problem at all. Not sure if the time of year plays a part in this or not. With 19 people and 6 bedrooms we had to get a little creative, they had some air mattresses for us, but the next day we found some of the kids on the floor. I let Mauricio know and he went and bought brand new ones that day! With so many kids in our group we decided it was best to cook most of our own meals, there is a Sam’s club about 5 minutes away, they have pretty much everything you would expect to see at a Sam’s in the US. Including Meat, fresh fruits and veggies, milk, eggs, bread, alcohol and beer. Bottled water is provided by the house, but a few things not included are laundry detergent and dish detergent they did leave us a few complimentary pods for the washing machine which was very nice, if you plan on doing much laundry make sure to add those to your list. Our group set off to the beach one day, but we got a little lost, the pins Mauricio sent did not have guards at them so we were confused and it ended up taking us about an hour to get there, he messaged us the next day and asked if we found the beach alright, we said we had some difficulties, he came to the house and took a couple of the guys in our group right to the correct location. It was still quite a walk considering the age range of our group, so the next time we got a taxi, which was about $8 one way. For one vehicle our groups needed three to get everyone there. We felt very safe everywhere we walked. The weather was amazing, and we enjoyed our stay.
Séjour de 5 nuits en décembre 2022

10/10 – Excellent

Kelley H.

Points forts : Propreté
Great place to stay!
This house was great for what we were looking for. A short 5 minute cab to all the shopping in Playa! Our concierge catered to our every need and then some, the maids were fantastic, and the chef- just me…. HIRE HIM! 10/10
Séjour de 6 nuits en septembre 2022

10/10 – Excellent

Andrew S.

Points forts : Propreté
Awesome Time!
Jasmin, Edson and Mauricio provided us with excellent and prompt responses on all of our pre-trip inquiries. The villa was beautiful upon our arrival for my bachelor trip, and we had an incredible time during our stay there. The cleaning services were extremely helpful and high-quality during our visit as well. I highly recommend this property for anyone's Playa vacation in terms of its location, the villa's ability to host large groups, and the lovely people in charge!
Séjour de 4 nuits en août 2022

8/10 – Bien

Daniella L.

Points forts : Propreté
Great house and staff, beach slightly off
The property was amazing and looked just like the photos! The rooms were clean and spacious, the pool and hot tub were great and had great spaces to hang out. The staff was amazing - concierge, housekeeping and private chef (HIGHLY RECOMMEND)! The beach was about a 10 min bike ride, so it was a lot further than we were expecting and the beaches that we were directed to by the concierge did NOT look like the photos - they were really small with no umbrellas or chairs and a lot of seaweed. The backyard also had a lot of bugs - ants and mosquitos, so we were quite bitten up just hanging outside.
Séjour de 4 nuits en juin 2022

10/10 – Excellent

Jamie Y.

Points forts : Propreté
Amazing and safe place!
I can’t recommend this place enough!! The concierge was so responsible, the maid service every day was great, and the chef service was wonderful. Great location - walking distance to downtown playa shopping or a short taxi ride away. I highly recommend for your next group or family trip!
Séjour de 3 nuits en juin 2022

10/10 – Excellent

Kendall M.

Points forts : Propreté
Love this property!
We stayed here for my bachelorette trip and we loved it!! Such a great location and the owner was so responsive any time we needed a taxi or had a question. There was 12 of us and we had plenty of room! Highly recommend this place
Séjour de 3 nuits en mai 2022

10/10 – Excellent

Marley W.

Points forts : Propreté
Awesome experience
We stayed here with 15 girls for a bachelorette party and it was an amazing experience. Before the trip started, we had Edson helping us plan our stay by booking our transportation, catamaran trip, and private chef. He was so helpful and willing to answer all of my questions. Once we got on site, Mauricio was there to help us with whatever we needed and it made it such a personalized experience. Having the housekeeper come everyday was a great touch. We all felt very safe in the house and exploring the neighborhood. The bikes in the house are a great amenity, we had fun riding them around the community and only a 10 minute ride to the public beach. I highly recommend booking a catamaran trip, it was a highlight of the weekend. The private chef was also great to have and the food was incredible. The house is well stocked with plenty of dishes, cooking equipment, towels, and purified water for the whole stay. Highly recommend for a big group!
Séjour de 3 nuits en mars 2022

8/10 – Bien

Michele L.

Points forts : Propreté
Bachelorette party
The house is gorgeous and pictures are accurate. We had plenty of room for our group and it’s a perfect place for a bachelorette party. We could walk/ride bikes to get groceries and taxis in to the main part of town were 5-10 mins and $10. Mauricio the concierge was very friendly and helpful as was the cleaning staff. A few things - we had a chef for breakfast planned and they didn’t show up, claimed they thought it was for lunch but the communication very clearly said breakfast. The chef came for dinner and was great but didn’t follow our very clear menu request. The chefs and other staff were in the house while we were out (for some reason they came hours before dinner) and that night 4 girls were missing a total of almost $1000 in cash and a visa gift card. The owner reviewed the cameras and “found nothing concerning.” The cameras were outside so of course that was the response. Overall the house and location were great. Just lock up all of your cash in the safe in the master bedroom. The other thing is that this trip was during the height of Omicron so a few people couldn’t go. The owner (against Vrbo strong request for owners) would not give us any money back or let us reschedule. To avoid losing thousands of dollars we went anyway with a smaller group who felt comfortable because we all contracted Covid right before the trip and felt comfortable. Would recommend the house for a trip with friends but be prepared for some miscommunication or difficulty with the mostly lovely staff.
Séjour de 3 nuits en février 2022

10/10 – Excellent

Ariela M.

Points forts : Propreté
Great stay at Villa Mariposa
I stayed here with 13 other people for my bachelorette party and couldn't recommend it enough. Sol was incredible during the planning process ( he helped us plan SEVERAL activities, drivers, etc) and Mauricio was so helpful and friendly and responsive once we got there. We also loved the woman who came every day to clean - she was so nice and made us quesadillas! Would definitely stay here again.
Séjour de 3 nuits en décembre 2021

10/10 – Excellent

Priscilla A.

Points forts : Propreté
Amazing location and beautiful!
The house was gorgeous! Great location! The house had everything you might need for a big group! Sol and Mauricio were very attentive and helpful! The house did take a couple of hours to cool so I would definitely ask that the air conditioning be turned on before arrival but once they were turned on, the house remained cold for the stay which was great! I will say some of the sheets had a strong Chlorine smell, not sure if it was just the water. Also one of the master room’s shower didn’t drain and ended up leaking into the room, we quickly let Mauricio/sol know and someone was sent to check on the drain and by that time we had already used towels to clean up the water so they didn’t see how much leakage there actually was. Overall, it was an amazing house and stay. Like I said, Sol/Mauricio were very attentive and the house is gorgeous. Everything was a short ride away! And we felt very safe in the location.
Séjour de 3 nuits en octobre 2021

10/10 – Excellent

Haley L.

Points forts : Propreté
Celebration of our 30th birthday at this amazing house
We had such an amazing time celebrating me and my friends birthday at this home. The house is nice and big so finding area to relax at is easy to do. The pool and hot tub have a beautiful tile look and the hammocks hang right over the pool. Such a nice outdoor area. Mauricio was prompt and always willing to help us out. Also the maid took great care of the house.
Séjour de 6 nuits en septembre 2021

10/10 – Excellent

Richard P.

Points forts : Propreté
In a word, PARADISE!
Where do I begin? The pictures do not do this villa justice. It’s even more beautiful in person. I could write so many pages on how amazing this rental was so I’ll try to keep it as short as I possibly. The Villa Mariposa is spotless and beautiful! The staff were friendly, sweet and attentive. From the beginning of our booking the Concierge Team was so helpful and meticulous in making sure that we had all the information that we needed prior to arrival, details about the villa, culture, excursions, restaurants and adventure parks. I can’t say enough about how wonderful everything was during our stay. This home is such a unique experience. It is beautifully updated and has so many modern details. Loved all the high end touches. We felt like Queens and Kings. The ambience of the home is what we needed for our stay. We really enjoyed ourselves and made lifetime memories. The private chef were absolutely wonderful. We highly recommend having them cook some of your meals. Everything about this home is amazing - the location is in a safe neighborhood and the pool, jacuzzi, hot tub, are incredible. The beaches and 5th Avenue with the countless shops, restaurants and bars are within walking distance. In all of my travels, never have I stayed in such a vacation property that was SUPER MAXED with amenities!. This VRBO was not just incredible, it was absolutely breathtaking! We will definitely book again soon! You will never be disappointed booking this Villa
Séjour de 3 nuits en août 2021

8/10 – Bien

Sherrine G., Lathrop, USA

Points forts : Propreté
August 1 - Aug 7, 2021
We loved the property, however there are a few things we wish would have been better/easier. For one, I wish we would have had extra blankets, because our comforters where stained and dingy. Second of all, an information book with restaurants and the address the taxi services use ( Xaman Ha BRB 20) would have saved us a lot of time and money. Thirdly, the beach was not as close as the description said, and we wish they would have told us when we booked that the beaches are nasty with seaweed during the months of June, July, August. However, the staff was extremely friendly, and our housekeeper was a sweetheart. If you are looking for a great place to spend a week, this villa is perfect. Our group split our days up between excursions and hanging around the complex. We felt safe inside the complex and we enjoyed the bicycles, that they provided. One thing if you are going to visit, I would highly suggest renting a scooter, we went on many adventures with ours and rode around the entire complex, which gave us more insight of what was offered inside. Again, great place and would definitely stay again. Sincerely, Sherrine and Family
Séjour de 6 nuits en août 2021

10/10 – Excellent

Mark P.

Points forts : Propreté
Great Stay
Great place for any big group. Close to 5th Ave and it’s a beautiful house. The concierge is very timely with responses. 10/10
Séjour de 3 nuits en juillet 2021

2/10 – Terrible

Laia H.

Points faibles : Propreté
Horrible.
They were so rude. They did not let me enjoy my vacation one day. We had problems since the first day.
Séjour de 4 nuits en mai 2021

10/10 – Excellent

Ashley S., Houston

Points forts : Propreté
Perfect for big group
Stayed for a 30th birthday party with a group of 11. The house was beautiful, Mauricio was an excellent concierge and kept in touch throughout the stay. Maid service every morning was nice and they helped us schedule cabs as needed, and other services such as our yacht. The property management was very responsive and helpful prior to our stay, as well. We would happily book this house again!
Séjour de 3 nuits en mai 2021

6/10 – Acceptable

Brendan B.

Points forts : Propreté
Enjoyed our stay - but not without annoyances
Let me start by saying the pictures are accurate. The house is a great size to accommodate a lot of guests. We were there for my big 4-0 birthday. The communication to plan everything prior to the trip was truly stellar. Edson and Sol communicated consistently and let me know that everything was planned and set. And THEN... on arrival we were handed off to Mauricio. This is where everything seemed to fall apart. Our first group waited at the airport for over an hour for their transport, which for a paid service is totally unacceptable. Getting to the house, Mauricio seemed more interested in collecting cash instead of checking to make sure that everything around the house was ready for us. There were no towels for instance. We had to let him know instead of him having done a walk thru before we arrived. It's just not how you want the first hours of your experience to go. We used the bikes to go thru Playa Del Carmen and more than four of them were busted, pedals came off in mid-trip. Lastly - our very last night trying to get back into the gated community of Playacar was horrible. The gate/security person would not let us thru and we had never been told by Mauricio the proper steps to take. It was a 45 min debacle and totally unnecessary had we been told prior. This review is more for the poor performance of one individual, Mauricio. I can't help but think he must be someones nephew or something. He clearly lacks the skill set. I hope the owners take my comments into consideration. It's an expensive rental and with that comes high expectations.
Séjour de 4 nuits en mai 2021

10/10 – Excellent

Meir B.

Points forts : Propreté
Nice place
The house is a large home in a gated community, Sol the concierge and the maid that came daily were very nice, tentative and eager to help.
Séjour de 4 nuits en février 2021

10/10 – Excellent

Lenel H.

Points forts : Propreté
Playa Visit
The house was clean, nice, and a perfect location. The host, chef, maids and everyone related to servicing the house and guest were A+. I highly recommend.
Séjour de 3 nuits en octobre 2020

10/10 – Excellent

Priscilla L.

Points forts : Propreté
Beautiful home beautiful location
This home is extremely spacious and in a great location.
Séjour de 9 nuits en septembre 2020

10/10 – Excellent

Johnny W.

Points forts : Propreté
Excellent place to stay
This was a great house in a safe neighborhood. The house was clean and spacious enough for our party of 13 people. The host was very attentive and helpful during our entire stay. We highly recommend this property!