Ratings based on 747 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
71% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Oct. 8, 2024 on Expedia
This place needs updating, not only in the rooms, but in the housekeeping area. When we got into our room, the musty, old smoke smell hit us. The bathtub had a dead worm and a live beetle in it. After getting rid of those, we saw another worm and beetle come up through the drain. The bathtub looked like it was not cleaned, had dirt marks or stains from the suction cups on the bathmat. There was a wet towel hanging on the rack, either it was put back up after the previous occupant left, which means it wasn’t washed, or it was put up wet, but why? The other towels were dry. The window latches were all broken so the windows at ground level don’t lock, which you can see from the outside. Add there was hair on the chair, not ours, because we just got there. So the cleaning had not been done very well. Wallpaper peeling and ripping off, and the tub surround was all cracked and repaired very badly . Worst experience I’ve ever had in any rented room!
2 out of 5
by A traveller

Posted Oct. 7, 2024 on Expedia
The room needed updating. Shower old with poor water stream.
3 out of 5
by A traveller

Posted Oct. 5, 2024 on Expedia
The location was great- close to many hiking trails and look-off points in the national park. Staff was very friendly and quick to help out when needed. The room was nice and the beds comfortable, though the bathroom was badly in need of updating.
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 5, 2024 on Hotels
3 out of 5
by A traveller

Posted Oct. 5, 2024 on Expedia
L’établissement a besoin de rénovations. C’est sombre. Tapisserie brisée par endroit. Lavabo posé croche et joint artisanal. Par contre propre et personnel très jovial et courtois.
2 out of 5
by A traveller

Posted Oct. 5, 2024 on Expedia
Clean but tired and worn. Peeling wallpaper, patched shower.
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 5, 2024 on Expedia
5 out of 5
by A traveller

Posted Sep. 30, 2024 on Hotels
Nice place with really nice people.
4 out of 5
by A traveller

Posted Sep. 29, 2024 on Expedia
Nice restaurant on premises and very friendly staff.
5 out of 5
by A traveller

Posted Sep. 29, 2024 on Expedia
Very scenic surroundings. Great staff. Good restaurant. Very nice and spacious room.