Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien
Publié le 12 juill. 2019 sur HotelsTout s'est bien passé à l'exception d'une chose : les planchers sont trop "fins"...les voisins du dessous entendent les déplacements de chaises et de pieds, on doit faire très attention si on ne veut pas déranger.
Commentaires de Gestion de l’hôtel
18 juill. 2019 par Shawn Romeo , Gestion de l’hôtel
Thank you for being our guest and sharing your experience. We look forward to welcoming you back to the hotel again soon.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
Thank you for your positive review, we look forward to you returning to us.
par un voyageur
SWIM WITH ROACHES
Publié le 6 oct. 2024 sur HotelsWe have stayed at plenty of Hyatt House locations. This one was not bad inside. The room was clean, but dated a bit, nothing to be too concerned with. We went to use the pool in the evening and I had to take my child to the bathroom. We went into the pool bathroom and there were small, brown cockroaches everywhere. I told my husband about it and so we decided to go to our room shortly after. The whole walk to the hotel door was disgusting. It was swarming with roaches! Now, had the staff helped us with checking out early I would have been a little happier. But we have been given the runaround for 2 days now and still have not heard from anyone to discuss this matter since we left early. I will NEVER stay there again, which is a shame because the location is actually wonderful.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
We apologize for this experience, I thank you for taking my call and hope that we can see you in the future and you can see our hospitality shine.
par un voyageur
Will definitely stay again
Publié le 6 oct. 2024 sur HotelsVery happy with the experience, property, amenities, breakfast, cleanliness, room arrangement, etc.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
Thank you Ruth for taking time to provide your feedback, we are eagerly awaiting your next visit.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
🤗
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
Thank you for providing your feedback, we hope to see you soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
Thank you for providing the feedback, we hope to see you soon again.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The staff here is second to none. We stay quite often and are always greeted cheerfully, often by name, as we are out and about on the property. We simply feel at home.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
We greatly appreciate your business and feedback.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The hotel room was dirty. There was hair (from shaving, I assume) around the sink, there was only one trash can, there were zero USB charger outlets (an actual plug is needed to charge devices), and the hotel was hot (they didn’t have the A/C on).
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
We apologize for this experience, this is not something that we typically see. We hope you will give us another chance to see our hospitality shine.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We hope to see you in the future.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
17 oct. 2024 par GM Lee Roberts, Gestion de l’hôtel
Thank you for your feedback, we look forward to seeing uyou soon again.
