Ratings based on 946 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 3, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at the Best Western Plus Pleasanton Inn. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A traveller
Posted Jul. 30, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
We're so glad you enjoyed your stay at the Best Western Plus Pleasanton Inn. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.
by A traveller
Posted Jul. 30, 2024 on Expedia
Nice spot
Comment from Hotel Management
Jul. 30, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Your comments are important to us as we continuously seek ways to improve upon the guest experience at the Best Western Plus Pleasanton Inn. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.
by A traveller from BOTHELL
Posted Jul. 25, 2024 on Expedia
Clean
Comment from Hotel Management
Jul. 26, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Comfortable and clean accommodations are what we want to deliver to our guests at the Best Western Plus Pleasanton Inn. Thank you for taking the time to share your experience with us. We truly appreciate your recommendation and we look forward to welcoming you back again soon!
by A traveller
Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 13, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Thank you very much for your five star recommendation in regard to your stay at the Best Western Plus Pleasanton Inn. It was our pleasure having you stay with us and we look forward to your return.
by A traveller
Good Place
Posted Jul. 18, 2024 on HotelsSuper fast check-in. Central location. 30 minutes from Oakland Arena - easy drive for concert. Bed comfy including pillows. Hotel a bit older but in good shape.
Comment from Hotel Management
Jul. 19, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
It is a pleasure to read your review of the Best Western Plus Pleasanton Inn. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
by A traveller
Posted Jul. 17, 2024 on Expedia
.
Comment from Hotel Management
Jul. 18, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Thank you for taking the time to share your experience at the Best Western Plus Pleasanton Inn. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your positive feedback!
by A traveller
Posted Jul. 10, 2024 on Expedia
Overall the property was clean and nice. The two members of the staff I worked with were AWESOME. The only issue i had was the AC in our room. It literally did NOT work it was a million degrees in room 113 - and i should have complained to get another room but it was one of the concierges first or second day and i was exhaaaaaaausted from 12 hours driving. And it was only gonna be 2 nights. We ended up opening the window and jept the lights off it was cool enough. I would definitely stay there again for sure. Just not in that room. I hope they get the AC fixed.
Comment from Hotel Management
Jul. 10, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Thank you for being our valued guest at the Best Western Plus Pleasanton Inn. We look forward to making your next visit to us much better. Thank you for your feedback.
by A traveller
Posted Jul. 9, 2024 on Expedia
Great stay, will be back
Comment from Hotel Management
Jul. 10, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to your return to the Best Western Plus Pleasanton Inn.
by A traveller
Posted Jul. 8, 2024 on Expedia
Filthy carpet, sticky uncarpeted areas, broken shower faucet, sink faucet dripped, wallpaper peeling, mold. Reminded me of a motel you could rent by the hour.
Comment from Hotel Management
Jul. 17, 2024 by Best Western Plus Pleasanton Inn, Hotel Management
Thank you for taking the time to leave your feedback regarding your recent stay with us at the Best Western Plus Pleasanton Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
