Note fondée sur 230 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Hotels
par un voyageur de Sanger
Publié le 20 sept. 2024 sur Expedia
Not anything in particular
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Muy limpio y atento el personal
par un voyageur
Terrible xperience, i should have read oth advises
Publié le 24 juill. 2024 sur HotelsTerrible experience with this hotel booked via Hotels.com. We arrived at 10:20 PM and waited 15 minutes for someone to assist us. A man finally arrived and went to fetch two women who seemed to have never done a check-in before. They eventually told me that the room I paid for had been given to someone else but that they would upgrade me. 20 minutes later, another woman (more pleasant) arrived, started over from scratch, and reached the same conclusion but did not mention the upgrade. After making us wait for so long, we ended up going to a room, but it was not the one we had booked. I had reserved a room with 2 queen beds. Instead, it was just a regular room with a sofa bed.
We went back down, it was 11:30 PM, and no solution was offered to us, and even a refund seemed impossible to them.
After involving Hotels.com, the cancellation was finally processed correctly, it was past midnight, and we had to find another room…
I forgot to mention: no manager could be called, the tone was aggressive, and they told Hotels.com that there would be penalties… in short, an experience far from what you would expect from this hotel!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Poor condition of bed, room, hallways and elevator
par un voyageur
Publié le 23 juin 2024 sur Hotels
par un voyageur
Publié le 19 juin 2024 sur Expedia
Clean! Clean! Clean! This place is by far the best in the area that I have stayed at! Staff was awesome, super friendly! I’ll never stay anywhere else in the Pleasanton, Tx area!
par un voyageur
Publié le 9 juin 2024 sur Expedia
par un voyageur
Definitely, need a remodel
Publié le 3 juin 2024 sur HotelsWe had to change rooms three times upon check in. Between doors having deadbolts that stuck, air-conditioning leaking & carpet soaked, moldy & smoke smelling rooms. Although, the desk clerk was kind and apologized, trying to find different rooms.
par un voyageur
Publié le 31 mai 2024 sur Hotels
