Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Chouette étape
Publié le 14 août 2022 sur HotelsNous avons passé une nuit sur la route de Yosemite dans cet hôtel où nous avions déjà fait un arrêt lors d’un précédent séjour. Les chambres sont un peu vieillottes mais propres et raisonnablement confortables. Le gros point positif est le magnifique jardin et la piscine. J’avais lu des commentaires négatifs sur le check-in dans d’autres commentaires mais ça c’est très bien passé pour nous. Autre point intéressant : le grand Outlet de Livermore est tout près.
Commentaires de Gestion de l’hôtel
15 août 2022 par Four Points by Sheraton Pleasanton, Gestion de l’hôtel
Merci d'avoir fourni des commentaires!
par un voyageur
Publié le 4 août 2024 sur Expedia
It was a wonderful stay! One of the best hotels we’ve stayed at.
Commentaires de Gestion de l’hôtel
21 août 2024 par Rubeeka, Gestion de l’hôtel
Dear Guadalupe, On behalf of the entire hotel team, I want to thank you for being so kind and providing us with 5 stars review. We really appreciate it. Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for staying here with us at the Four Points. It was our pleasure to have you as our guest and we hope to welcome you again soon.Sincerely,Rubeeka
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Rubeeka, Gestion de l’hôtel
Dear John, On behalf of the entire hotel team, I want to thank you for being so kind and providing us with 5 stars review. We really appreciate it. Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for staying here with us at the Four Points. It was our pleasure to have you as our guest and we hope to welcome you again soon.Sincerely,Rubeeka
par un voyageur
Publié le 1 août 2024 sur Expedia
The first room smelled like cigarette smoke, they let us change and were helpful. Took a while for someone to come to the desk. No breakfast. All in all.. ok.
Commentaires de Gestion de l’hôtel
21 août 2024 par Rubeeka, Gestion de l’hôtel
Dear Kevin,We recognize your time is valuable and appreciate the honest feedback you have provided while staying with us at the Four Points. We really appreciate it.I sincerely apologize about the smoking smell. We will work to improve our guest experience and do our best to prevent same issues from occurring in the future. Once again, I appreciate you taking the time to share your feedback.It was our pleasure to have you as our guest and my hope is the next time you are in the area; you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Rubeeka
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Nice clean place with heated pool and friendly staff
Commentaires de Gestion de l’hôtel
26 août 2024 par Rubeeka, Gestion de l’hôtel
Dear Alvin, On behalf of the entire hotel team, I want to thank you for being so kind and providing us with 5 stars review. We really appreciate it. Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for staying here with us at the Four Points. It was our pleasure to have you as our guest and we hope to welcome you again soon.Sincerely,Rubeeka
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Rubeeka, Gestion de l’hôtel
Dear Fernando, We recognize your time is valuable and appreciate the time you have taken to complete the online review Please let me know if there is anything we could have done better or differently to earn your best scores. It was our pleasure to have you as our guest and my hope is the next time you are in the area; you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Rubeeka
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Very nice and safe
Commentaires de Gestion de l’hôtel
26 août 2024 par Rubeeka, Gestion de l’hôtel
Dear Ruben, On behalf of the entire hotel team, I want to thank you for being so kind and providing us with 5 stars review. We really appreciate it. Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for staying here with us at the Four Points. It was our pleasure to have you as our guest and we hope to welcome you again soon.Sincerely,Rubeeka
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Rubeeka, Gestion de l’hôtel
Dear Robert,On behalf of the entire hotel team, I want to thank you for taking your time to complete our online survey and sharing your honest scores. Please let me know if there is anything we can do or could have done differently to earn your best scores in all areas. Once again, I appreciate you taking the time to share your scores.It was our pleasure to have you as our guest and my hope is the next time you are in the area; you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Rubeeka Shrestha
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Rubeeka, Gestion de l’hôtel
Dear Alex, On behalf of the entire hotel team, I want to thank you for being so kind and providing us with 5 stars review. We really appreciate it. Thank you for staying here with us at the Four Points. It was our pleasure to have you as our guest and we hope to welcome you again soon.Sincerely,Rubeeka
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Rubeeka, Gestion de l’hôtel
Dear Regina, On behalf of the entire hotel team, I want to thank you for being so kind and providing us with 10 stars review. We really appreciate it. Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Thank you for staying here with us at the Four Points. It was our pleasure to have you as our guest and we hope to welcome you again soon.Sincerely,Rubeeka
