Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice
Publié le 16 mai 2024 sur HotelsConforme aux attentes et à la description
Commentaires de Gestion de l’hôtel
19 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are thrilled to have met and surpassed your expectations during your stay. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that have earned us your positive rating and review.
par un voyageur
Satisfaisant
Publié le 13 mai 2018 sur HotelsBon rapport qualité-prix, proche du BART à pied.
Petit point négatif : l'emplacement de notre chambre proche d'un restaurant bruyant la nuit.
par un voyageur
Publié le 27 août 2024 sur Hotels
Parking is a little tight but have stayed here multiple times and it’s perfectly fine. Convenient restaurants and fuel in same parking area.
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your understanding regarding the parking situation and are pleased to hear that you’ve had a positive experience staying with us. It’s wonderful that our convenient location near restaurants and fuel has added to your comfort. We look forward to welcoming you back.
par un voyageur
Nice place to stay overnight
Publié le 19 août 2024 sur HotelsThe room is nice and clean. No noises, no homeless people around. The location is convenient. Close to the freeway. Close to fast food restaurants. No complaints as a place to spend a quick night.
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Traveler, Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!Kaur J. #team6
par un voyageur
Publié le 14 août 2024 sur Expedia
Very clean motel and very safe area. Staff were friendly and very accommodating to my needs.
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi John, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon. Natalie #Team6
par un voyageur
Publié le 5 août 2024 sur Expedia
The staff at the reception was very friendly, however the pool has been under construction (for a looong time now) and the towels were tiny and had spots :(
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Erica,Thank you for your feedback and for highlighting the friendliness of our reception staff. Regarding the pool closure, please know that we have made this information available on our website, we regret any oversight on your part during the booking process. We are also addressing the concerns regarding the towels. Your comments are valuable, and we appreciate your understanding as we work to enhance our facilities.
par un voyageur
Publié le 5 août 2024 sur Expedia
everyone es great and they did nicely reimburse us for our cancelled days. But there were cockroaches in the rooms and that was not ok.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Renee,Thank you for your positive remarks about our team and for recognizing our efforts to reimburse you for the cancelled days. We deeply apologize for the presence of cockroaches in your room, which is certainly not up to our standards. Please be assured that we are taking immediate steps to address this issue to ensure a more comfortable experience for our guests.
par un voyageur
Updated Room
Publié le 4 août 2024 sur HotelsThis venue is in the process of updating. Our room had been recently renovated so was clean and comfortable.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Cecelia,We are pleased to hear that you found your recently renovated room clean and comfortable. As we continue to update our venue, we appreciate your patience and look forward to providing an even better experience during your next visit.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ron,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dante,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
