Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice
Publié le 16 mai 2024 sur HotelsConforme aux attentes et à la description
Commentaires de Gestion de l’hôtel
19 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are thrilled to have met and surpassed your expectations during your stay. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that have earned us your positive rating and review.
par un voyageur
Satisfaisant
Publié le 13 mai 2018 sur HotelsBon rapport qualité-prix, proche du BART à pied.
Petit point négatif : l'emplacement de notre chambre proche d'un restaurant bruyant la nuit.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Thomas,Your perfect 5-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Everything is fine!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jing,We are overjoyed to hear that you liked every aspect of your stay with us. Your satisfaction is our greatest reward. We can't wait to welcome you back for another unforgettable experience!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
挺好的
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
嗨，秦，感谢您对您的住宿给予积极评价！莉莉丝# 团队 6
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Loud guests until late at night. Room next to ours had the tv playing all night! The owners didn't seem to care.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Greg,I sincerely apologize for the noise disturbances you encountered during your stay. Please be assured that your feedback will be taken seriously, and we will work to ensure a more comfortable and peaceful stay for all our guests. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tim,Thank you for the perfect rating!Lilith#Team6
par un voyageur de Livermore
Publié le 28 sept. 2024 sur Expedia
Would like freah sheets & towels otherwise good stay
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Philip,We are delighted to hear that you had a good stay with us. We appreciate your suggestion regarding fresh sheets and towels, and we will surely forward your valuable feedback to our team for improvements. We look forward to welcoming you back for an even better stay in the future!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Justin,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Pool is a mess. Large numbers of partying oeople
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Maurice,Thank you for your outstanding rating! We are delighted to hear you enjoyed your stay overall. However, we regret the issues you encountered during your stay. Please rest assured that we are addressing these concerns to enhance the experience for all our guests. We look forward to welcoming you back for a more enjoyable stay!
