Note fondée sur 872 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice
Publié le 16 mai 2024 sur HotelsConforme aux attentes et à la description
Commentaires de Gestion de l’hôtel
19 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are thrilled to have met and surpassed your expectations during your stay. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that have earned us your positive rating and review.
par un voyageur
Satisfaisant
Publié le 13 mai 2018 sur HotelsBon rapport qualité-prix, proche du BART à pied.
Petit point négatif : l'emplacement de notre chambre proche d'un restaurant bruyant la nuit.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ron,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dante,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Property need clean up, people hanging out
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your comfort and satisfaction are paramount to us, and it's disheartening to hear that we fell short of your expectations. Please accept our sincere apologies for the inconvenience caused. Rest assured, your feedback will be shared with our team to address the issues you've raised and to ensure improvements are made. We'd appreciate the opportunity to provide you with a much more positive experience.
par un voyageur
Surprised
Publié le 27 juill. 2024 sur HotelsIt was the last-minute stay heard bad things about Motel 6,
But my surprise, the room was clean. Bathrooms were clean. Bed are comfortable. The front desk manager was very polite.
So I’m giving this a 10
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michael,It's wonderful to hear that your last-minute stay at Motel 6 exceeded your expectations! We are thrilled that you found the room and bathrooms clean, the beds comfortable, and our front desk manager polite. Thank you for the fantastic 10 rating, and we look forward to your next visit!
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lisa,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Wir waren fast die einzigen Gäste. Erst das dritte angebotene Zimmer war einigermaßen akzeptabel. Nach einer Nacht sind wir aber ausgezogen, da auch das dritte Zimmer inakzeptabel dreckig war. Ausserdem alt und sehr verwohnt. Der beschrieben Pool war eine Baustelle und nicht zu benutzen. Alles in allem eins der schlechtesten hotels die wir jemals in den USA hatten.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joachim,We're very sorry to hear about your experience. We take cleanliness and guest satisfaction very seriously and clearly, we fell short in this instance. We apologize for the state of the rooms and the unusable pool. Your comments will help us improve. Please allow us the chance to make this right on a future visit.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Clean room but the tub need to be clean out lots of stains on the tub
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Robert,Thank you for your feedback. We are delighted to hear that you found the room clean. However, we apologize for the oversight regarding the tub. We will ensure this is promptly addressed. We look forward to welcoming you back for a more flawless experience.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Roberto,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.
