Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Management
par un voyageur
Publié le 24 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
par un voyageur
Publié le 31 janv. 2024 sur Hotels
The front desk was awesome! So fast, helpful and friendly.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
par un voyageur
Disappointed
Publié le 23 janv. 2024 sur HotelsNice hotel and decent service checking in but I won’t be back. I don’t like hotels with no proper breezeway and a ramp for a luggage cart or automatic doors. The front desk is closed at night so if you need something, you are S.O.L., because nobody answers the numbers that are given for guests in need and nobody calls back when you leave a message. I wasn’t given a wifi password at check in and of course couldn’t get one later because nobody is available to help.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 31 mai 2023 sur Expedia
The property claimed to accept pets but after checkin they required an additional $200 non refundable deposit for our small dog. We were unable to stay in the room and they would not refund our payment.
Commentaires de Gestion de l’hôtel
5 juin 2023 par Management, Gestion de l’hôtel
Good afternoon Steve,I would like to extend an apology to you in regards to the pet fee. Unfortunately we are pet friendly with a pet fee. A lot of cleaning and care goes into a room that has had a pet in it. Expedia mentions at the bottom the fee associated with pets. But I do still want to apologize for any confusion this may have caused.
par un voyageur
Publié le 30 avr. 2023 sur Expedia
The girl at the front desk was noticeable irritated because she had to get off her cell phone to check us in, then we got to our room only to find out that the water in all of the room was brown. We called the girl at the front desk and she told us that was a normal experience and that it happens just to run the water and it will get clearer. I don’t want to shower in brown water or use it to brush my teeth, no apologies of any kind, absolutely horrible non existent customer service!
Commentaires de Gestion de l’hôtel
1 mai 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 17 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
par un voyageur
⭐⭐⭐⭐⭐
Publié le 31 déc. 2022 sur HotelsMy stay at Savannah was AMAZING! The fact that this Inn was affordable, it is also placed in a very convenient location near shopping centers and even a car wash within the same grounds as the inn. Service also #1, workers are on top of cleanliness & trash remove. Laundry room, business office & Gym area on site as well. Definitely recommend this inn to anyone planning to stay in Pleasanton, Tx
Commentaires de Gestion de l’hôtel
6 janv. 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
par un voyageur
Publié le 26 déc. 2022 sur Expedia
Very convenient location. Close to stores and restaurants. Very clean. Felt like home.
Commentaires de Gestion de l’hôtel
6 janv. 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
par un voyageur
Publié le 19 déc. 2022 sur Hotels
No Breakfast
No coffee
No Ice Machine
Basic tv channels
Commentaires de Gestion de l’hôtel
6 janv. 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
