Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
bad customer service and Front desk very bad Employees they don’t know how to deal with Customer
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Hamdi, We sincerely apologize for any inconvenience you experienced with our staff. Your feedback is valuable to us as we continuously strive to improve our services and guest satisfaction. Please feel free to reach out to our management team to further discuss your concerns and provide any additional details for us to address. Thank you for bringing this to our attention.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Claudia, We're sorry to hear you didn't have a satisfactory stay. If you have any specific feedback, please get in touch with us so we can address your concerns. Hope to welcome you back in the future for an improved experience.
par un voyageur
Clean room and cold AC
Publié le 16 juill. 2024 sur HotelsCheck in was easy and friendly. Room and restroom was clean. I was in rm #115. A/C was cold and i slept like a baby. Breakfast was Ehh.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Hello marcela, We are delighted to hear that check-in was smooth and that you found your room clean and comfortable with a cold A/C. We appreciate your feedback on breakfast and will take it into consideration for future improvements. We hope to welcome you back for another restful stay.
par un voyageur
Publié le 15 juin 2024 sur Expedia
The lady that worked behind the desk was so sweet and kind, and very helpful! Clean place, super easy to find, convenient parking.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Merissia,We are delighted to hear that you found our staff to be helpful and enjoyed the cleanliness of our hotel. It's great to know that you found our location easy to locate with convenient parking options. Your positive feedback motivates us to continue providing excellent service to all our guests.
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello Joseph,We are joyful to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Amazing!!! Definitely the best around
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Manager, Gestion de l’hôtel
Hello Amy,We are thrilled to hear that you enjoyed your stay with us and found our hotel to be the best around. Your kind words mean a lot to us and we hope to welcome you back in the future for another fantastic experience.
par un voyageur
Publié le 10 mars 2024 sur Expedia
No nosy attendent, dirty beds, shower. Had to change rooms
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Jose, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our services for future guests. Please contact our management team directly to address any remaining concerns you may have. Thank you for sharing your experience with us.
par un voyageur
Roach motel lit
Publié le 19 juill. 2023 sur HotelsBad smell in room A/C. Roaches in bathroom.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Manager, Gestion de l’hôtel
Hello Robert, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 18 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Manager, Gestion de l’hôtel
Hello Kathy,Thank you for sharing this rating, and we welcome you to visit us again anytime.
par un voyageur
Publié le 24 févr. 2023 sur Expedia
The room had a horrible odor, I think coming from the ac unit and the carpet. I reported to the front desk and they took a note. Also the daily rate was way too high for this type of motel.
Commentaires de Gestion de l’hôtel
25 févr. 2023 par Manager, Gestion de l’hôtel
Hello Barbara,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
