Ratings based on 201 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
91% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Parksville

Posted Sep. 26, 2024 on Expedia
We had a fantastic stay at this hotel during our visit to Plitvice National Park. The location is a 15 min drive for accessing the park, which made our trip easier. We stayed in a one-bedroom suite that was both spacious and well-equipped, including a full kitchenette, which added a lot of comfort to our stay. The room was quiet, making it easy to relax and the staff were friendly and helpful, making the experience even more pleasant. We had entrance tickets for 7am (before breakfast started), so they made us lunch boxes—they were tasty and convenient. Parking was easy and stress-free. Overall, we highly recommend this hotel to anyone visiting the area!
Comment from Hotel Management
Nov. 4, 2024 by Fenomen Plitvice team, Hotel Management
Dear Marcy, Thank you for sharing such a beautiful experience with us and for choosing Fenomen Plitvice for your stay. We are delighted to hear that you enjoyed your stay and appreciated our comfortable accommodation. Your kind mention of our team's quality service is especially appreciated along with the highlight of our quality value. Your complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. It will be a real pleasure for us to host you in our resort again. Warm regards, Fenomen Plitvice team
5 out of 5
by A traveller

Posted Sep. 18, 2024 on Hotels
Comment from Hotel Management
Nov. 4, 2024 by Fenomen Plitvice team, Hotel Management
Dear Željko, Thank you very much for choosing Fenomen Plitvice for your stay and for taking the time to review our property. It was our pleasure to be your host in Plitvice and look forward welcoming you again. Best regards, Fenomen Plitvice team
5 out of 5
by A traveller

Posted Sep. 16, 2024 on Expedia
Beautiful grounds! Quiet in natural setting. Loved this location for our Plivitze stay! Everyone from the restaurant to the check in couldn’t have been friendlier and so helpful.
Comment from Hotel Management
Nov. 4, 2024 by Fenomen Plitvice team, Hotel Management
Dear Christopher, thank you for sharing your beautiful experience with us and for choosing our resort for your stay in Plitvice. We are delighted to hear that you had a wonderful stay and enjoyed our location close to the park.Your kind mention of our team's quality service is especially appreciated and helps us to maintain the high standards we set ourselves. It was our pleasure to be your host in and look forward welcoming you again. Best regards, Fenomen Plitvice team
3 out of 5
by A traveller

Posted Sep. 11, 2024 on Hotels
We would stay in this beautiful lake area however feel that the 'luxury' component to this site is missing somewhat & their serving staff need more training in customer service. We had good experience from reception staff he didn't have an attitude. We would recommend the closeness to the unofficial gate 3 to access the park. Poor sleeping arrangements with beds not comfortable - average stay overall.
3 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
We thought this hotel was part of the park. But it is not so they will not extend your park tickets another day. The young man at reception, gave us wrong directions. Breakfast was average. The rooms were clean but bed sheets itchy,
Comment from Hotel Management
Nov. 4, 2024 by Fenomen Plitvice Team , Hotel Management
Dear Christine, Thank you for choosing Fenomen Plitvice for your stay. The comfort of our guests is extremely important to us, so we are very sorry to hear that you were not satisfied with your experience. Fenomen is a private hotel, and unfortunately we are not able to extend tickets for a park visit. We hope you will give us another opportunity to serve you in the future. Fenomen Plitvice Team
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Fenomen Plitvice team, Hotel Management
Dear Emily, Thank you for your valuable feedback and for choosing Fenomen Plitvice for your stay. We look forward to welcoming you back on a future visit to Fenomen Plitvice. Kind regards, Fenomen Plitvice team
5 out of 5
by A traveller

Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Sep. 27, 2024 by Fenomen Plitvice Team, Hotel Management
Dear Megan, Thank you for your valuable feedback and for choosing Fenomen Plitvice for your stay.It will be a real pleasure for us to host you in our resort again. Warm regards, Fenomen Plitvice team
5 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
We had a wonderful 1 night stay at the Fenomen Hotel after visiting Plitvice Lakes National Park. The service was superb and the property is breathtaking. Our children loved the trampoline and the breakfast. I highly recommend this hotel and would love to return one day.
Comment from Hotel Management
Aug. 23, 2024 by Fenomen Plitvice team, Hotel Management
Dear Janessa, Thank you for sharing such a beautiful experience with us and for choosing Fenomen Plitvice for your stay. We are honestly pleased to hear you had such a wonderful time with us and enjoyed exploring Plitvice, and all our services met your expectations. We are proud to hear our team made sure you have all you need to have a wonderful vacation. We look forward to welcoming you back on a future visit to Fenomen Plitvice. Kind regards, Fenomen Plitvice team
5 out of 5
by A traveller

Posted Jul. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Fenomen Plitvice team, Hotel Management
Dear Candace, Thank you for your valuable feedback and for choosing Fenomen Plitvice for your stay. It will be a real pleasure for us to host you in our resort again. Warm regards, Fenomen Plitvice team
5 out of 5
by A traveller

Posted Jul. 11, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Fenomen Plitvice team, Hotel Management
Dear Graeme, Thank you very much for choosing Fenomen Plitvice for your stay and for taking the time to review our property. It was our pleasure to be your host in Plitvice and look forward welcoming you again! Kind regards, Fenomen Plitvice team