Note fondée sur 557 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The beds were great.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
little disappointed with the breakfast. Danish/bread area often empty...not replenished even though I ate at different times during my stay. Would have to like bananas served with breakfast. Not available the 3 days I stayed. Would have liked choc chips available to put on waffles. Would have like a pot of plain oatmeal made so I could add my own toppings instead of the flavored packets of oatmeal. These are suggestions. I realize all may not be available,
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate your suggestions regarding the breakfast options. Your comments will be passed on to the relevant department for their review and consideration for future improvements to our services. Our aim is to continuously enhance our guests' experience, and your input helps us in achieving this goal.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tara, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you may have so we can address any issues accordingly. We value your input and hope to welcome you again in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Very good breakfast!
Plentiful & warm
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello julie, We are pleased to hear that you enjoyed our breakfast offerings during your stay. Providing a variety of warm and plentiful options is a priority for us. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Needs work, but great staff
Publié le 9 sept. 2024 sur HotelsWe stayed to go see Notre Dame football. The staff were great, especially the young lady at the front desk. She was helpful and friendly on our arrival. We stayed in 308 and the room smelled like smoke or mildew. The closet didn't have a door on it, and the bar for the clothes hanger was broken and hangers were hanging from the shelf. There was a half drank bottle of water in the closet on the floor on our arrival. The shower curtain rod was broken and hanging off the wall. The linens were clean and the breakfast was good.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Thomas, We appreciate your kind words about our staff and are glad you enjoyed the breakfast. We regret to hear about the inconveniences you experienced in your room and apologize for any discomfort it may have caused. Your feedback will be shared with our team for further improvements. We hope you had a pleasant stay overall and thank you for choosing to stay with us.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello Matt,We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any concerns you had. We value your input and hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 13 août 2024 sur Expedia
I liked the hot shower
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Sineke,We are pleased to hear that you enjoyed the hot shower during your stay. Our team strives to provide a comfortable experience for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Susana,We are thrilled to hear you had a great experience during your stay at our hotel. We hope to welcome you back soon for another memorable stay!
par un voyageur
Don't do it!
Publié le 11 août 2024 sur HotelsOutdated and far from clean.... Blood stained sheets! I don't care where you stay, just don't go here!
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We are disappointed to hear about your experience and take cleanliness very seriously. Your feedback will be shared with the team for further review. We encourage you to contact our management directly to discuss your concerns in more detail. Thank you for bringing this to our attention.
par un voyageur
Publié le 6 août 2024 sur Expedia
The pool needs some updating and the hot tub was not functional. The exercise equipment was not all usable, some not working at all.
But for the price the room was spacious and comfortable. The staff very friendly and always on hand.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Doreen,We appreciate your feedback on the pool, hot tub, and exercise equipment. It's great to hear you found your room spacious and comfortable and enjoyed our friendly staff. Should you have further concerns, please reach out to our management team directly.
