Ratings based on 710 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
Excellent and friendly staff, nothing any trouble. Lovely and clean areas around the hotel. Fantastic breakfast. My second visit and will definitely be coming back.
Comment from Hotel Management
Aug. 6, 2024 by Jen, Hotel Management
Dear Ben, Thank you for your review and positive comments, we look forward to seeing you again soon.
4 out of 5
by A traveller

Posted Aug. 1, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Gemma, Hotel Management
Hi Jake, thank you for leaving a review. We are pleased that you enjoyed your stay and hope to see you again in the future. Kind regards, The Grosvenor Team.
5 out of 5
by A traveller

Posted Jul. 28, 2024 on Expedia
The welcome from start to end everything and more was their what we needed, fabulous breakfast hot and lors to chose from definitely be back soon
Comment from Hotel Management
Jul. 29, 2024 by Jenny, Hotel Management
Dear Julie, thank you for your review and positive feedback. We are so glad you enjoyed breakfast. Look forward to seeing you soon.
5 out of 5
by A traveller

Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by Jenny, Hotel Management
Thank you
2 out of 5
by A traveller

Posted Jul. 24, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by Jenny, Hotel Management
Thank you
5 out of 5
by A traveller

Very friendly and accommodating

Posted Jul. 24, 2024 on Hotels
Very friendly and accommodating
Comment from Hotel Management
Jul. 27, 2024 by Keira, Hotel Management
Dear Elliot, thank you for your review. We are so pleased to hear you felt we were friendly and accommodating. We hope to have you stay with us again in the future! Kind regards, Keira & The Grosvenor Team.
5 out of 5
by A traveller

Great value hotel.

Posted Jul. 24, 2024 on Hotels
Well located and good value for money hotel with easy access to the waterfront and marina areas. Comfortable enough beds in well proportioned rooms. Staff very friendly and helpful. Breakfast is good and sets you up for the day. Parking may be an issue but i was able to find a space (payable) close to the hotel.
Comment from Hotel Management
Jul. 24, 2024 by Gemma, Hotel Management
Hi Tony, thank you so much for suck kind and positive feedback. We are so pleased that you enjoyed your stay and we hope to see you again in the future. Kind regards, The Grosvenor Tea,.
5 out of 5
by A traveller

Posted Jul. 23, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by Jenny, Hotel Management
Thank you
4 out of 5
by A traveller

Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Aug. 13, 2024 by Gemma, Hotel Management
Hi Christina, thank you for leaving a review. We are pleased that you enjoyed your stay and we hope to welcome you back in the future. Kind regards, The Grosvenor Team.
4 out of 5
by A traveller

Posted Jul. 22, 2024 on Hotels
Your receptionist was an absolute joy to deal with and could not have been more helpful. She is a massive asset
Comment from Hotel Management
Jul. 23, 2024 by Gemma, Hotel Management
Hi Joanna, thank you for leaving a review and thank you for such lovely feedback regarding our receptionist, I will pass this on to the team. We hope to see you again in the future. Kind regards, The Grosvenor Team.