Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Convenient
Publié le 28 oct. 2023 sur HotelsVery well located / well acoustically insulated / clean bathroom
Bed can be improved but not a big deal for a One night stay
Commentaires de Gestion de l’hôtel
29 oct. 2023 par team astory, Gestion de l’hôtel
Thank you very much for the feedback! We really do appreciate it.Best regards, Team Astory
par un voyageur
Publié le 10 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2020 par Martin, Gestion de l’hôtel
Hello,
thank you very much for your review we appraise it.
Also thank you for choosing our hotel and we will try better to make you satisfied next time.
With best regards,
Martin Musil
General Manager
par un voyageur
Publié le 2 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2018 par Viki, Gestion de l’hôtel
Velice nás těší že jste byli s našima služby spokojeny.
Moc děkujeme!!!!
S přáním hezkých dnů.
Zaměstnanci hotelu ASTORY
par un voyageur
Publié le 7 août 2024 sur Expedia
Very disappointing. Room was large and spacious, but we quickly realised that the bathroom was very dirty (body fluids, hair, etc) and the shower head and taps were covered in limescale. The mini-fridge was brown with mould in the back and the edges of the carpets were covered in dust and dirt, as were the tables. There was a large dark dirty mark on the carpet, as well as some smaller ones. We cleaned the room and bathroom as best we could. We had travelled 7 hours and just wanted a meal and a shower! The towels smelled strongly of cigarette smoke, as did one of the pillows. As we left the hotel to find food we told the lady at reception. She shrugged and told us we should have told her and she would have moved us. To be fair, she had not been helpful when we had enquired about parking and only when we had specifically asked about the space outside the hotel, marked for the hotel, did she confirm that we could park there if we paid the outrageous cost of €9 (parking on the road, unsecured). We gave 2 stars for service as the young gentleman on reception this morning apologised profusely when we told him of our issues. Although the location of the hotel is not great, it is only a 20 min walk from the main square, where a variety of restaurants offer great food at excellent prices.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Not really what it says on the tin.
Publié le 12 juin 2024 sur HotelsDidnt advertise the room was a shared bathroom and shower. Found this out late in the night and no body around to help.
I think the description and itinerary need a reality check.
Great kebab shop right next door and opposite the train station.
Commentaires de Gestion de l’hôtel
13 juin 2024 par General Manager, Gestion de l’hôtel
Let me correct you - bathroom is shared if both rooms (408 + 409) are occupied by ONE GROUP. You room (409) was only yours and so was the bathroom, 408 was empty. If you were not sure about that, you should have asked on the reception.Best regards, Team Astory
par un voyageur
Publié le 13 févr. 2024 sur Hotels
par un voyageur de Civitanova Marche
Publié le 11 déc. 2023 sur Expedia
La ragazza del check in cordiale e gentile, ci ha consigliato un buon ristorante
par un voyageur
Publié le 24 nov. 2023 sur Expedia
area
par un voyageur
A nice hotel to stay at !
Publié le 15 juill. 2023 sur HotelsThe hotel was well set up, clean, inviting with excellent service from the desk personnel as well as the breakfast service that was available for an extra fee. The room and the bathroom was very clean.There was hand soap available in the bathroom for guests to wash their hands.This hotel is not air-conditioned, which is normal for the Czech Republic with its high rates for electric power.
Commentaires de Gestion de l’hôtel
16 juill. 2023 par Team Hotel Astory, Gestion de l’hôtel
Hello,thank you so much for your review. We are happy you enjoyed the stay at the hotel and hopefully next time you will be visiting the town, you will choose to stay with us again. Sending best regards,Team Hotel Astory
