Note fondée sur 488 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Georgetown
Publié le 17 juill. 2024
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello COLIN, We appreciate you choosing to stay with us. If there were any areas we could have improved on, please don't hesitate to reach out to us directly. We value your input and strive to make every guest's experience exceptional.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Smeel very bad
Commentaires de Gestion de l’hôtel
19 juin 2024 par Manager, Gestion de l’hôtel
Hello Edgar, We apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us, and we have shared your comments with the team to address this matter accordingly. Thank you for bringing this to our attention.
par un voyageur
Publié le 16 juin 2024 sur Expedia
First off we got no sleep all three nights we were there. The last night went to call front desk to complain and found we had no phone. Had to find the phone number to call the hotel to complain. Not a very nice hotel. No pool, needs updated a lot and not very clean.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Tanya,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us as we strive to improve our services. We encourage you to reach out to our management team with further details to address your concerns effectively. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Angel,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another memorable visit.
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Marta,We're delighted to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back to our hotel soon for another exceptional stay.
par un voyageur
Publié le 5 juin 2024 sur Expedia
I would have given a better review except our room smelled musty and mildewy. Even with the air conditioner running, the room was very humid which made it hard to sleep at night. Our room was very clean, but the smell and humidity was off putting.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Cheryl,We regret to hear about your experience and appreciate your feedback on the cleanliness of the room. We will share your comments with our housekeeping team. Should you encounter any issues in the future, please don't hesitate to reach out; we value the opportunity to address your concerns and ensure a comfortable stay for all our guests.
par un voyageur
Publié le 29 mai 2024 sur Expedia
Location was a convenient stopping point on our trip. Town is small but hotel was great for the area.
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello Stanley,We're delighted to hear that you found our hotel to be a great choice for your stay in the area. It's wonderful to know that our convenient location added value to your trip. Should you ever find yourself back in town, we look forward to hosting you again.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Will stay again every time I visit family in Pocahontas.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Manager, Gestion de l’hôtel
Hello Andre,We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back on your future visits to Pocahontas! Your feedback is greatly appreciated.
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Manager, Gestion de l’hôtel
Hello ANGELA,We're glad you had an enjoyable stay with us! If you have any further thoughts to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur de Ririe
Publié le 18 mai 2024 sur Expedia
It was ok. Breakfast was great.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Manager, Gestion de l’hôtel
Hello John,We're glad to hear that you enjoyed our breakfast during your stay! Your feedback helps us continue to improve our services. Thank you for taking the time to share your experience with us.
