Note fondée sur 530 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2024
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Manager, Gestion de l’hôtel
Hello Emilee, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
When we arrived to our room, we had to physically remove a tree frog that awaited us by the bed. The electricity was off to three of the four walls in the room so we had to change rooms. The new room was full of roaches. The pillows were so flat we had to go to Walmart and buy some more. When we checked out, there was no one in site to give the keys too. This place is full of road crew and mud was all over the floors from their boots, stains on the carpets in the halls. Upgrades in the main hallway that started a year ago were incomplete. Breakfast was extremely sparse. The coffee was good. I will not be staying here again and will make the trip 40miles away to Jonesboro when visiting my family in Pocahontas. Staff was nice. The building exterior has been given a fresh touch up, but inside beyond the front desk area is essentially a bait and switch for an old, buggy nasty motel that needs to be upgraded.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kristie,We deeply regret to learn of your less than satisfactory experience. Our team values all feedback and will address these concerns with the utmost urgency. Your comments will be shared with our housekeeping and maintenance teams for improvements. We are pleased to hear the staff was accommodating and you enjoyed the coffee. We appreciate you bringing these matters to our attention and hope to regain your trust in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amy,We are thrilled to hear that you had an excellent experience at our hotel! We hope to welcome you back soon for another exceptional stay!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Daniel,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the near future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Judith,We appreciate you choosing to stay with us! We hope to welcome you back soon for an even better experience.
par un voyageur
Review
Publié le 22 sept. 2024 sur HotelsNice motel
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words and are delighted to hear you found our motel nice. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Manager, Gestion de l’hôtel
Hello Antonio,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to the pleasure of welcoming you back soon.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Great room.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Harthoner,We're delighted to hear that you enjoyed our accommodations. Your feedback is truly appreciated. We look forward to welcoming you back in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Cheryl,We are thrilled to hear you had such a wonderful experience during your stay with us! If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Would Stay Again.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Shaun,We appreciate your positive feedback and are thrilled to hear that you would stay with us again. If there is anything we can do to enhance your next stay, please feel free to reach out to our management team for assistance.
