Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Stanza cosi cosi. Letti scomodissimi. Tasse extra pagate in loco superiori a quelle preventivate. Faccio notare sia alla reception che ad expedia e scaricano la colpa. Sconsigliato l'appartamento e sconsiglio vivamente il portale.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Uros, Gestion de l’hôtel
Dear Flavio,We understand your concerns and apologize for any inconvenience you experienced during your stay. Please note that all fees, including the tourist tax, are clearly defined on the booking page of Expedia, where you made your reservation. We regret any confusion and will ensure our communication remains clear in the future. We are also addressing the cleanliness issues you mentioned with our cleaning team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards
