Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,2 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
I stayed in Landmark Pokhara for two days in June and the experience was amazing. The staff was well behaved and cooperative. Special thanks to Ms. Rozeena for fulfilling all our requests and making our stay a memorable one.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Dear Ms. Arushi,Namaste!We appreciate that you shared your genuine feedback, and we believe you had a wonderful time with us. This would encourage our team to perform even better in the days ahead. Thank you for allowing us to serve you at Hotel Landmark Pokhara, and it was our pride to have you here. We are excited to welcome you back soon.Regards
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par ROZEENA ADHIKARI, Gestion de l’hôtel
Dear Vineet Sir,Thank you for your perfect rating! We're delighted that you had such a great experience with us. Your support means a lot to us, and we look forward to serving you again soon.Best regards,Rozeena Adhikari
par un voyageur
Publié le 27 mars 2024 sur Hotels
It was a terrible experience. We didn’t have enough towels, toilet paper. The room was not done until 4.30pm after we complained. The bedsheets are old and rough to sleep in. The mats in the room are dirty. The electricity keeps cutting off. This should be rated as a three star hotel.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par ROZEENA ADHIKARI, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you encountered during your recent stay. Your comments have been brought to the attention of our housekeeping and maintenance teams to address the issues with towels, toilet paper, cleanliness, and electrical supply immediately.We strive to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations on this occasion. Please be assured that we are taking the necessary steps to prevent similar occurrences in the future.We value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Rozeena AdhikariGuest Relations Officer
par un voyageur de Colorado Springs
Publié le 23 mars 2023 sur Expedia
We really liked staying at the Landmark. Good price, service and good. Clean and good location.
Commentaires de Gestion de l’hôtel
1 avr. 2023 par Kamal Dahal, Gestion de l’hôtel
Dear Valued Guest,Greetings!Thank you for staying with Landmark Pokhara. Please allow me to enjoy this opportunity to thank you for taking your time to give us an amazing feedback. We are delighted to know that we are able to exceed your expectation in all those areas that create a great experience. We look forward to serve you in near future. Thank you.
par un voyageur
Publié le 31 oct. 2022 sur Expedia
観光街の中心にあります。
par un voyageur
Publié le 8 oct. 2022 sur Expedia
Hospitality was good and staff were well behaved. Only drawback was the breakfast was cold and staff insufficient to look after all the guests adequately. Location and hospitality great but has inadequate staffing for the restaurant.
Commentaires de Gestion de l’hôtel
3 déc. 2022 par Manager, Gestion de l’hôtel
Dear Mr. Jigme,Namaste!Thank you for your honest feedback. We definitely follow and improve as you have suggested. We would like to request you to give us another opportunity to turn around your experience into more memorable one. Regards'
par un voyageur
Publié le 25 sept. 2021 sur Hotels
par un voyageur
Publié le 5 janv. 2020 sur Hotels
thrme drain was clogged up in the shower room
Commentaires de Gestion de l’hôtel
10 févr. 2020 par Nabin, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel Landmark Pokhara !!!
We are thankful that you managed your time to review our resort, we value your comments and will try to improve our facilities. We are also glad that you liked our staff, your review will definitely be encouragement for our staff in future.
par un voyageur
Publié le 27 nov. 2019 sur Expedia
朝食があまり良くない
par un voyageur de Washington DC
Publié le 12 sept. 2019 sur Expedia
Room is clean and spacious, hotel staffs are friendly, how ever restaurant service is terrible. Breakfast is filled with Indian food (for a second I was confused if I am in hotel in Nepal or south india,) with not much option for people who do not like spicy from morning. Funny part is when asked for regular coffee (americano), manager said there is no coffee available to purchase in entire pokhara so no Coffee.
