Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rennes
Publié le 8 mai 2018 sur Expedia
Le personnel du restaurant est prenant par moment quand on veut rester tranquille
Commentaires de Gestion de l’hôtel
27 juin 2018 par Rajan, Gestion de l’hôtel
extrêmement désolé pour les inconvénients causés à vous. Nous avons instruit et formé nos personnels pour le meilleur service. Vous le sentirez lors de votre prochaine visite.
Gestion de l'hôtel
par un voyageur
Publié le 17 juill. 2024 sur Expedia
par un voyageur
Publié le 6 juill. 2024 sur Expedia
My stay at Lake View Resort was made truly exceptional by the wonderful hospitality of Ms. Simran Chhantyal at the front desk. She greeted me with a warm smile upon arrival and was incredibly helpful throughout my stay, offering great local recommendations and ensuring every detail was perfect. Her personal touch made me feel valued as a guest. The staff were incredibly friendly and accommodating, the room was spotless and beautifully decorated, and the amenities were top-notch. The location was perfect, right in the heart of the city with breathtaking views of the lake from my room.Highly recommend!
par un voyageur
Publié le 30 juin 2024 sur Expedia
Very professional and friendly staff. They are always available to help you. The cultural nights are also good. Property is very pretty with a clear lakeside view.
par un voyageur
Publié le 6 déc. 2023 sur Expedia
Totally fine one of the good resort in Pokhara
par un voyageur
Check in was terrible
Publié le 1 déc. 2023 sur HotelsWhen we arrived, check in person Mr Khadka (not sure if it was his real name) told online booking is expensive than at hotel, promoting agents. He did not help us find the correct room, showed us hut room and took us to another room where there was no lake view (not as per description of the room). He was in passive aggression with us and rude all the time. When we were communicating witj hotel.com regarding our booking. Hotel.com asked ua to send the room photo but he did not allow it and asked us to get out of the room. Room service and other staffs were great and professional.
par un voyageur
Paradiso
Publié le 10 nov. 2023 sur HotelsHotel nel verde con giardino curato e pieno di fiori. Pulizia perfetta. Personale disponibile, gentilissimo e professionale
par un voyageur
Publié le 23 avr. 2023 sur Expedia
Don’t expect to get typical friendly Nepali hospitality at this hotel. Also, I highly advise against eating here. My experience was as such: I arrived in Pokhara and only ate food served at this hotel for my 48-hour stay. On the morning of checkout, (6am), I felt extremely sick and feverish and had to be taken to a clinic to be treated for a very violent case of food poisoning. The doctor called the hotel, explained that I was very ill, and asked if my luggage could simply be left in the hotel room for a bit, even though it was checkout day, because I was undergoing testing, treatments, and observation. (Mind you, this is mid-December and nowhere near high tourism season.) They insisted I remove my luggage no later than 1pm. The doctor took out my IV drip and personally drove me to the hotel to help me get my luggage. Only when the hotel staff saw the IV port taped into my hand did they understand how my situation was. They tried to blame the misunderstanding on a language barrier, however the doctor called and spoke to them about my condition in Nepali. Due to the negligence of their food handling, I had to be hospitalized for 36 hours to the tune of 700 USD and they couldn’t even bother to just let me keep my luggage in the room for a few extra hours. This would be understandable if there were other guests that needed to check in, however, it’s December in Nepal and the property was next to empty. There are tons of properties at which to stay in Pokhara- go with any other.
par un voyageur
Publié le 30 mars 2023 sur Expedia
We had a comfortable 1 night stay prior to our trek, but unfortunately the accommodation provided for our Guide was not to an acceptable standard - with no light in the restroom & not clean. He had to book another hotel for our return visit after the trek.
par un voyageur
Publié le 30 mars 2023 sur Expedia
We really enjoyed our stay - but unfortunately, there was an issue with the hot water, which wasn't resolved till the morning we left, which meant we couldn't have a hot shower after our 6 day trek which was disappointing.
