Note fondée sur 59 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
92 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 10 févr. 2021 sur Expedia
Le personnel est sympathique et aimable .. Le petit déjeuner est excellent La chambre propre avec une vue magnifique sur le lac
Commentaires de Gestion de l’hôtel
19 févr. 2021 par Manas Rajkarnikar, Gestion de l’hôtel
Thank you for choosing Waterfront Resort by KGH Group!! We are glad to hear that you enjoyed your stay with us. We would love to see you again in the future so as we can serve you again. Once again thank you so much for your kind words.
5 sur 5
par Christelle

Ce voyageur a laissé seulement une note Publié le 25 août 2017 sur Hotels
3 sur 5
par Flo de France

Publié le 14 avr. 2014 sur Hotels
trop cher pour ce que c est, plus de coupons pour accéder à la wi-fi dans la chambre, pas de SPA juste un salon de coiffure/massages médiocre à 100M de l' hotel, pas de réfrigérateur dans la chambre, chambre sans déco, réception TV de mauvaise qualité, un seul restaurant et non pas 3, pas de bar, piscine (grande et agréable) fermée toute la matinée pour nettoyage. bref, vraiment pas un bon rapport qualité/prix.
4 sur 5
par un voyageur

Publié le 16 mai 2022 sur Expedia
This may have been the nicest place I stayed in Nepal, but I only stayed at a couple other places, and it is 4 star at best. The place itself was nice, but for shower hot water I had to call the desk each day to get them to heat up the water. The shower actually had a shower curtain, which was a positive I learned for Nepal. Also the green area in the picture is an illustion in that it is a park, not part of the property, and the lakeshore is full of litter and other garbage. I found the meals very good and service by all the staff also very good. Internet access and speed also good. Also know that it is not a convenient walk to town, but taxis are cheap. At night the frog noise is very LOUD (in May), so to sleep you may want ear plugs. Oh yes, one of the features listed is an airport shuttle but they will only pick you up for free - for the return you must pay, about $8. The pool was very popular. Overall a nice place to stay and be able to enjoy the view of the lake and hills somewhat near town.
3 sur 5
par un voyageur

Review.

Publié le 11 févr. 2022 sur Hotels
Large hotel. TV a little dated. A decent walk away from the actual town 10-15 mins. Service was good. However on the last day we asked for a lift into town 5 mins and we’re quoted 800RPS. So left a bit of a sower taste as it was only a few mins and there were no other customers. We would have been happy to tip more but that wasn’t the point.
Commentaires de Gestion de l’hôtel
18 févr. 2022 par Pranav , Gestion de l’hôtel
Thank you for your kind review. We are glad you enjoyed your stay with us and we look forward to hosting you again!
5 sur 5
par un voyageur

Heaven on Earth

Publié le 6 nov. 2020 sur Hotels
The resort was amazing the staff was friendly and they maintained a high level of cleanliness Sanitizer stations were placed throughout the hotel and they also provided us with shuttle services i will def be visiting again
Commentaires de Gestion de l’hôtel
10 nov. 2020 par Manas Rajkarnikar, Gestion de l’hôtel
Thank you for choosing Waterfront by KGH Group!! We are delighted to hear that you enjoyed your stay with us. We are trying our best to make sure that Waterfront Resort is a Covid-19 free zone as long as it is possible. We would be love to see you again in the Resort. Thank you once again for your kind works.
4 sur 5
par un voyageur de Colorado, USA

Publié le 27 oct. 2020 sur Expedia
A great place for a vacation. Pool was very clean (though the baby pool has SHARP edges on the steps and seat that cut my daughter several times). The rooms were very clean and the cleaning staff did a great job with sanitizing each day. Most staff were very careful and wore facemasks. I'd especially love to praise the accountant! He saw me wandering through the empty restaurant and jumped in to help me get ice, even though it was not his job. The front desk staff were also very helpful (especially Pradip) as was the restaurant staff, (especially Sweeti). All in all a very good stay and vacation!
Commentaires de Gestion de l’hôtel
10 nov. 2020 par Manas Rajkarnikar, Gestion de l’hôtel
Thank you for choosing Waterfront by KGH Group!! We are glad to hear that you enjoyed your stay with us. Firstly we would like to apologize about the sharp edges in the baby pool, we will bring it up and see what we can do during our next general meeting. As per your stay with us, we are just delighted to see you enjoyed yourself thoroughly. However, we would like to see you again in the Resort so as we can serve you again in the future.
4 sur 5
par un voyageur

Publié le 23 oct. 2019 sur Hotels
Nice hotel. Very clean. A little far from the centre
Commentaires de Gestion de l’hôtel
25 oct. 2019 par Manas , Gestion de l’hôtel
Thank You for choosing Waterfront by KGH Group of Hotels and Resorts!! We are very glad to hear that you enjoyed your stay with us. We are not in the center of Lakeside by we are not that far from the center. We are just 15 minutes walking distance or 5 minutes by vehicle from the center of the lakeside. However, we do have schedule shuttle services for in-house guests to use to go to the center of lakeside.
5 sur 5
par un voyageur

Publié le 31 août 2019 sur Expedia
I love everything about the resort😊.The property is so breathtaking with all the view.The staff are super caring and excellent.The food is great.I loved it and i will definitely stay here everytime i come to Pokhara.Thank you Waterfront resort for making our stay in Pokhara a memorable and beautiful one💯🌹
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Manas Rajkarnikar, Gestion de l’hôtel
Thank you for choosing Waterfront by KGH Group of Hotels and Resorts!! Every comment is very much valuable to us. We are so glad to hear that you enjoyed your stay with us. We are hoping to see you again in Waterfront Resort in the future.
4 sur 5
par un voyageur

good choice for couples

Publié le 21 août 2019 sur Hotels
one of the best places to stay in Pokhara , stayed for 3 nights , during the first night the aircon was leaking water and it took a long time to fix it (wasn't there any apologies from mgt side) + location + cleanliness + quite - room service take plenty of time to get your order
Commentaires de Gestion de l’hôtel
22 août 2019 par Manas Rajkarnikar, Gestion de l’hôtel
Thank You for choosing Waterfront by KGH Group of Hotels and Resorts!! Every comment is very valuable for us. We are glad to hear that you enjoyed your stay with us at Waterfront Resort. We are very sorry for the time it took to fix the aircon during your first night, we work on the service providing from now onwards make it faster for the guests. Again sorry for the inconvenience. As for the room service we are again sorry for the time it took to delivery the order. We will work on that as well. We will hold a meeting of the departments and bring the issue up and try to find a faster and better solution. We would like to see you again in Waterfront in the future, so we can serve you again.