Note fondée sur 965 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2019 sur Hotels
par un voyageur
Publié le 8 janv. 2019 sur Expedia
Souper du 31 décembre et buffet déjeuner excellent. Pour le reste, repas très très ordinaires. Manque de chaise à la piscine qui est très bruyante. La porte d’entrée Claque sans arrêt. N’y retournerions pas
par un voyageur
Publié le 13 nov. 2018 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Expedia
They charged me $250 for room deep clean without sending me the invoice. All it was, cofetti on the floor and dishes in the sink. So dissappointing end to my trip
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Adrian,Thank you for taking the time to review our Resort and providing us a 5 star review rating. Regretfully, additional cleaning fees were applied to your account in this instance, given the additional cleaning required to your occupied after your departure. A copy of this was sent to your email address you provided on departure. If this has not been received, please dont hesitate to reach out to Reception team and we will gladly resend. We value your feedback and will use this as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Scott,Thank you for sharing your 5 star review. We are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Very central to all winery's, the facilities on the property are excellent, the golf course was fantastic and the pub on the property is quality.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Paul,Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and our central location and facilities have provided the ideal wine country escape. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
par un voyageur
Recharged
Publié le 15 sept. 2024 sur HotelsBeautifully tranquil and peaceful. The spa was one of the best I’ve been to in Australia, and all of the restaurants offered exquisite food and wine options. The setting is relaxed and visually stunning.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Corrine,Thank you for sharing your lovely feedback. Our award-winning Day Spa never fails to provide an amazing and relaxing experience, and we are delighted you have been able to immerse and enjoy. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
par un voyageur
Time to relax.
Publié le 8 sept. 2024 sur HotelsI think this is one of the cleanest hotels I have ever stayed at. Everything was perfect, not even 1 random hair. It was lovely. Once we were on our room it was like no one else was around and we owned the place. The spa bath was beautiful to relax in. The only thing that I didn’t like was the opaque doors for the toilet and shower. As well as the gap above the door to let any sounds or smells to roam the bedroom. This isn’t a place to take the kids (not that you can’t) it’s a place to enjoy as a romantic getaway.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Casey,Thank you for sharing your lovely feedback. We are delighted you enjoyed your romantic escape experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Ryan,Thank you for sharing your lovely feedback and 5 star review. We are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Hello Michael,Thank you for sharing your valued feedback and 4 star review rating. We are delighted you enjoyed your experience with us and look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.
