Avis San Lorenzo Boutique Hotel & SPA

Dear Mrs Valerie,thank You for Your kind review on our Hotel.We are very glad You enjoyed Your stay with us.Hope to see You again in Polignano a Mare as our welcome guest.King Regards

Dear Mr Jean Patrick,thank You for Your kind review on our Hotel.We are glad You enjoyed Your stay with us.You stayed in our 35th Exclusive Room, one of our Exclusive rooms.We hope to see You again in Polignano a Mare soon to test the other wonderful room of our Hotel.King Regards

Gentilissimo Signor Andrea,La ringraziamo per il tempo che ha dedicato nel recensire la nostra struttura.Siamo contenti del fatto che abbia apprezzato il soggiorno vissuto da noi e ci auguriamo di porerLa ospitare nuovamente in futuro.Cordialmente

Dear Mr Haleh,thank You for Your review on our Hotel.We are aware that we have great potential and we can guarantee that we are already expressing it, given that the results are excellent.We have the answers to everything if You give us the chance to do.We can guarantee that the investment was important in economic terms.The hotel is new and the best professionals in the sector contributed to its creation, from designers to interior designers.When you say that "the furnishings are dated" we don't understand exactly what you are referring to.It would have been more appropriate to specify what. Because we are talking about new furnishingsWe have also invested a lot in the technology of the Hotel by inserting a home automation system in the rooms.Now, it is obvious that where there is technology there can be some small problems.In particular, we would like to point out that air conditioners turn off automatically when the windows are opened.They turn on again when they are closed.This is because we are also very sensitive to energy saving.The electricity went out when You used the hairdryer because the only socket capable of supporting the power of the hairdryer is the one in the bathroom.This is imposed on us by fire prevention regulations.There can only be one socket per room capable of maintaining that power.Last but not least, we contacted the housekeeping service who informed us that they had replaced the sheets twice during Your 5-day stay.So You didn't tell the truth.In fact, our protocol requires that the sheets be changed every 2 days.This answer is for the benefit of those who read Your review.Regards

Dear Mr Simone,thank You first for Your review on our Hotel.We are glad You enjoyed Your stay with us.About You little note, we want to point out on what You wrote, for the benefit of who will read Your review.We are 2,5 Km far from the town, no more than 5 minutes by car.Then........we have an explanation for everything.Because for every problem there is an answer.In the past we also allowed guests the possibility of taking our towels outside the hotel.The result was that many of these towels were returned damaged or lost, resulting in penalties being charged for the guest.We have therefore decided not to grant this possibility precisely to avoid these inconveniences and above all to avoid charging penalties.Hoping to have been clear and exhaustive, we wish to have You as our welcome guest in the future.King Regards

Dear Mrs Hattie,thank You for Your review.We believe that reviews at the end of the stay are a useful means of communication that pushes us to always give our best and improve.But not in this case.You stayed in our hotel for two nights butYou have been "out of the hotel a lot". If You had been in the hotel instead, You would have understood that it is not only "basic".We have various services available: swimming pool, spa, restaurant which You probably don't even know exists.So You shouldn't blame us if You "stay out a lot" and not discover how much beauty the hotel had to offer.We are sorry. King Regards

Dear Guest,thank You for Your kind review on our Hotel.We are very glad You enjoyed Your stay with us.Hope to see You again in Polignano a Mare as our welcome guest.King Regards

Dear Mr Toni,thank You for Your kind review on our Hotel.We are very glad You enjoyed Your stay with us.Hope to see You again in Polignano a Mare as our welcome guest.King Regards