Note fondée sur 363 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2023 sur Expedia
All good
Commentaires de Gestion de l’hôtel
17 août 2023 par HP, Gestion de l’hôtel
Thanks Dany! See you soon and stay safe!
par un voyageur
Publié le 11 sept. 2024
Commentaires de Gestion de l’hôtel
11 sept. 2024 par HP, Gestion de l’hôtel
Hello Charlie. Thank you for providing us a review of your stay. I understand that sometimes our overworked staff cannot always exceed guest expectations and for that, I am truly sorry. We are always looking for ways to accommodate all guests so we do have weekly discussions within the organization for training purposes and to continue to improve guest experience. It appears we have failed you and are sorry. I hope you can understand that what you may have experience is not our typical guest experience and give us a chance to make it better in the future.
par un voyageur de Fresno
Publié le 11 août 2024 sur Expedia
We enjoyed our 2 night stay very much. So clean ant thr staff were so friendly and helpful !! Should we ever come back to this area, we'd defstay here !!
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Care Team, Gestion de l’hôtel
Hello William,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and found our hotel clean with friendly and helpful staff. We’d be delighted to welcome you back if you return to the area. We look forward to your next visit!Warm regards,Guest Experience Team
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Warm regards,Guest Experience Team
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Care Team, Gestion de l’hôtel
Hello Alyson,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip!Warm regards,Guest Experience Team
par un voyageur
Give it a try
Publié le 16 juill. 2024 sur HotelsThis place was about what you would expect. It was nice the person at the front desk was nice I would stay there again
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Elliot,Thank you for your feedback. We're glad to hear that your overall experience met your expectations and that you found the person at the front desk nice. We appreciate your positive comments and look forward to welcoming you back for another pleasant stay in the future!Warm regards,Guest Experience Team
par un voyageur
Nice stay near Jenkinson Lake
Publié le 15 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
17 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Mary ann, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team
par un voyageur
Old but clean
Publié le 15 juill. 2024 sur HotelsDon’t expect much. Clean but old and dated. Situated around a bunch of trailer parks.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear David, thank you for your feedback regarding your recent stay. While we are glad that you noticed the cleanliness of the property, we sincerely apologize if the surroundings did not meet your expectations. While we strive to maintain cleanliness throughout our facilities, we understand that our property's age may impact your overall experience. Your comments are valuable to us as we continually work towards improving our accommodations and services. If there is anything specific we can address or if you have any further suggestions, please do not hesitate to reach out. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Warm regards,Guest Experience Team
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Hi frederick,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Warm regards,Guest Experience Team
par un voyageur
Publié le 29 juin 2024 sur Expedia
Place was old but very clean and it was well kept. Staff was super friendly and it was great UNTIL breakfast time came.
There was hardly no food, the scrambled eggs and sausage was COLD and the pancake machine was broken :(
Commentaires de Gestion de l’hôtel
2 juill. 2024 par HP, Gestion de l’hôtel
Hello Daisy. Thank you for staying with us. I appreciate your comment on the cleanliness of the motel. However, I apologize for your experience during breakfast. I am already looking into the matter and will definitely reassess the breakfast procedures and implement more training to the staff. I can reassure you that your breakfast experience is not the norm here. Have a safe and fun 4th of July!
